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April 2024 by Catherine Parisi
I went to this post office to request a refund on a $400 postal money order The older man who worked there was rude, insisted it could not be done, and complained that he was helping me during his lunch break! I left thete feeling frustrated and disrespected.
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December 2023 by Vincent Farrow
Unreliable. Lazy. Zero work ethic.
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October 2023 by Andrea Vranken
I ve been a resident of Westfield for 30 years, and for most of it I have had a good view of our local postal office but the new girl at the counter is extremely rude. It is obvious she doesn’t want it be there.
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September 2023 by Geena Crail
Jaleesa bad attitude!!!!
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August 2023 by Summer Heart
First time at this Location, I had to renew my passport, very clean post office! Fast service! I was in and out ! Receptionist ( Irmaris ) very outstanding customer service, very helpful and kind !
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February 2023 by Sonia Lenhardt
First time at this Location, I had to renew my passport, very clean post office! Fast service! I was in and out ! Receptionist ( Irmaris ) very outstanding customer service, very helpful and kind !
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February 2023 by Sonia Heart
First time at this Location, I had to renew my passport, very clean post office! Fast service! I was in and out ! Receptionist ( Irmaris ) very outstanding customer service, very helpful and kind !
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January 2023 by MPL
Today I was treated terrible for WILLIAM. Weird thing he has super nice with no Latino people. It was a TERRIBLE experience.VERY SAD to see a Latino treating another Latino like that.
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December 2022 by Heather Yang
Terrible service. I had appointment and I arrived a little late roughly 4 min. I had to wait until my husband arrive. When it is my turn to do the business, they asked all the people behind us to do package business then start to our passport . No wonder the review so bad. They should get 0
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August 2022 by Basti Balk
Dropped my parcel off, they shipped it. Thanks!
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July 2022 by Karla Rodriguez
Today I was treated terrible for WILLIAM. Weird thing he has super nice with no Latino people. It was a TERRIBLE experience.VERY SAD to see a Latino treating another Latino like that.
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January 2022 by Michael LaFalce Jr
Terrible. Had an issue with forwarding mail and the supervisor was standoffish right from the start. When I presented a confirmation number, he refused to look it up. I then asked if he had a form I could fill out for forwarding mail. He said no. At this point, I knew he wasn't going to help me in any way, so I asked for the post master. He then proceeded to act belligerent and accuse me of calling him a liar. When I asked for his name, his response was "I have no name" and told me to get out. When another employee was speaking to me, he approached her and asked why is she talking to me? Absolutely the worst customer service experience I've ever had. He did this with his mask down as well, disregarding the rule that all government employees must wear a mask at all times. Absolutely horrible.
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January 2022 by Leah Pesenson
“Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.” It’s sad to say this may be the motto for USPS, this seemed to have died with the new wave of carriers. Missed mail and incomplete deliveries, as much as we may be in the digital age we still rely on this! All the best to the good retirees, we miss you.
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September 2021 by Keith
Manager Dan is a liar. Lied straight to my face and extremely rude. Customer service as a whole is awful. Funny how the mail service ppl are friendlier than the managers.
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August 2021 by Vladimir LY
The office getting worse and worse, long line and only one counter was working
