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November 2023 by Alberto Estevez
Been coming here for the last 7 years. Always providing exceptional customer service and helpful and insightful staff. We drive for almost an hour to get here, however, everytime they do not disappoint. You never know what you need until you browse around.
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November 2023 by Shelby DeLucia
I wish I read the reviews before ordering online. I keep getting the run around from Danielle Hernandez regarding an order I placed a month ago. I finally recieved a portion of my order but only because I kept following up. I ultimately had to file a dispute with my credit card company for the other portion. Glad I have these other reviews to support my position, as well as all of my emails. Sorry to see that other customers were duped. Hopefully the next online shopper reads these reviews before placing an order. BUYER BEWARE.
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June 2023 by Janna Davis
Beautiful store! Super helpful and knowledgeable, with a large selection of choices.
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June 2023 by Samantha P
Amazing dance store. The employees are very nice and helpful with everything. We will definitely come back again.
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June 2023 by semi slayer
Ordered 2 cups and never received them the owner stopped replying and we had to get our bank to cancel the transaction they won’t answer the phone or emails
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January 2023 by Julie Y
Terrible or rather non-existing customer service.Do not order from their website. I ordered pointe shoes and tights online then called and spoke with them over the phone to make sure they had the pointe shoes. They confirmed they did (I actually waited while they physically checked to find the shoes). Then they sent me a completely different size and wrong color tights! I ordered pink and they sent me caramel tights. So I had to go to the post office and return them. And after 2 weeks of items being returned (delivered and received per usps tracking), still no refund. And just like the other reviews of horrible online experiences, I called many times to get their "we will look into it and call you back" and never ever got a return call. Not once! I called them numerous times to get excuse after excuse. I don't think this is a very honest business. How do you mistaken caramel tights for pink ones? And how do you double check the size, say you will send those, and send completely different ones? Maybe they try to rid merchandise through their online customers since some may forget to return or find it a huge hassle.Update: yes, the refund was applied and email sent AFTER I posted this review and told them about it. I guess it took telling them that I had written a bad review for them to finally process the refund. Horrible experience.
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January 2023 by Wendy Muska
Very nice employees, they are very helpful when you don't know exactly what you're looking for. Very high quality products for an affordable price!
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December 2022 by Klara Briskin
Very friendly and helpful staff. Store has nice selection of products. Always helpful with ordering correct sizing if not in stock. Always a pleasure to stop by here!
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December 2022 by Emily Carmona
very attentive, store is very beautiful & organized, great selection of pointe shoes, found exactly what I was looking for!
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September 2022 by Undleeb Hussain
Danielle and her staff are so helpful and went above and beyond looking for my daughter’s size, which was so difficult to find. Her selection is great and her store is super nice and clean. Love it!
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September 2022 by Luisa Focella
I was an amazing first pointe shoes fitting day thanks to Danielle! So professional and patient! I was finally able to find the perfect fit and I can’t wait to come back!
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August 2022 by Tanya Piekarz
Super friendly and knowledgeable! Very convenient! Super clean store!
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August 2022 by Ardis D
BEST dance store ever!!!! I have 2 dancers and we come here for everything. They are the best people to fit you for pointe shoes and have the most beautiful merchandise selections.
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August 2022 by Esmeralda galindo
In June 2022, I bought 2 t-shirts, I asked to Danielle for an exchange, and she accepted and I sent her back. Since then Danielle is not available for my calls and she didn't answer my emails. I left many messages about my package, but I never get any messages back. I think, Danielle doesn't want to send me back my t shirt, but she needs to remember that I paid for 2 t-shirts.
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June 2022 by Nishan Lahood
What a lovely place. Great selection and knowledgeable (and experienced) staff! Came in to pick up something for my daughters upcoming recital. Carly was friendly, patient, resourceful and a joy to talk to. Certainly stop by if you need your dance/ballet needs met. You won't be disappointed!