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February 2024 by Aldo López
Awesome friendly staff. Had to buy packaging materials which were priced very reasonably. Only issue is owner doesn't let you package the items inside the store with the packaging materials you purchased there. They do charge to package each item for you if you choose. 5 stars aside from the having to package items with boxes and tape purchased at this store outside
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October 2023 by Wendy Lee
Friend staff, speedy process. Convenient. 5 seconds and I had my parcel for them to deliver.
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September 2023 by Dave Berry
Showed up at 7:00 on the dot and they basically locked the door in my face.
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July 2023 by Maria T
Excellent staff, super helpful! Great customer service, thank you!
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May 2023 by Siggy Love
Always quick and easy to drop off Amazon items or even notary signature.
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April 2023 by Jemma Pecci
The Westfield UPS by far is the best ever! The employees are so helpful and nice! They helped me print a label that I couldn't get to work, with no hesitation or problem! They took the time to do something kind and that really makes a difference! I live in Cranford, and will never go back to the UPS there!
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April 2023 by Dead Girl Walking
The Westfield UPS by far is the best ever! The employees are so helpful and nice! They helped me print a label that I couldn't get to work, with no hesitation or problem! They took the time to do something kind and that really makes a difference! I live in Cranford, and will never go back to the UPS there!
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March 2023 by Nick K
This is a busy UPS store located in the center of Westfield. They always have 3+ workers onsite and they do the job efficiently.
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February 2022 by Janet A.
Great customer service at this location! The lines always move quickly. Most employees are friendly.
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December 2021 by Brian Bottini
Neil is a pleasure to deal with, he genuinely cares about the community and his customers. Our e-commerce business ran out of shipping labels and he was quick to share a roll to us. He saved the day and allowed us to continue shipping orders. Thank you so much!!
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September 2021 by Josie Ward
Always available to help . Very polite and professional! Neil and Gene are wonderful people who run a tight ship! Great service.
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July 2021 by Brian Palma
The store is very fast and efficient! They have been in Westfield for well over 25 years since it was a Mailboxes Ect. The franchisee cares about his business and it shows. This new location is much better next to the post office then they're old location on North Avenue... Not that it's new they've been there for years.
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April 2021 by Teri Newton
Great store. Always friendly and helpful.
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March 2021 by Fran P
The owner, Neal, is a very nice and caring man. His employees made a big mistake with one of my packages and he was genuinely sorry and tried to make everything right. He is almost always at the store, but can't be there all day every day. I also own a small business and know how hard it can be. He is a good man that runs a great local business and tries very hard. Thanks Neal!
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January 2021 by Dev B.
The guys who work and run this store are probably some of the rudest, unfriendly and most unprofessional people I have ever had the displeasure of dealing with. My business ships a lot of packages and one would think they would welcome the business, well apparently not these people. My partner dropped off a bunch of packages as we normally do on a daily basis, but this time they made it clear by their rude, condescending and flippant attitude that they would rather not have our business. Lucky for us there is another store not to far in Kenilworth so we will go there now. But it really amazes me people don't understand the simple truth that kindness is free and it goes a long way!
