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“After speaking with Tyler it was an easy decision to order my ConnecTen service, the RV park I’m staying at removed their WiFi provider and I had to do something. Upon receiving my browser, simply plugged it in and after about 15 minutes , I’ve had uninterrupted 5G service for work and entertainment! Thank you Tyler!!”
“I had a problem with my phone, Verizon customer service was horrrrrrible (Manny/Trillion/Shian & Justin) were excellent, my problem was so unheard of that it literally took them all to fix my phone, they were patient, helpful, showed concern, worked together and made sure I was a happy customer before I left…….Im never going to any other location and I live approximately 20mins away and there is a location 5mins away from me!”
“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”
“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“Eva was very helpful, I had to T-Mobile prepaid and had paid my bill when I left my house. I realized that my phone service was not working at the gas pump at Costco’s so I’m waiting in line waiting. I call the t-Mobile line 611. A lady told me to reset my settings and then she would call back my data settings. I did it. She never called back so I drove to the closest T-Mobile that I knew of which was right there on 22 I went in there and, Ava helped me even though she said it would be very hard because she couldn’t see the things on my end because I had a prepaid account and they deal mostly with plans. She ended up calling someone and did because I was calling her on my phone and she ended up making it happen. Got my service back on. I appreciate her. She is very very good at her job.”
“Great experience. We were greeted right away and a representative was quickly there to help. Got exactly what we wanted, offered more items but were not pushy to sell. Gave us exactly what we asked for.”
“5-star customer service from Awilda; we entered T-Mobile at the Short Hills location for a new IPhone for my niece, as her battery was draining, and her phone would shut on and off.Awilda was helpful and hands on from the beginning of our interaction until the end. She even checked to see if it was possible to trade my niece's older IPhone in before continuing with our transaction.T-Mobile at the Short Hills mall should be very proud to have customer service representatives like Awilda, and it would be great if someone from the corporate office makes sure that this feedback gets to her.”
“Shay was amazing. My IPhone again stop working out of know where. She was very kind, and passionate and provide the up most excellent customer services. She saved the day. Thank you Shay!!!!”
10AM - 6:30PM
992 Springfield Ave, Irvington
Internet Service Providers
“My wife and I visited this T-Mobile location looking to open an account for our business needs and Q. ROMERO made the mission successful. “Q” is a great Mobile Expert and she handled my wife and I with respect ever step of the process. We choose 2 iPhone 14s with 3 lines and a BYOD with the GoBusiness plan 100GB HS! This location is wheelchair accessible. No public bathrooms. @IAMAJSUPERNOVA”
“One of the standout features of our engagement was the level of attentiveness demonstrated by Interglobe Communications. From the initial consultation to the implementation phase, their team was incredibly responsive, addressing our queries and concerns promptly and effectively.The quality of their services is unmatched. The phone systems they provide are efficient, reliable, and seamlessly integrated with our existing infrastructure.I highly recommend this company if you’re seeking reliable and innovative technology solutions for your business. They truly set the standard for excellence.”
“Just went to T- mobile store to transfer 5 lines and new phones to T- mobile. Both Beatriz and Treyvon were very knowledgeable and patient. It was a great experience”
“Sergio and Peter were super helpful. They were both friendly and courteous.Overall, I had a great customer experience. Their knowledge and assistance was greatly appreciated.”
“My experience with Xfinity's customer service started off frustratingly, as I spent 8 hours navigating their online support chat and the 800 number, without much success. However, everything turned around when I met Vladimir, an exceptional specialist at the West Orange location. From the moment he took on my issue, Vladimir showed genuine concern and determination to resolve my problem. Despite the complexities, he stayed with me until everything was sorted out.
Vladimir's dedication and expertise are truly commendable. He single-handedly transformed what was a day of frustration into a positive experience. His commitment to customer satisfaction is exemplary, and it's clear that he deeply cares about his customers' concerns. Xfinity is fortunate to have someone like Vladimir on their team, and I believe he deserves recognition for his outstanding service. In fact, he has all the qualities to lead and inspire others in his role.
Thank you, Vladimir, and the West Orange team, for turning my previously disappointing experience with Xfinity into a success. I'm confident that with employees like Vladimir, great things are in store for this location.”
“Excellent service, I have been with t-mobile for 4 years and the service is excellent, and on this point I give a 10 to all the customer service staff. They are very professional and very good at what they do, congratulations ?
Excellent service, I have been with t-mobile for 4 years and the service is excellent, and on this point I give a 10 to all the customer service staff. They are very professional and very good at what they do, congratulations ?”
“Was in recently to look into an upgrade. The service was excellent. Mario in particular was very friendly and helpful. Upgraded my IPad, and saved me some bread. Couldn’t ask for more.”
“The customer service I received at this store was excellent Moe in particular was knowledgeable and was able to fix my problem with my phone in a minute I wish all Boost Mobile stores had employees like them”
“Sergio is so knowledgeable and friendly. He answered all my questions and seemed very genuine. The staff seem to get along well together. Overall great experience at this location.”
“Katyana Perez was such an amazing T Mobile representative. She was very knowledgeable and radiated a great deal of positivity when answering my questions and concerns. The team also works well with each other and keeps the store running smoothly. I would definitely recommend stopping by and getting your business done with Kayana Perez at the Menlo Park location .”
“Where do I start Dwayne so such an amazing team member her be explained everything very well any questions I had he made sure I did not leave the store until I had no more questions he’s a valuable employee to the team he seemed like such an outgoing person I can tell he really cares for his customers thank you so much for that amazing experience”
“This review is for that best customer centric rep Leo. He is beyond amazing and the way he helped us with porting my husband’s phone number was beyond amazing. He solved the issue in 10 minutes that this store manager and another rep couldn’t resolve and just misguided us to contact the old service provider. Thankyou Leo!! you are truly amazing!!!!”
“Great experience! Robert greeted and diagnosed issue. He tried to help me get seen quickly. Calif helped to find Shaleah and she was fabulous. So efficient elegant and helpful.My SIM card failed and they replaced it quickly. Back in action.”
“Jamila was amazing, there was only three reps, and they all held it together. Jamila made sure handled my situation with concern and answered all my questions. Amazing service guys.
Thanks Renee,”
“I went to this store to return a phone I bought on line but they were not able to take it because they are not an authorized retailer like it says. Other than that, they were super nice and it's a huge store for all your needs.”
“Alianne give the most amazing customer service a rep can give.. because she to the time to look into my account and explained to me that i could have a better understanding of what was going on with my account..she never once made me feel i asked to many questions or show any signs she was impatient with me..SHE IS EVERYTHING CUSTOMER SERVICE SHOULD LOOK LIKE IN LEADERSHIP!! I DEMAND SHE HAS A RAISE FOR THE OVER THE TOP AND EXCEPTION SERVICE THAT OFFICE AS A WHOLE GIVES!!!”
“working with Shian at the Verizon store was great. He has a thorough knowledge of all the different ways. You can save money with your Verizon plan, and efficiently got me a new phone paying less than half what I would've paid. He is courteous, friendly, and smart. I would recommend to everyone that they should go to this Verizon store and work with Shian.”
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“I only went to this location to pick up a pre- order phone, friendly customer service, efficient, I was in and out 10 minutes later, just what I wanted and needed.”