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October 2024 by Dean Pedoto
They do a great job! I am very pleased with the results. Stacey in the office is wonderful to work with and handles all insurance details making the entire process very easy!
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October 2024 by Flo Wood
Body and is a five star operation from the women that work in the office Stacey & Faith to the staff that worked on my car. Professional from the office working with the insurance company to the body work performed on my car. It looks brand new. I wouldn't go anywhere else and neither should you! They take away all your stress and get the job done. 10
Stars in my book!
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September 2024 by Joseph Weeks
Best auto body shop I’ve found so far. These guys are meticulous, very professional, and fast.
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June 2024 by Gary M
If there was a way to put “0” stars… I would!!
I called and spoke with a rep (who stated was the manager) Faith.
I felt disrespected when I called in. Faith was unprofessional calling me “dude” when I was being nice on the phone and in person. I may look young, but I’m definitely older. So I’m sure you thought you could get a way with talking to me as if I was someone in my 20’s.
I was recommended to use your auto body shop. But after how I was treated, I will never come back and I’ll tell anyone I know not to use your auto body shop!
Your shop forgot to finish a part that was part of the accident. When I asked for any type of reimbursement for a rental due to me going over 100 miles per day Faith tells me that I can and everyone she knows has done that and that it’s fine.
Bad enough I had to go from your shop to the dealership to get a new battery because you guys said my battery was dead on arrival and the window wouldn’t go up and down. How do you expect me to drive places and have to jump it every time I turn it off.
I did not drop my car off with a dead battery and a window open. That car is brand new and it was custom made to deliver. So for Faith to tell me that my car battery life is between 3 to 5 years, that’s unacceptable. You guys messed up. And you pushing it on the customer for your mistake.
But again, I let that go. I reached out for your mistake of the tire. And I wanted a reimbursement for a rental. And it’s very weird that you were able to send out my tire the day before and got it back within a day. If I take it to a dealership and have that same type of work done, it takes days. And by a visual, the wheel is still messed up.
That was the worst experience I have ever encountered. Thumbs down ?
And this is the front right wheel that you guys supposedly fix. I got pictures!!!
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October 2023 by Ceejay Dahl
Valley Body and Fender has excellent service and does beautiful work. Had to get a new bumper, dealt with Stacey in the office who couldn't have made it easier for me. This shop is friendly, professional and efficient with very fair prices. My truck looks brand new again! If you're looking for a body shop, I Highly recommend this one, you won't be disappointed.
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February 2023 by Claude M.
very good work had my lexus done .work was good I'm a stickler with my car so going to a good place to have this done right was imperative.The people were nice and work was good would recommended.
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April 2022 by Paul DeLalla
Amazing work and fantastic prices. They did some custom modifications to my Corvette and everything was absolutely perfect!
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March 2021 by K B
No one wears a mask here. At first they did a great job on my car, not sure what happened the last 2 times. They insisted on charging me the full quoted amount incl. several hours of labor after they determined they couldn't do it all and instead did what they could under an hour. Then they asked me who had last worked on it. Lol they had! It was a poor job, I'm glad they also recognized it this time, not that they really fixed it now either. At least they didn't keep my car several weeks this time.
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December 2020 by Richard Watkins
Excellent, reliable service
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October 2020 by Don Ekback
They do really excellent work. And kept me updated thru the whole process.
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March 2020 by Stephen Tang
I called on Wednesday to ask if Valley Body & Fender could look at a small chip in my windshield as a result of a rock hitting it on the highway. A nice lady responded that I could come in on Saturday without an appointment to have it examined and determine the next steps.
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March 2020 by Richard Kramer
Great shop. Great employees
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February 2020 by Stephen T.
I called on Wednesday to ask if Valley Body & Fender could look at a small chip in my windshield as a result of a rock hitting it on the highway. A nice lady responded that I could come in on Saturday without an appointment to have it examined and determine the next steps. I arrived on Saturday and Ernie was there. He took a look at the windshield and told me that there were no splinters in the glass, so there was nothing to repair. Ernie said that it wouldn't feel right to him to charge him for any work, since the chip was not in a state that warranted repair. I appreciate Ernie's professionalism in not trying to charge customers with services that are not needed. If my car develops a more serious problem, I will feel confident that Valley Body & Fender will give me a proper assessment.
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December 2019 by Denise Egan
Valley Body and Fender is our go to shop. Professional personable and always fair. The work is always excellent. (3 different cars over the years and exceeded our expectations.
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December 2019 by Francis Cheslik
Work completed as promised.
