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August 2024 by Dark Strangers
Very Bad experience today while trying to donate items here. The 'gentleman' at the receiving dock in the back was very Rude and Lazy. I'm a senior, and I loaded my trunk, even the heavy stuff, all by myself, and I hoped that the "men" at the goodwill would at least help me unload. But there was just one man, and he wasn't doing anything, but kept asking me to carry items and hand them to him while he stood on the steps. He complained that he was old and his back hurt. I pointed out that I was also old, and much smaller than him, but he talked over me, complaining about his own pains.
When I asked if he would at least lift a heavy suitcase out of my trunk, he complained about how heavy it was as he let it bang down on my bumper. I guess he thought I didn't notice that. He complained the entire time. The last thing I want is to be hassled by goodwill workers because I brought them stuff.
And, I see on another comment from a year ago, it sounds like the same guy on the dock being a miserable and rude person. And management responded with "we'll handle this". Right. Sure you did. I'm going to look for a St Vincent DePaul store to donate to next time.
So, folks, if you want to donate, and you need help carrying stuff, don't bring it here. Take it elsewhere, maybe someplace where the workers are doing their jobs.
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July 2024 by C Mack
The staff are rude and unprofessional!
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May 2024 by Jasmine Lewis
I cannot stress this enough. This place is ripping people off with the items that they get for free. Goodwill has bad intentions this location a very poor policy practices specifically they are not pricing items and then when you bring it to their attention they say we will tag it tomorrow. Staff also admitted that they retag most items that are suppose to be going on sale based on the colors for the week and will change them because “ Corporate” tell them to. I was stunned… You get items for free so that people who need may be able to afford them but turn around and lie about actually putting donated items on sale… bonkers! Let not start about how employees are treated by “Corporate” anyway happy shopping to you all in this horrible greedy capitalist economy.
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April 2024 by Serenity
Unfortunately, I will no longer visit/shop at this goodwill location due to my very unpleasant experience dealing with management. I had a simple question regarding a discrepancy in price regarding an item and spoke to the manager Jahara “Jay”. She was abrasive, short tempered, and aggressive in her tone and nonverbal body language towards me. She also appeared to be short tempered with me and staff as well. I asked if one of the workers could get her to come to the floor and discuss the concern I had at first but it seemed as though she didn’t want to come out of the back of the store and I could hear her hollering as she reluctantly came to discuss my concerns. It seemed as though she could not be bothered with a customers concern. If I am not mistaken this is the role of management which is to address the needs of the customer. She appeared to be frustrated and agitated at the point of discussion. I have shopped at this goodwill for years and it’s unfortunate as this interaction was so distasteful I will not be back. I have reached out to corporate and am awaiting a call back. My advice to corporate is to encourage more classes and workshops on customer service to their employees or hire individuals who actually want to work or treat customers with respect because I am appalled at how I was treated and it is unacceptable.
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January 2024 by Faried Aziz
Incomplete exhibits
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December 2023 by Jim G. Constantine
The store is much more clean and organized than it used to be and as always the dollar Sundays make great savings for customers every weak.
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September 2023 by Geri Carbone
Good place to shop
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August 2023 by Inspire You
Amazing inventory and wonderful customer service.
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August 2023 by Derrick McIver
If u can find a diamond ? n the ruf u made out!
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August 2023 by Pierce Alexander Lilholt
Locals know it as The Thrift Store!
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August 2023 by Shae Patte
I just went here just to see what they may have in here and to be honest there’s no hype. I found nothing to exciting in there
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August 2023 by jenna g
Good finds
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July 2023 by Rhonda Williams
Management is garbage and terrible training for new employees that's why they can't keep any new workers ??????
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July 2023 by LOLOLOL bruh
In another review you guys say your dressing room was vandalized. This was 4 months ago! Open the dressing room back up!!! How do you guys expect us to want to buy items we can't try on and can't return? Doesn't make sense
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June 2023 by Libiany Libre
There has to be a higher authority in this specific store that orders the changing rooms to be opened again. This is rude that a physical store that sells clothes does not have clothing fitting rooms.
