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“Very easy rental process. The 16-passenger van is my favorite although there is no luggage space. We use duffle bags under the seats and small suitcases at least (2) 9x14x21 in the back. Family Road Trips.”
“Smooth transaction and had the vehicle I wanted. The property is shared with another business with a lot of trucks around and the place looks more like a warehouse, but that doesn't take away from the service they provided.”
“These guys at hk in Parsippany are amazing. Will and Ray always get my truck back to me in a day or two when my truck is in for service. When I need a rental for any reason Alexandrea is always prompt and on top of her game cliff the sales rep is amazing my owner just bought a new hino 20ft box truck and cliff made the buying process so smooth. They are a reputable dealership and wouldn’t do business with anyone else hk is the place to go if you want your fleet trucks worked on not only does the service dept do a great job but they also look over the entire truck when it comes in for anything else.”
“Great towing company, and Big Thanks for not damaging my bumper after losing a wheel. Great pricing for dropping it off to my mechanic and very fast response from the initial call.”
“Joe P made my experience with Ryder amazing. He was very helpful and attentive when answering any questions I had. I will no doubt be coming back to this Ryder location because of him.”
“Great front desk, no queue and quick to get the keys and get on the road (thanks you Jamal). Easy return system assisted by Rondo who was super helpful. Two small gripes: the rental agreement was a list of about 13 items and made it very difficult to ascertain how much I was paying. Also having paid at the desk for the EZ pass I still got an invoice two weeks later for some unpaid tolls. Overall though easy and quick which is ideal when you’re coming off an international flight.”
“Very accommodating and efficient. Provided all the information I needed. Made pick-up and drop off was easy, on-time, billing accurate. I rented a truck for a day. However, I had to keep the truck for another day unexpectedly - team made the change as requested. Thank you ALL!”
“Saraceno Disposal has been picking up garbage and cardboard from my restaurant for 2 years ! The drivers have not always been great . The new Indian driver they hired is great he is always on time and never breaks the wheels off the dumpsters like the old driver did .”
“Deeva & Sonya are amazing! They are very professional and give great service. I will always rent from the Springfield location, and will refer anyone to rent from this location. Thank you ladies!”
“I want to thank the wonderful people at this location for making a time in my life that is exactly stressful a bliss both the guy and the girl that was attending the trucks were wonderful. Thank you and keep being fabulous”
“Rented for the day a 16ft box truck and couldn’t be happier. The truck was brand new, both taking and returning the vehicle was super easy and the rate was perfect.”
“The best service department....
The guys at this location always provide excellent customer service. The reception, heard & understood my concerns. They took my truck in immediately and the knowledgeable/skillful service guys started working on it. What more can I ask for?
I would trust them with any future issues.
Thanks Becky, Sam, Robert, Don, Joe and all the techs in the back that I have not met. You always do a great job.
Gabrielli Rockaway Team Rocks!!!!”
“I had a great experience with Penske! I rented a 26-foot flatbed truck, and to my surprise, it was absolutely brand new — only 150 miles on it. The truck was clean, modern, and in perfect condition. Penske is a very reliable rental truck company with a high standard of service. Highly recommend!”
“My rental truck was ready and waiting when I arrived 15 minutes ahead of my appointment. Truck was extremely clean and the customer service was top notch. The woman working (my apologies for not getting her name) was super friendly and helpful. Will always choose this location if I’m in need of a U-Haul!”
“Rosealee is just the best, she is professional,knowledgeable and just so nice, making the rental process so easy and affordable. The company is so lucky to have her. I tell anyone looking to rent a car or truck that this is the place to go, and ask for Rose!!!”
“They had cars available when no one else did between Christmas and New Years. Service was prompt and friendly. The building is not well marked and I overshot it the first time. Access Was tricky until I listened to my Google Navigator.”
“THIS U-HAUL LOCATION AT THE FAIRFIELD SELF STORAGE FACILITY IS NOTHING BUT AMAZING. THE GIRLS IN THE OFFICE ASSISTED ME WITH SETTING UP A SELF-CHECK OUT AND SELF-RETURN RENTAL TO MINIMIZE THE RISK OF EXPOSURE DURING THE CURRENT OUTBREAK. THEY WERE CLEAR, PROFESSIONAL AND UNDERSTANDING TO MY WORRIES. WOULD RECOMMEND THIS LOCATION TO EVERYONE IT IS CLEAN, SAFE AND EFFICIENT.”
“A couple members of my family have rented trucks from this locations before. Customer service is superb! It's hard to imagine having someone be so accommodating to make sure my pickup was so smooth. I highly recommend this location. You can feel safe and secure renting a vehicle here.”
“After all these years - still renting from Pioneer Rentals. These guys are A-1 in rentals. Be sure to rent a vehicle early as vehicles move fast here. Highly recommended for a guaranteed rental.”
“The trucks are the same for these rental companies, old but functional. You get working air conditioning but not much else. ? The vans look to be much newer. I would highly recommend getting any uhaul equipment when a facility is open. If you do rent when a place is closed think about using the web page instead of the App.The App doesn't work great, had to call customer service (hold for 25 minutes) who directed/ recommended I switch to the web page. Even then it takes a long time to go through the initial rental and then drop off process. You have to take pictures of your ID, have them call a contact to confirm you can rent, take pictures of the truck, etc. very cumbersome especially given the poor quality of the app. I had even called this location ahead of time to confirm easy way to pick up a truck and was basically told "use app" and hung up on. It would have been nice to get recommendation on using the web site if the app failed, etc. ahead of time.”
“I can't say enough great things about this rental location. They always have a great selection of vehicles. Those vehicles are always clean and new. The employees always go above and beyond to help you.”
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“I was rear-ended in my rental car in NJ while visiting and the NJ state police called Eagle to tow away my car. They were extremely fast and professional. Because the other driver was driving a 9 passenger van, the police asked the driver Carlos if he could drop me off since their cars would be full with the 9. Not only was he nice enough to drop me off at a (very) nearby rental facility to get a replacement, he talked me through a few things and was patient enough to wait while the police finished gathering information. His truck was also the cleanest I've ever seen. Thank goodness for the police calling Eagle! Best tow experience ever!”