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“I honestly don't know where to begin! So I will start from the beginning! I was in a position where I had no other choice but to rent vehicles for an extended time period. I rented through other major car rental companies and my experience was fine, however, I was referred to Value Auto Rental by a trusted family member who has been renting from this company for many years. She told me to ask for "Manny" and boy oh boy am I glad I did! Not only did he go above and beyond to make sure I wa placed securely in one of their vehicles, he demonstrated the true meaning of customer service everytime I walked into the office or called on the phone. Brian was also just as gracious and hospitable. I rented various vehicles over approximately 5 months and I had ZERO issues! They have a life long customer and I have already been spreading the word! They might as well make me the face of VAR... hahaha! Thank you Manny and Brian for always making sure Miss Cali was taken care of!”
“Jeff provided exceptional customer service and communication. Reserved a Tesla. The afternoon prior to rental Jeff kindly called me to see if not having one would be an issue, in the event the Tesla was not returned as expected. He offered a Hybrid or other premium vehicle. He seemed willing to do whatever was necessary to obtain a Tesla if it was an issue for me. I told him a Hybrid would be fine. To my delight, the Tesla was returned just in time. Great communication and experience. Thanks, Jeff!”
“Joe P made my experience with Ryder amazing. He was very helpful and attentive when answering any questions I had. I will no doubt be coming back to this Ryder location because of him.”
“Rented a dumpster for a clean out at my house, I talked to Lenny on the phone and he was very quick, polite and helpful with the rental, his driver came to my house and dropped it perfectly. I called up when I was done and they came that day . I’ve used other companies before, this one by far had the best service and communication skills. Also the truck that came was clean they really take pride in everything they doServices: Dumpster rental”
7 - 11AM
80 Green Pond Rd, Rockaway
Truck Rentals
“Very nice and professional place. When I got there 26’ truck was ready and waiting for me. Justin was helpful and professional. Thank you for a great transaction and rental !”
“The best service department....
The guys at this location always provide excellent customer service. The reception, heard & understood my concerns. They took my truck in immediately and the knowledgeable/skillful service guys started working on it. What more can I ask for?
I would trust them with any future issues.
Thanks Becky, Sam, Robert, Don, Joe and all the techs in the back that I have not met. You always do a great job.
Gabrielli Rockaway Team Rocks!!!!”
“These guys are awesome! Will and his staff are always honest and nice to deal. Phones calls and emails were always answered promptly. I won't go anywhere else.”
9AM - 12PM
275 US-22, Springfield
Truck Rentals
“Very convenient and beats going to the airport. The staff was very helpful. The woman there is heaven sent because she assisted my wife with our reservation when she did not have to and for that we are very grateful.”
“A couple members of my family have rented trucks from this locations before. Customer service is superb! It's hard to imagine having someone be so accommodating to make sure my pickup was so smooth. I highly recommend this location. You can feel safe and secure renting a vehicle here.”
“I found this location by accident and I am glad I did, everyone here is so nice and professional you just want to keep going there, I want to single out Maia out of every, just because I ended up working with her and she is the person who makes you feel that you are special customer and that makes all the difference when you are dealing with someone courageous and professional, definitely going back even though it’s not my home location ?? thank you!!!”
“Best experience ever renting a van! It was brand new clean, and the people that was at work for wonderful. My husband left his phone in the car. They even met us after hours so that he could retrieve it. I’ll never go anywhere else!”
“Great experience. Kelly was great at accommodating our my needs and completely went out of her way to get us sorted and on our way as soon as she could. Highly recommended”
“We needed a vehicle to drop an old couch in an apartment complex to the dump. My husband was able to secure a vehicle and return it with a few emails and some clicks of a camera to show condition we returned it in. All done in about an hour.”
“I took my generator during the outage to Brian. The generator was not starting. He did not promise to fix the same day as he had too many generators in hand to fix. But he tried hard and fixed it the same day saving $$$ worth of food in my fridge.”
“They had cars available when no one else did between Christmas and New Years. Service was prompt and friendly. The building is not well marked and I overshot it the first time. Access Was tricky until I listened to my Google Navigator.”
“This is THE BEST place to rent a vehicle. The employees are polite, helpful, and kind. They go above & beyond for you.I used their service about a week ago, accidentally left behind a small wallet with important papers as well as some VERY sentimental pictures. ROSE called me personally to arrange returning it to me. 50 STARS for Rose! This meant so much & she went out of her way to make sure I got it back. I can't tell you how much this meant to me.Jim & I used this place for years for our summer camping vacations. I'm so glad they're still in business. I hope they continue for many years.RENT HERE! You will be treated like a Queen/King!”
“After all these years - still renting from Pioneer Rentals. These guys are A-1 in rentals. Be sure to rent a vehicle early as vehicles move fast here. Highly recommended for a guaranteed rental.”
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“Distribution Manager at Airgas and we needed one of our trucks tow, but before it could be towed we needed it backed into the one of our loading docks to be offloaded. Chris was the tow truck driver assigned to us and his customer service was absolutely outstanding. He was very efficient and an excellent communicator. Will definitely be using this service in the future when needed. thank you to Chris and the entire staff”