OceanFirst Bank's Westfield branch, located at 520 South Avenue West, has been serving the community since 1988. The branch actively participates in local events like the Street Fair and Women’s Networking Events and is a sponsor of the Greater Westfield Chamber of Commerce. Known for its friendly and welcoming environment, the bank offers a wide range of financial products and services, including personal and business checking and savings accounts, investment services, online and mobile banking. Customers appreciate the exceptional customer service and knowledgeable staff, with many highlighting specific employees who go above and beyond to assist. Clients have praised the staff for being professional, kind, and understanding, making them feel at ease during their visits. In particular, Helena Cadima has received high praise for her professionalism, kindness, and dedication, often turning first-time visitors into lifetime customers. The branch maintains a clean and relaxing atmosphere, contributing to a positive banking experience. While some concerns were raised about coin machine errors, the staff's understanding nature was appreciated. Overall, OceanFirst Bank Westfield is regarded as a friendly, reliable, and customer-focused bank, making it a preferred choice for both personal and business banking needs.
First and foremost I want to say I love this bank. Secondly I want to say the Betty is absolutely amazing! Exceptional customer service skills, very personable and went above and beyond to answer all my questions. She is a terrific asset!
October 2025
Ocean First Bank has been an invaluable partner for our financial needs. We are grateful for the hands-on customer service we consistently receive from Ocean First Bank, and we would encourage small businesses who are seeking a responsive and growth-oriented banking partner to give Ocean First their business.
September 2025
Betty Spiropoulos and Joseph Fiorello were incredibly helpful in resolving some isssues with parents' estates.
