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December 2023 by Kylie Tran
Cannot call this pharmacy at all. Once someone "picked up" the phone, somehow the auto hold music came up immediately and I did not even get the chance to speak with anyone. This goes on for like hours. Sucks
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July 2023 by Hank C.
A big Walgreens, big parking lot outside. The store reminds me of another design rather than the standard Walgreens livery, apparently it was a Drug Fair in a prior life and not completely remodeled, yet?Pharmacy hours pretty standard and the line was short (3 ppl), went relatively quickly. There was one person organizing and the prescription was ready at about the time they said it would be which is better than some of the Walgreens I've visited in the last few years.
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October 2021 by Chris K.
Don't plan on shipping anything via fedex here. The service is slow and horrible. They can't scan QR codes for returns or shipping.
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March 2021 by Camille M.
This is a great Walgreens location. All of the employees were wearing masks and there's never much of a line.
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December 2020 by Katherine Mahl (Katie)
Never get my pills right miss 1 or 2then another trip to town! Is conoravirus over? JW CUZ PHARMACY MAKES YOU COME BACK N FORTH N I CAN'T AFFORD TO GET SICK. THERE WORSE THEN WALMART. I never thought I'd ever say that....
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August 2020 by Katherine Mahl
Never get my pills right miss 1 or 2then another trip to town! Is conoravirus over? JW CUZ PHARMACY MAKES YOU COME BACK N FORTH N I CANT AFFORD THat is y I'm dissatisfied
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January 2020 by David M.
In my experience, the Westfield CVS pharmacists are much more helpful, much easier to reach by phone and medications are much less likely to be out of stock.
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April 2019 by ileana lpz
There’s a discontrol in the pharmacy I was there Wednesday with my prescription they told me that they needed to order it Thursday they called me saying that my order was ready when I got there my order wasn’t ready & the person who attended me was rude raised her voice when I asked her why you guys called me then if my prescriptions are not ready !!!
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January 2019 by Ben C.
This review is regarding the pharmacy department only. If your insurance covers other pharmacies in the area, I would strongly recommend you fill your prescriptions elsewhere. The Westfield Walgreen's Pharmacy lacks in: customer service, efficiency, and technical skill level of pharmacy techs (i.e. billing, coordination of benefits). If you go to this pharmacy you will usually see long lines, frustrated customers, and a dismissive pharmacy tech. I hear the phrase, "I don't make the rules" from the pharmacy staff when they attempt to bill medications incorrectly or when customers tell them they have been waiting for the past 30 minutes. I was told to talk to my insurance carrier for what was essentially their refusal to enter my order correctly. I ended up going to Barons Drug Store in Westfield and they had no issue in entering my order with coordination of benefits, even as a new customer.
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November 2018 by Winnie T.
We used to use the pharmacy at CVS Westfield but this place is so much better. Much better parking. The CVS lot is small and often packed. Walgreens has a large parking lot. The pharmacy here seems a lot more organized too. The wait times are shorter and the staff seem more on top of things.
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November 2017 by PATRICIA A. WILSON
The stores are very nice and packed well. Through employees are nice and helpful, but I HAVE ONTO BIG COMPLAINT AND THAT IS THE COST ARE WAY TOO HIGH AND MYSELF AND FRIENDS ARE NOT GOING THERE ANYMORE. THERE ITEMS ARE TOO EXPENSIVE! !!!!!!!!!
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September 2017 by Michael K
Everyone but one person is incredibly friendly
