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March 2024 by scarlett taggert
We had a very complicated situation and were three states away from home. This team went above and beyond to help us!!! Not only did they rescue us from turnpike and pure chaos, they were super patient and kind to us.
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February 2024 by Champak Bhumia
It was a horrible experience with the whole ordeal taking 3 hours, on a cold dark evening sitting on the exit ramp of NJ turnpike exit 8A.Treat’s Garage driver did not know the rules (or intentionally misguided), causing significant inconvenience! In speaking to the NJTA representative, the tow company is expected to tow to the nearest safe location. The driver denied the request to tow the car to my home, which is 1.6 miles (4 minutes) away from the stranded location or even a tire shop 2.3 miles away. Instead he stated that THEY HAVE TO tow it to their garage (Treat’s garage), which was 15.4 miles (22 minutes) away!! He asked to then contact AAA to tow it again to any other preferred location. It is ridiculous and illogical to inconvenient the stranded traveler in such a way!!This just feels like a scam where knowing that Treat’s garage provides repairs and tire replacement services, they want to unprofessionally generate more business!! And if the car owner doesn’t get it repaired by them and doesn’t get it towed out of their parking lot by 9:30am, then they charge $46!!!
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February 2024 by Champak B.
It was a horrible experience with the whole ordeal taking 3 hours, on a cold dark evening sitting on the exit ramp of NJ turnpike exit 8A. Treat's Garage driver did not know the rules (or intentionally misguided), causing significant inconvenience! In speaking to the NJTA representative, the tow company is expected to tow to the nearest safe location. The driver denied the request to tow the car to my home, which is 1.6 miles (4 minutes) away from the stranded location or even a tire shop 2.3 miles away. Instead he stated that THEY HAVE TO tow it to their garage (Treat's garage), which was 15.4 miles (22 minutes) away!! He asked to then contact AAA to tow it again to any other preferred location. It is ridiculous and illogical to inconvenient the stranded traveler in such a way!! This just feels like a scam where knowing that Treat's garage provides repairs and tire replacement services, they want to unprofessionally generate more business!! And if the car owner doesn't get it repaired by them and doesn't get it towed out of their parking lot by 9:30am, then they charge $46!!!
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February 2024 by Marsha Penn
Overnight Tow truck driver was kind and helpful.
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January 2024 by Fernando
Very unprofessional, I had my truck breakdown on the turnpike as well. But I was able to get it to a rest stop. I had to leave the vehicle to get a hold of my mechanic for him to come and check the issue out. The port authority turned around and got my vehicle towed. The same day it broke down. It wasn’t even on the highway. It was in the parking spot. They went ahead and closed the shop early so I can pay the overnight fee. Charged me almost $500. Owner is very ignorant and rude, and I do not recommend any business to him. Please stay away.
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January 2024 by Jacques Kendy BELLEGARDE
Very cordial towing guy
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December 2023 by Andrea Murray
Friendly service
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November 2023 by Michael Pollaci
Tom and Shannon made a trying situation wonderful with their great attitudes and understanding.My minivan with 240K miles finally crapped out on the Jersey Turnpike on the way home to Virginia. I have never had to be towed off a highway before and was not happy when the turnpike authority said they would dispatch a tow. I thought, "Great! It's Sunday morning and I'm going to get some p'oed tow driver who doesn't want to be up much less working and he is going to gauge me." But that didn't happen.Tom, who is the most pleasant person I ever encountered arrived and saved the day. He walked me through the process and made sure both my wife and I were comfortable with what was happening. He surprised me. Thankfully.Next I had to arrange a tow or a final resting place for the ceased car from home in Virginia. I was not looking forward to it. I had visions of this old lady with a craggy voice and an indifferent attitude on the other end of the phone with no interest in helping me because I was interrupting her tuna sandwich and cigarette. I was pleasantly surprised when Shannon picked up the phone and was incredibly empathetic and understanding. I know she must have been smiling because I could hear it loud and clear through the phone. She was so understanding and walked me through how to exchange the title with Treats and how they would send my plates back - for someone who has never been through this, it made my day, my week, and my month!Thank you Shannon for the great laughs during a horrible experience!
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November 2023 by Sas co
This company is very unprofessional and completely scammers from the owner to her workers. Charged $900 to tow truck no more than 10 miles, picked up vehicle because the truck broke down on turnpike after 5pm which as per their hours the shop is closed. Arrived at their location at 6pm and was awaiting mechanic to pickup the truck and pay for the tow, was told that they charge $150 to wait, mechanic arrived at 7:10pm driver refused to accept payment just so they can charge an overnight rate. Owner is terribly rude and unprofessional as well as inconsiderateService: Special vehicle towing
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November 2023 by jean jarda
Watch out I asked question when getting a tow these people are scammers. They will take it vantage of your situation.
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October 2023 by Rasim Mammadov
Good towing company, explained everything very clear, and had no issues with them
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September 2023 by James Galagarza
Great company terrible circumstances but they helped make the best of it
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June 2023 by Emma Nagle
I experienced some unfortunate car trouble on the interstate where my AAA services could not be utilized. I was connected to Treat’s Garage and Mackey’s Towing and was very impressed by their quick response and helpfulness. Nick was extremely knowledgeable about the services in the local area and educated me on next steps. I’m so grateful to have been connected to Nick and this company for helping me and for being so understanding of my circumstances as a person unfamiliar with the area and car troubles. I highly recommend using this business if you ever find yourself in a crisis where a tow is necessary! Thank you Treat’s for all the assistance.Service: Car towing
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June 2023 by Holly Cardenas
Taken advantage of. 239.00 tow, 400.00 plus labor, 200.00 plus fuel pump. 971.17 for a fuel pump I could of bought for $51.00. Unsafe corridor, State Police Works with them. Had no choice.
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June 2023 by Anita Weatherington
Very Friendly and Happy when we go to drop off or pick up vans.
