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October 2024 by Ashly Nicole
Absolutely great experience. We needed a new dryer pretty quick and were able to buy one and have it delivered the same week. The two delivery men were quick, neat, and professional. We will never go anywhere else for any appliance we need in the future. Highly recommend!
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October 2024 by Rita Alvarez
I made 2 purchased from them in the last 2 years. A dishwasher in 2023 and a washer dryer earlier this year both delivered and installed to Hudson county. I went back yesterday to purchase a dishwasher ( for a different location) and a full kitchen suite, both in Hudson County. I called today to place the order and pay for the goods and all of the sudden they don't deliver to Hudson County anymore. Let me add, both locations have off street parking therefore, delivery should not be an issue. Let's not mention, they were very rude about it. I was a customer when I lived in Bergen County which is why used them to begin with. I guess Oberg & Lindquist no longer values repeat customers...
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September 2024 by Robert Silber
I purchased three appliances (dishwasher, refrigerator and washing machine.) Priro to ordering, a techcian measured the space to make sure that there were no issues. The sale representative was excellent as were the installers. A very postive experience from everyone we worked with.
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September 2024 by Stacye Page
I ordered a dishwasher and when it was delivered the installers scratched my floor. I notified them right away with picture evidence. The response was not one of good customer service. They basically called me a liar and insisted the damage was done by me. Long story short I had to hire a lawyer to get them to pay for my floor. They eventually paid but it should have never came to that especially me being a customer for over 30 years.
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August 2024 by Chris Tighe
They would not connect a plastic water line to the freezer that was just ran by a plumber
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August 2024 by Mary C Sullivan
I have purchased two appliances from Oberg & Lindquist in the past three months. I cannot say enough about how helpful and professional the sales team and installation crews are. The installation window was very reasonable (within two hours). Both sets of installers were wonderful! They took care not to damage my floors. They cleaned up the inadvertent messes from installing a washer and dryer and one crew helped me to rehang a door. I highly recommend Oberg & Lindquist.
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June 2024 by Rachel Sirota
I am a bit delayed in posting but have to share how great they are to work with. We got a new refrigerator a couple years ago and a new dishwasher a couple weeks ago and both times the process was smooth and easy, delivery was exactly on time, staff was clean and courteous. Highly recommend!
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April 2024 by Lindsay Monaco
We are obsessed with our kitchen and appliances! Oberg’s selection is top notch and we ended up with Cafe appliances with brushed bronzed handles. Thank you Oberg team for making this process smooth and easy!
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February 2024 by Leslie M.
Very pleased with my 2nd experience purchasing from Scott at Oberg & Lindquist. I have previously purchased appliances for my past 2 residences from Home Depot. About a year ago, I needed to replace an LG microwave w/vent system. Scott matched my best price, his service installers were exceptional, and they accommodated me when I found a defect in the appliance by promptly replacing it w/a new unit. I just purchased a KitchenAid dishwasher from Scott and it was delivered sooner than expected. Again, the service installers were prompt, efficient, and professional, unlike my experience w/the big box stores. Their plumber arrived shortly after my appliance was delivered and installed, and I was honestly impressed with his knowledge and professionalism. Overall, I cannot be more satisfied with the entire experience. Scott recommended this KitchenAid model, and although I was "just looking" on the day I walked into his store, he did not pressure me in the least to complete my purchase. He was straightforward and I believe he gave me an excellent recommendation. I am thoroughly satisfied with my new dishwasher and will continue to purchase appliances from this company and, specifically, from Scott.
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December 2023 by Lynne P.
I recently saw a review answered by you. However Karen, the issue was never my expectation of you paying for my electrician and you know that. It was the lack of information you shared a week before Christmas when you made the sale and larger still how unpleasant both sales people were during the delivery in my phone call. Your response to Yelp reinforces how you will try to turn the story and proves to me how dishonest you are. I am compelled to share my poor experience to save others from a shopping experience with people only concerned with a sale. I truly hope whoever owns the establishment, will see this and run a customer service program. As for me, I will buy the refrigerator we also need, elsewhere happily.
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November 2023 by Mike S.
This is our second time using O&L. The first time, a couple of years ago, our dryer froze up. I thought/told them we needed an electric dryer, but when they delivered, I realized we needed a gas dryer (duh). I called them immediately and without any scolding or friction whatsoever, they took the electric dryer back and swapped it out for a gas dryer, which they delivered and installed THE SAME DAY, no questions asked! Flash forward and our 8 year old dishwasher failed, just days before Thanksgiving, which we're hosting 13 people. We went to their showroom in a panic and the salesman (Jerry?) worked with us to find a very reasonably priced replacement that they were able to deliver and install THE NEXT DAY! Once again, O&L bailed us out and we LOVE our new dishwasher. I'll sing their praises to whoever will listen and highly recommend them for fair pricing, good selection and seriously efficient service. We plan to use them again for our downdraft and cooktop as well.
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November 2023 by Aaron V.
After 10 years our 36" over the range microwave died. Upon searching on the web, we quickly realized no one makes 36" over the range microwaves anymore. We decided to take a trip to Oberg & Lindquist with our problem. We were introduced to Bill Volz. He presented us with many alternative options. After a few minutes we realized we came to the right place. Bill was a pleasure to work with. Not only did he immediately solve our issue, his prices were far better than any of the competition. We were so satisfied we ended up buying a new cooktop and oven (which were also on their way out). Overall, Oberg and Lindquist is the place to go. Their products, services and prices will exceed your expectation. Another big shout out and thank you to Bill!
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November 2023 by Dr John Osterman
Here is my experience. Bought $30,000 worth of appliances. Wonderful sales people....they sold me. Wonderful delivery....they delivered. Extra fee to position appliances, No help with installation, no follow up on products purchased, no follow up if products working properly..( they aren't). No education on service providers, warranty info. or trouble shooting. They only sell and deliver if that is what you want.
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November 2023 by Karin
This review is for 3 GE Café appliances. The process started off great with Oberg. I ordered a suite of appliances and they were able to hold them for several months while my kitchen was being renovated.The problem began once the appliances were delivered. Two out of the three appliances were damaged. Damage was discovered within a few hours of delivery. The front and inside panel of the dishwasher was dented, along with dirt and cobwebs on the bottom of the machine. And even though screws fell from the range during delivery (and the delivery men told me that was normal) we did not realize the leg was broken and leg panel was dented until we tried to level the range.I thought Oberg would just replace the damaged appliances, but that is not the normal protocol. The normal procedure is to have GE Service repair any damage. Oberg did respond quickly by calling GE to set up a service call and also order parts.Oberg continued to be the liaison between me and GE during this entire 3 month process. Once the delays continued with GE, Oberg offered me an exchange for both the dishwasher and range. The dishwasher was replaced within 2 months, but Oberg/GE kept delaying the delivery date for the range. Once I understood there was no expected delivery date for the range, I asked and received a refund from Oberg and off to PC Richards I went, where I had a new range delivered in less than a week. As much as I wanted to avoid the big box stores, I had no other choice.I cannot blame Oberg for all of these issues but they do bear some of the responsibility. GE/Haier also bears responsibility for manufacturing a poorly made product, implementing a horrible GE service program and for giving the local merchant the runaround. GE/Haier needs to ensure the local merchant has the inventory levels they need to satisfy their customers. But my business (invoice) was with Oberg and I wish they were able to do more and do it quicker. Unfortunately it is the end customer who suffers.My hope is that Oberg can build a stronger relationship with their GE/Haier representative to improve inventory supplies to make this a smoother, less stressful process in the future.
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November 2023 by Chad Postman
Great prices and local!!
