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July 2024 by Christine Supino
This pharmacy is ridiculous! I can’t get anything filled or a hold of anyone.
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June 2024 by Olivia Biel
I’ve tried to give this place the benefit of the doubt so many times but I’m officially done with CVS Pharmacy.
I’d like to preface this by saying I understand that corporate CVS, and not the staff (who have only ever been kind to me) may be the issue here.
First, there have been a few times where I was notified that my prescriptions were ready, but then when I went to the pharmacy, they weren’t. I’ve even been sent back to the end of the line, which often is extremely long.
It’s also very telling that nearly every time I’ve gone to pick up my prescription, someone in front of me has an issue.
Without warning, they will change their lunch hours and which insurance they do or do not accept — the latter I encountered today, and they weren’t able to tell me why or where I could go instead. I looked up what locations take my insurance, and believe it or not, CVS is STILL listed.
I have three different prescriptions, but am never asked what specifically I am picking up — I understand the need for privacy for some but Rx numbers exist. When this happens, I think I’m getting everything I came for, but then it turns out they only gave me 1/2 or 1/3 of what I actually need, or an outdated prescription (ex. lower dosage of a current medication).
Medications are often life savers for people. We don’t take them for fun, and they’re not something to be careless about. People take medications for serious conditions like depression, anxiety, diabetes, heart problems and more.
Missing even one dose can be fatal for many. The poor gentleman in front of me was complaining about being unable to contact the pharmacy via phone, and said he couldn’t even leave a voice message.
Many people on medications have busy schedules, myself included. It’s important that distributing medications is done PROPERLY and CAREFULLY. This isn’t happening here. Choose a different, non-CVS pharmacy if possible.
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June 2024 by J H
The best customer service I have ever experienced at CVS. Exceptional staff, lovely people working there!
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June 2024 by Brian Karp
Terrible. They rarely get prescriptions right and they take forever to get it wrong. Meteorologists do a better job getting it right 20% of the time.
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May 2024 by random crap
The workers were nice!
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April 2024 by R K
Getting ready to switch to another location or a completely different pharmacy. While their customer service has improved in the pharmacy, their choice to lock up their nail products is annoying. Other locations don't do this and sorry if they've been having trouble with theft, but it shouldn't be at the inconvenience of the rest of their customers; hire security if that's the case. Also, they need to fix the humongous potholes in their parking lot! Someone's going to blow a tire.
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March 2024 by George Faris
Terrible pharmacy. Honestly...never dealing or sending Rx here again. Sticking to my local owend pharmacy !
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January 2024 by William J.
This pharmacy does not care about it's customers. Tonight is the second time that after dinner and settled in for the night, I got an alarm on a sensor which needed to be replaced. After finding out that I had none left, I called to find out what was happening and was told that they are working on it. This does me no good when the sensor, which is supposed to be on auto fill, was not ready with in resonable time and had to go in my pajamas. The pharmacy personnel do not care about their customers as this is not the first time I've had problems. I have had prescriptions sent in and be denied by insurance, yet they fill it and charge me the full amount. When I call my insurance, I am told that they did deny for dosage or quanity and told the pharmacy, who tell me they didn't get that. They seem only to care about money and forgot, or never learned about caring for the customer. I guess that is the problem with big retailers which is something I have never had with a small town mom & pop store. CVS needs to either change their people to have things ready on time or suffer what Rite Aid and others or coming to CLOSURE.
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January 2024 by Andi Lowndes
Possibly the rudest most useless staff I’ve ever come across. Lady at “dropOff” doesn’t even look her customers in the eye. Nothings ever correct , they have no idea what’s happening, completely unhelpful. GO SOMEWHERE / ANYWHERE ELSE !
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December 2023 by Leila Maaghool
I have used cvs as my pharmacy for the past 20 years when I lived in California and Ny as well as using this particular location for nj. They are the mooooost unorganized pharmacy I have ever been to. My prescriptions no matter how long ago they were called in and NEVER ready for pickup. I go to pick up for family meme era when they are sick and unfortunately it’s the same story with their prescriptions.
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December 2023 by Dandan Zhu
Friendly staff helped us out with our need for passport photos for our newborn. We got what we needed in quick turnaround and everyone was very friendly and helped us re-shoot photos until we got the right shot! Thanks!
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November 2023 by Rich Heller
Worst pharmacy customer service ever!!!!!! Rude, condescending, arrogant pharmacy staff!! Pharmacy mafia strikes again!
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November 2023 by Nita Ruggeri
Excellent Service and Friendly Staff !!They have a variety of supplements to aid my training regimen!
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November 2023 by Miranda Altman
It’s extremely difficult to get through on the phone to the pharmacy here. Everyone understands things are busy and you may have to wait on hold. But it’s impossible often to even get to that point or it hangs up on you. This has happened to me at least 4-5 times over the past year or so. I think I’ll finally be switching pharmacies even though this is the most convenient.
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October 2023 by Alonso Andres Ruiz Velasquez
The thin, blond-haired pharmacist seemed to be busy without wanting to attend. Very bad attention.
