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December 2022 by Jason Kellenberger
This Annex constantly lies about the delivery status of packages. Constantly states that deliveries attempted but location closed when the facility is open. Packages more often than not are delivered many days after promised dates with false claims of conditions making packages undeliverable on a given day.
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May 2020 by chriss magee
Someone please tell the delivery drivers to follow the speed limit. Or Inform them they are risking our lives with their careless driving. I see it every day. Well not every day because they don’t deliver the mail that often anyway.
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May 2020 by Jake Schmehl
This is not a post office for the public. No counter services.
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February 2020 by Kevin Conod
This is not really a post office! When you get there, a big sign on the door states that it is an annex for letter carriers and directs visitors to nearby post offices in Wharton and Rockaway. Google should not be listing this facility along with post offices!
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November 2018 by Ryan Ordemann
rude. lady responded on intercom and left me waiting outside in the rain. went around back she's just hanging out. terrible service.
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November 2018 by Purple Heart Veteran
horrible service. Always tell you they tried to deliever package and or that the person wasn’t available or business was closed when it wasn’t closed and someone was present
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July 2018 by Chase Kruppo
This is not a retail postal service location. Patrons are directed to the post office location in Dover, which has retail hours.
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June 2018 by Nerida Rivera
CAN'T STAND THIS POSTAL SERVICE.I GET A TEXT SAYING MY ITEM WILL BE DELIVERED WHATEVER DATE IT HAS.THEN CHECK MY E MAIL AND SAYS,UNDELIVERABLE.IMPOSSIBLE IM HOME ALL THE TIME.SOMETIMES THEY WILL DEL8VER BUT L3AVE IT ON THE BOTTOM STAIRS DON'T EVEN HAVE THE DECENCY TO KNOCK AT THE DOOR.I CAN'T EVEN UNDERSTAND WHY THEY CAN'T LEAVE YOUR PACKAGE AT YOUR REGULAR POST OFFICE.SO STUPID SAYING ITS ONLY TO SEND OUT PACKAGE .DISGUSTING SERVICE AND DON'T EVEN BOTHER CALLING CAUSE THEY WON'T EVEN PICK UP THE DAMN PHONE
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June 2018 by Kevin Spence
Not a real office
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February 2018 by C. R. K.
Horrible customer service. Nobody picks up the phone.
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December 2017 by Cristian Guillermo
horrible service. Always tell you they tried to deliever package and or that the person wasn't available or business was closed when it wasn't closed and someone was present
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November 2017 by anthony bosco bosco
Mail service has deteriorated over the past years. It's the worst it has ever been. Wrong mail is delivered to our home more often now than ever before. Some days mail is not delivered until after 6:00 pm. Very poor service.
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July 2017 by Holly S
I never get my mail when a family member sends me mail......on time. The usps service at this location needs a facelift and people that know what they are doing. Ridiculous!
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July 2017 by Tracie Wieczorek
I wish i could give a no star rating to this establishment. I cringe every time I see that a package is being delivered USPS. I immediately know it will be delayed 2-3 days or the package will not show. Dealing with the Post Master and Supervisors at this Annex is worse than dealing with the devil himself. The entire time I was there I was spoken to like I was an idiot and that I was wasting their time. When I asked a gentlemen in a suit and tie if I could speak with the post master and provided the name I was given he immediately said, "How did you get that name" instead of greeting me or asking to remediate my problem. When my problem was finally addressed by someone other than said gentleman in a tie (assumed post master.. he just walked away ) I was told to jot my number on a sticky note and a supervisor would be calling me in a few days as they are "very busy". I actually felt bad for the guy behind the desk because you can tell his supervisors spew the same nonsense to him daily. I still haven't received a call and I'm sure my package will never be delivered.
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June 2017 by Stacey Gregg
No way to get a live person on the phone. Been waiting for a certified letter since Monday when I was home and the delivery person didnt bother to knock on my door.
