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August 2024 by Joseff Santiago
I really like costco. The 3 stars isn't against the company but this particular location. I want to give them higher because the staff here is great. Everyone is kind, knowledgeable, helpful & professional. It's just that this location has a lot of logistical problems. For one, it's too small. Actually most of the problems are because not only is the store too small, so is the property. Because the store is too small, the selection here is a little limited as compared to other locations, the store feels cramped because they do try to cram as many products as they can into the space they have, but it feels haphazard & piled on. They do not have a Costco liquor store/dept, which is something I really miss about this location. This location is 50 minutes from me and the next closest location is another 45 minutes, so it's the closest costco to me or I would not go here. It's not just the store that feels cramped, the parking lot is a certified nightmare. The lot is too small & is often over crowded and full. Often, especially around holidays, so many people park across the street at shoprite & cross rt15 on foot that the police have to come to direct traffic. The police also have to turn people away & direct cars when the lot is over crowded & full. They do have a Costco gas station & auto center, but because the property is too small, they add to the parking lot issues. The gas station is always really busy, it's not unusual to see over 50-60 cars waiting & those cars are snaked through the parking lot, because the gas station is so close to the store. Since these cars are not moving for large chunks of time, they just block whole areas of the parking lot off, some parking spots you can't even get to unless you wait in the gas line. Then trying to pull out of one of these spots is a negotiation with someone waiting in the gas line. The auto center has some really good staff, but the number of service bays are limited, so the wait is awful, especially on weekends. My son was home from college and I wanted to get him a set of tires while he was home. We went early on Saturday & were told the wait was 6 hours, that it was better to come back during the week. I drive by this costco at least twice a day because I work 5 minutes from here so I took my son's car to work on a Tuesday. It was still a 3 hour wait. This auto center needs at least twice the service bays, the gas station needs at least twice the amount of gas pumps & the lot needs twice the parking, but this all adds to the fact that this location is just too small because the nightmare in the parking lot translates to serious over crowding in the store. I know it's a warehouse & it's ridiculous to say a warehouse is too small but when the lines to checkout stretch all the way back to the opposite side of the store blocking isles, something has to change. All the registers are open, they just need more registers but they don't have anywhere to put them. They removed 3 registers and put in 6 self checkout registers, but because costco requires an employee to check your membership before you can start scanning your items & then physically inspect your cart to insure you scanned everything, it does not speed things up at all. It's another bottle neck that completely blocks the isles by the pharmacy and snack section. The location being too small also causes another issue. They often run out of sale items. Charmin is on sale right now, but there is none in the store, I know, I just checked & I was there early Saturday. They don't have the space to store the extra supply they need for sale items. This store needs to move or do a major expansion to is current location. The sears at the rockaway mall went out of business & is bigger, plus they had an auto center with 3 times the service bays. There's plenty of parking with multiple points of entry. And they have the space to add a liquor store/dept. I really like costco but if I could I would avoid t
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August 2024 by Family Vargas Garcia
If you really want to save this is the place!!
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August 2024 by Thomas Obara
Weekend hours could be longer. 6 PM closing is too early.
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August 2024 by Ale devincenzi
To the usual quality of Costco in Wharton is added excellent service from those who work there
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August 2024 by Randoll Pineda
Excellent shopping at Costco
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July 2024 by Leo Grand
Best COSTCO!!! ❤️? LOVE IT?❤️
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July 2024 by Elle S
Great Costco location. Always clean and the prices can't be beat!
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July 2024 by Jodi Shaw
Parking lot is always a nightmare, but the store is generally well stocked, relatively clean, and aisles are large enough to maneuver.
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July 2024 by Carlos Mnauel Perez Perez
The best super in the area
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July 2024 by Donna Zablatzky
More open registers are needed on the left side of the store
the team seems to be oblivious to all the peoples waiting here forever while you’re express lines have many folks helping.
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July 2024 by Anthony Pennella
Always busy, very crowded. Tough to move around. Parking is difficult. But staff is so pleasant
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July 2024 by Bernice Roper
Got gas and pizza
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July 2024 by Tomasz
A cheap store for large family purchases. A very good pizzeria behind the checkouts, a large parking lot. Discounts on fuel at a nearby station. You can shop only with a special Costco card. There are departments for clothing and footwear, electronics and general food products.
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July 2024 by Gene McDonald
Gas and food !! Very friendly..
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July 2024 by robert fuchs
Costco gasoline great place for discount gas use a costco card for 4% credit back.
