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July 2024 by Tricia M
Please read - Do not go here. We had a horrible experience here. The room was unsafe to stay in, so we had to leave. The room was not as advertised online. There was dust crusted on the curtains, ceiling fan, shelves, and top of fridge. The dust had to be from months of not being cleaned. The fridge was rusted and had visible dirt inside. Floor warped from water damage. Shower faucets falling off wall. Hair in shower drain. Bathroom sink drain was rusted and falling apart. No top sheet for bed. Kitchen sink dirty and stained. Kitchen chair upholstery ripped and frayed. Stains on couch. Hole in ceiling where electrical wires went had a washcloth shoved in it. Pool water was green. Another guest showed us pictures of black mold in the room she got. When we went to the front desk about these issues, the girl at the front desk was extremely rude, disrespectful, and condescending. All she said they could do was that she would send someone up to the room to "fix the problems." It would have been impossible to fix all these issues without renovating the entire place. We contacted Expedia, but they were unable to get us a refund. They post on their website and in the room that there are no exceptions for refunds, which is a clear sign that they are more than aware of the issues at this motel.
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July 2024 by Justin
I recently had the pleasure of staying at the Saratoga Inn in Wildwood, NJ, and it was an exceptional experience. The location is perfect, just a short walk from the beautiful beach and the vibrant boardwalk. The rooms were spotless, well-appointed, and provided a cozy, comfortable atmosphere. The staff went above and beyond to ensure that every need was met, displaying genuine warmth and hospitality throughout my stay. The amenities, including the pool and restaurant, added great value to the overall experience. I highly recommend the Saratoga Inn for anyone looking for a memorable and delightful stay in Wildwood.
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July 2024 by Denise Schallenkamp
I just want to give a shout out to Saratoga Inn & Resort if they see this, I feel like they are under new management and it definitely shows. The staff is so incredibly kind.
They have a little shop attached to the hotel. They serve basic breakfasts (I wish I took pics of the yummy BEC I had but I did not) and also *special* breakfasts like Oreo Waffles and Strawberry pancakes ?
They serve lunch and dinner and… of course ice cream!
Tonight, the owners let my young daughter go behind the counter and taste and see for herself.
She was so happy. If you ever need a place to stay in Wildwood Crest… this is it.
Clean rooms, nice pool, and wonderful hospitality. I think people deserve credit when credit is due.
So thank you for making our little getaway even better ?? ?
Walkability: It’s literally feet away from the beach. Step outside and there you are.
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July 2024 by J G
Walkability: Beach within 2 min walk
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July 2024 by Salina Razak
The front desk was very accommodating , very friendly, and felt like home. Would definitely stay there again.
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June 2024 by Namrata singh
Location is great and front desk people are sweet but I think while making reservation the pics which I saw doesn’t show the real picture and it’s misleading.I paid $300 but the rooms and bathroom looks very outdated.If it’s a motel so please add it in name.
My ac wasn’t working so they replaced it.The room my friends family took was sea facing and we paid $400 but bedding has spots .When we pay the amount at least we expect spotless bedding.
Please put real pictures of the room so that customers does not get disappointed when they enter the place.
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June 2024 by Bonnie Brogan
Great every time
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May 2024 by John Hanna
The Saratoga Inn was a wonderful place to stay while down in the Wildwoods. My family and I had a great time. Beautiful place, very clean, excellent location (less than a block to the beach), huge pool, restaurant on site and everyone that worked there was extremely friendly and helpful! Will def be back again soon!
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September 2023 by Melanie Fernandez
Bathroom was old and falling apart,used soap bottles left in the bathtub and floor around toilet was dirty, when I turned on the shower the tub immediately started peeling up and pieces were flying off I had to shut off the water. I couldn’t give my 1 year old a bath and had to go to my mothers room to use hers. I went to speak with someone and they said no other rooms were available for the whole weekend and that basically nothing was able to be done . I asked for some sort of credit being that we couldn’t even use my bathtub and they said they would tell the manager because they were not in. Never got anything and wasn’t even asked about it. Only good thing was the close walk to the beach. Pool was freezing and they say ocean view room but the only “view” is the parking lot
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September 2023 by Alexandra
No sheets on the bed, was sleeping on raw mattress. Bathroom was nasty. Supplied with dusty fan, I was sneezing. Don’t stay here unless you have to ! Other than that, i guess it’s close to the beach and if you don’t care for the quality of the room or bathroom stay
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August 2023 by Jimmy Van Hout
Unfortunately we had a bad experience at the Saratoga Inn. We were told that our room had an ocean view. When we arrived, we were given a room with a window air conditioning unit just a few feet away from the tailpipes of the cars parked in the adjacent parking lot right outside the window. The ocean could barely be seen. Upon request, they kindly transferred us to a different room with a view of the pool, although this room didn't have a kitchenette like the previous room. The room was fairly spacious, was painted a nice blue color, and the AC worked well. However, the furniture was beat up and in need of refurbishment. One of the beds was dirty with stains and hair left by someone else. The other bed didn't even come with a fitted sheet--just a regular sheet draped over it so that the mattress was exposed if it was moved slightly. The bathroom had no ventilation. The refrigerator broke and we lost at least $40 worth of food we had just purchased. Management did not reimburse us. The replacement refrigerator was brought quickly but was rusted on the inside and, like the broken fridge, was beat up on the outside.Management was often hard to find during the middle of the day, which made tasks such as getting toilet paper or trash bags more tedious than it should have been (the toilet paper was rough and the trash bags were so thin that they tore apart like warm butter when handling them). Although the hotel officially prohibits smoking, smoking was common throughout the day and night, even in the presence of management. People used the pool, grilled out, and played music on the pool deck late at night well after the pool had closed and management had left. Quiet hours were not upheld as management left in the evening and didn't return until morning. Other guests socialized loudly right outside our door while their children ran and shouted on the shared balcony until 2:00 AM. Our room shared a door with a neighbor who played their TV loudly until the early morning hours. When we called the front office, no one picked up.We ended up having to cut our vacation short because of the negative conditions at the motel. Since the management office was closed, we left the keys in the room. When the person I was travelling with called the manager when they reopened, the manager tried to blame the situation on her and talked with her about how to "behave." The manager did apologize for the situation and promised to call back but never did. The last time I checked, the Bal Harbor--which sits between the ocean and the Saratoga and which actually has an ocean view--is actually cheaper than the Saratoga. From what I've heard from someone who stayed there, it's nicer too, though I can't vouch for it because I've never stayed there. In short, there's really no justification for choosing the Saratoga over almost anything else in the area.
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August 2023 by Gary K
Service was very good , parking is extremely tight .door dings are a definite. Efficiency rooms are in need of upgrading.apliances are old and rusty .plank floors are peeling bathrooms look like they were painted by a 3rd grader . Watch your charges ! This room was worth no more than $ 150 not the $ 300+ I was charged.Rooms: In dire need of upgrading and appliances.
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August 2023 by Rolando Rivas
Almost perfect
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August 2023 by Bryan Senker
TWO WORDS: BLACK MOLD!!!!Then owner was disrespectful and wouldn’t refund. AVOID AT ALL COST!!!
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July 2023 by Edwin Patino
Very good location, one minute to the beach.
Nice place with the pool.
