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November 2023 by Shelby E
It’s unfortunate that I have to give such a low rating because I have a feeling it was the hairdresser and not so much the place itself. I asked for a butterfly haircut (lots of layers, curtain bangs, etc.) and my hairdresser basically told me no to the layers and the layers she gave me look SO bad.I also somehow managed to walk out with full front bangs. Not really sure why she thought I’d want front bangs and no layers when I asked for lots of layers and CURTAIN bangs with a photo for reference! She barely looked at the photo and clearly did her own thing instead.I’ve been told that the Guillotine is the best salon in Westfield and yet I am spending the next 2 months with clips in my hair while this grows out. I even told the hairdresser that I was unhappy with the cut and she admitted she was wrong but never followed up with me to try and fix it. Extremely disappointing and a complete waste of money.Service: Haircut
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December 2022 by Shawna DeLuca
The best facial! Anna is a true gem!
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October 2022 by Stefanie Selvage
My stylist did not come close to what I asked for. I went the day before for a consultation to make sure I communicated clearly the color and style I wanted. I showed a bunch of reference photos. During the actual appointment she didn’t even ask or look at the reference photo. She asked what I wanted, even though we went through it at the consultation. If I wanted the color I left with, I could have bought a regular red dye and done it at home. I was dissatisfied and disappointed leaving with my hair not being close nor do I even care for the way she tried to cut and style my hair. Why bother getting a consultation and pay that amount of money. The girl was sweet and nice but not worth $145
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August 2022 by Kanisha K Agarwal
Very professional, easy to make appointments and services are well done!
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May 2022 by Kristen Hughes
Jenny did a beautiful balayage on me!! The best I’ve ever had done! She also gave me a great haircut with layers. Would most definitely recommend. Everyone was so nice here. A great experience overall!Services: Haircut
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February 2022 by Polly P.
Experience of several years at this salon... as this past appointment will be my final here. I can't even pinpoint a hairdresser not to go to because the whole establishment is a sham. My head has chemical burns from the color damage done by this salon. I asked for a blonde balayage and was given the result of cheetah red streaks throughout my head. I returned and experienced unprofessionalism throughout the course of the night as they tried to fix my hair. I wish everyone the best of luck when their hair is revealed because the truth is you never know what current or long term issues this establishment will bring.
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November 2021 by Daniela Pesce
Great place, nice hairdressers, very professional. Loved it!
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October 2021 by Barbara McDevitt
Maryanne Riley is simply an amazingly talented stylistGet color skills are unsurpassedAnd she a blast to have a session with
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August 2021 by Sal Ruggiero
I have been using Kate for more than 10 years and she is excellent !!
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June 2021 by Anne Marie Noronha
Great stylists here and I appreciate their covid precautions. I usually see Kate G, she is always precise and focused, and I always come away from her with a perfect cut.
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June 2021 by Lesley Andrade
The people were absolutely great everyone was very nice but unfortunately I didn’t get what I wanted, not even close. I actually regret paying almost $300 for this. Everyone I know says I shouldn’t have paid but I know the stylist really tried I just wish I would have gotten at least a bit close to what I wanted.
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May 2021 by Caitlin Meindl
Maryann have me a perfect cut and a fresh new look! She was extremely professional and informative. She took her time with me and asked me in detail what I was looking for. I had a great experience here! Clean place and beautiful salon!
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April 2021 by Kambiz Roghanchi
Anna is an expert in cosmetics and the face! Went to her after staying in the ICU for a week. Was on a high dose of steroids that caused severe acne and facial inflammation. She new exactly what to use and how to be gentle to sensitive skin. Came in with highly a irritated and red face, left glowing! Face is so relaxed and calm. Highly recommend a custom facial with Anna!
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February 2021 by Camille Mckay
First time here and received amazing customer service from the moment I called to find out about the calligraphy cut. I was greated at the door, temp checked and on my way to the hair dressers station. Carmen and Lynn did an amazing job with my color and listened to my concerns. Lynn did a calligraphy cut that brought my hair back to life. I cannot wait for my next appointment.
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February 2021 by Mallary Saltzman
Very good service and nice place!
