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January 2024 by thomas wiseman
I rent from the Westwood, NJ office almost once a week for business. The entire staff in Westwood is always friendly helpful and accomidating all the time. I enjoy seeing the familiar faces all the time. The only downfall in enterprise, is not about the staff, it's about the general process of switching out management and staff and moving them around. Once I get familiar and build a good repor, Enterprise moves them to a new location. I feel consistancy in the staff helps the process go smoothly.
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January 2024 by Jaime P
Always a great experience renting with Enterprise. Staff are so friendly, accomodating and never have to wait in long lines. Cars are always in excellent condition. Highly recommend Enterprise for any rental needs.
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January 2024 by Claudia Giannelli
Friendly, competent, and fast service. Happy with my vehicle. Fair rates including use of EZ Pass.
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January 2024 by Patricia S.
So in response to Chris at Enterprise, I send him a direct message with the issues I am having. Here is the response I get: Dear Patricia, Thank you for choosing Enterprise for your car rental needs! My name is Camilla. I will be happy to help you today. Unfortunately, we are not able to access your online review in this department. In order to better assist you, can you provide me with a copy of your feedback? Please let us know if we may be of further assistance. Have a wonderful day! Reference# 2TDTYC Really? I give up. I will dispute the charge, I will NEVER use enterprise again. Good luck if you do.
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November 2023 by Roy Williams
type of car i asked for online not available, so I was charged $5 a day more. Windshield wipers were so bad I had to return the car for another. Cost of rental not entirely transparent as there werre extra fees.
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November 2023 by Shimon Avrahami
Great staff. Helping with real intension. Fast service
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October 2023 by Michael Motisi
Olivia was a pleasure to meet, she was extremely knowledgeable and helpful making for a seamless pick up and drop off of our fine Lexus rental..
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September 2023 by Ashok Thomas
Best rental place I ever visited. The staff Dan was very friendly, kind and helpful. He even offered me a ride back home after the drop off.
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September 2023 by peggy masi
Efficient and pleasant staff Very helpful in helping to get the right car for me They even gave me a ride home after I dropped off the loaner I highly recommend Enterprise
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August 2023 by Donna S.
Very good service, car was clean and had no problems with the insurance rate. Very friendly staff
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August 2023 by Bob Hibler
Until I was rear-ended while sitting at a traffic light and minding my own business I didn't think I would need a rental car. When I did need a rental car I found Enterprise Car Rentals, near my house and the auto body shop.The staff could not have been more accommodating with car choices and insurance rates and rides to pick me up and bring me back home when the rental was over. The car I chose was spotless inside and out.This rental agency deserves every one of the five stars I gave them.
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June 2023 by CC girll
Every time I rent from Enterprise in Westwood NJ the team of workers always make things run smoothly! Thank you to Dan the manager for helping me with my return. You have a great team! This will always be my location of choice. (LB)
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May 2023 by Theresa Hollers
Renting a vehicle that is part of an insurance claim and could not be happier with the service. They accommodated my request for the "we pick you up" service since my car was in the shop already. They easily handled a switch in car insurance coverage from mine to the other person in my accident.
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March 2023 by Warren Sutnick
Enterprise was great. We recently had a minor car accident and were without a vehicle. Our insurance contacted this business and they were fantastic. One of the employees, Katelyn, actually came to my house and picked me up. She made the process very smooth and called me a few times to keep me updated. If we ever need to rent a car locally, we will definitely go here. Thanks for your help.
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March 2023 by shine nam
Please do not use this rental car. When I rented a car no one said car's damage .but I found the right door of the car broken after washing it, and when i returned a car they mentioned another damage the taillight passenger side, crack and they filed a claim to my insurance company without my agreement . never use this agent, you have to pay extra without your fault.