-
January 2024 by Tony Pattanayak
I stopped by in November for a quote on a quarter panel repair. They never responded back on the quote. When i called back today they noted they can’t fix Rivians. I told well most shops can and they should have let me know this. They said the manager says “then go to them”.Avoid this shop based on their attitude towards customers. Most of my reviews are 5 stars so this was hard to do but i hope it helps
-
November 2023 by Vishal M
I would recommend that if you taking service by any insurance and keeping your car, make sure you get all service done by shop before they start work on car. As my experience i gave my car and insurance just give me estimate for outer damages. And obvious shop have to submit for internal damages to insurance but they did not done that and just finished whatever they got from insurance. And without let me know just finished outer damages and at last told it won't cover. After nobody listen anything and I have to pay for internal damages.0 service satisfaction. And suggest to avoid taking service from this store. they will keep your car for more days even there will be not bigger fix.
-
November 2023 by Joe Grado
Recently had body work done due to accident. When I got my car back I couldn’t believe it was my car, that’s how great of a job they did. Everyone I spoke with was very nice, helpful, and professional. I would recommend if you’re looking for body work.
-
July 2023 by Uğur Arslan
I come here for the 3rd time. All employees are very understanding. The work they do is already undeniably good. thank you very much to all of them. Thanks felix for help ??Services: Painting
-
May 2023 by rich dimo
Not once but twice within a 2 week period I needed the team at Terry's. From start to finish these guys were great. Repairs were done fast and it made it even easier with on-site car rental. Couldn't be happier with the service!Services: Body & Trim
-
March 2023 by Hank C.
Popped in here for a check for a bit of body work, and they were able to fit me in nice and quickly (though they do recommend an appointment to have bigger appraisals done). Simple appraisal on replacement vs fix (or not to repair, in my case) and while more expensive than the other two shops I asked, they had two things going for them: they noted some extra things to work on at to complete the fix and so no surprises with the final bill, and an Enterprise rental desk right at the shop for pick up and drop off service (you have to set up with the Morristown office).Most of what they deal with is insurance work. Credit and check limits, so check the sign to see how you can pay if you have a lot out of pocket to cover.They had me at 3-4 days and finished up at the start of day 3, so nice and early, and quick to check out. Cleaned up the car before giving back to me, and no funny smells or strong paint odors like at prior shops I've tried.Solid fix and no issues outside of a check engine light that was on after they returned to me, had to get that reset at the shop; the mechanic said it was related to the fix, not because anything was wrong with the engine, just triggered something in the warning system.
-
February 2023 by Wanda Ross
Someone hit my car, scratched the bumper and kept going…?My deductible is $1,000.Yesterday, I went to Terry’s Auto Body and they were terrific! Clean, respectable and more than fair price.I recommend Terry’s Auto Body the service is prompt and professional.Service: Painting
-
December 2022 by Matthew O.
Terry's is the only body shop for my family. Felix Liriano is a superstar - prompt, efficient, warm and helpful. The people in his shop always get everything right, and they stand behind their work. Unhesitatingly recommend.
-
November 2022 by Michael Riera
In the past had my car serviced for body work and the entire experience was perfect. The car came out impeccable. Last week my wife partially went over a curb that hit the bottom of the rear bumper loosening the bottom lip. I called Felix and he told me to bring it in and they would look at it. In less than 15 minutes they reattached the piece and charge me nothing. These guys are the best and they deserve my future business.Services: Body & Trim
-
November 2022 by A.j. S.
Wow. Just got off the phone with them. I've been told every day since last Thursday that my vehicle would be complete. Now, I work in service, so I get that things come up. If it's not gonna be done that day it's completely fine, just be honest. Instead I get the runaround every day. So this morning once again they told me they had the last part they needed and it would be done today. So 4:55 rolls around and I called. The woman who answered was so insanely rude I couldn't even believe it. When she said it wasn't done i asked why they keep telling me it's gonna be done every day since last week. She got a very rude tone from there "ummm you DO realize it's an $11000 job don't you?" I'm like yea I totally get that but you guys keep telling me every day and I partially make my plans around that. Again if it's gonna be a couple days it's fine just tell me. Then she goes "well idk who's giving you that info every day (pretty sure sue was the one I spoke to this morning btw) but I don't know what to tell you" with that same rude tone. Then she just basically hung up on me. I'm honestly shocked at how she just handled that. Insane
-
August 2022 by Johanna Gould
I accidentally ran over a piece of metal on the highway when I swerved to prevent another driver from hitting me. Unfortunately, the piece of metal got stuck to and ripped the rocker and the clips securing it apart. I called Terry's Body Shop, and Ro Bronzino was very friendly and quickly fit me right in to go to the shop and get my car taken care of. My car came out as if nothing had ever happened! and at no cost! And they also made sure the rocker was secured tightly. I am forever grateful and will go back in the future for any car repair needs. Very honest and trustworthy.Service: Body & Trim
-
August 2022 by Johanna G.
I accidentally ran over a piece of metal on the highway when I swerved to prevent another driver from hitting me. Unfortunately, the piece of metal got stuck to and ripped the rocker and the clips securing it apart. I called Terry's Body Shop, and Ro Bronzino was very friendly and quickly fit me right in to go to the shop and get my car taken care of. My car came out as if nothing had ever happened! and at no cost! And they also made sure the rocker was secured tightly. I am forever grateful and will go back in the future for any car repair needs. Very honest and trustworthy.
-
August 2022 by Ms Adventures In Makeup
Hit something on a highway early on a Saturday morning at the beginning of a long drive. Terry’s was closest to the incident so we didn’t have far to drive. They were able to do a quick fix so we could continue our trip with as minimal disruption as possible. Thank you for accommodating us as quickly as you did! Very friendly staff.Service: Body & Trim
-
August 2022 by Sabrina Rotondi
Got an estimate to repair a small dent on my vehicle through the dealership and it was TRIPLE the amount I was quoted by another auto body shop in the area. They are obviously not trustworthy. Take your business elsewhere.
-
June 2022 by Mike
I have been a repeat customer of Terry’s auto body through the years. The quality of their workmanship and level of service are both outstanding. My vehicles have always been restored to like new condition and the work is completed when promised. I wouldn’t go anywhere else. Highly recommend them.Services: Body & Trim
