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September 2023 by Warren Hynes
As a customer of almost 20 years, I can say with confidence that Claudia has built a business full of skilled, caring and dedicated professionals. I would never want to go anywhere else.
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June 2023 by Bernadette Kelly
Phyllis was wonderful! Very knowledgeable and sweet ?Services: Shampoo & conditioning
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May 2023 by Mikaela Clermont
Wouldn't go anywhere else! The whole family gets their hair cut by Crystal. We love her and allllll the ladies there. Here is the latest happy customer (first hair cut)
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January 2023 by Arlette Garcia
I booked an appointment with hairstylist Erica Vetta for color, cut and style one of the hairstylists there, my cousins recommended her and I wanted to give it a try and since her work is good I said why not. As soon as I arrived I sat down and was asked what color I wanted, I proceeded to tell her and she instantly stated that she had no time to do the color I wanted she went to ask her colleague for assistance on the color and she agreed there just no time. Erica showed her appointments and I’m other words the salon over booked her she only had 2 hours for me because she had another client right after me. I let het know that it’s very upsetting that they booked her another client right after me without knowing what color I was going to get, haircut and style they just assumed it was only gonna take 2 hours, I live in NY I would’ve never traveled if I knew what the outcome was going to be. As a business you should always asked your clients what they are going to get done or at least have it as an option when booking online after ask your stylist on the time not just assume it’s going to be quick and overbook because this is one way you can upset your clients specially the ones that are new to this salon, I never experienced anything like this usually all those services take about 3-4 hours. Overall if was a bad experience and I would never go back to this salon hopefully they do better with their appointments and talk to their stylist and clients before scheduling appointments.
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December 2022 by Jaime Martinez
Love it here! Everyone there is super nice. The salon looks great, and I couldn't be happier with my haircut! Definitely coming back again!!
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July 2022 by nidhi bisht
This is my first time in elegant image salon , Very clean and loving place. The best place to get a hair cut and style. Thank you so much 'Monica Frederika 'for giving me a new look . All the staff members so polite and welcoming. ??
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June 2022 by Beth Safdia
Went to Crystal for a hair smoothing treatment. It came out awesome! Everyone was so nice and accommodating. I highly recommend this salon. It was worth the hour drive for me.
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February 2022 by Lisa Marie
Claudia is excellent!!! Did a beautiful job ❤️❤️❤️
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December 2021 by Jen H.
Elegant Image provides great service and they are so nice! My stylist Erica is incredible- I've changed up my color multiple times and she is a true pro in ensuring I get the perfect look. Her ability to help her clients is the best - she remains patient with my indecisiveness :) and is amazing at what she does. I have recommended her to friends and family members who have also had wonderful experiences with Erica and the Elegant Image team.
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December 2021 by Victoria F.
I have had my hair done in the past by many different stylist. Not one was able to fully give me what I wanted until I came to Elegant Image and met with Erica. She did my hair for the first time yesterday and I have to say I AM SO HAPPY with her work. Erica did exactly what I wanted! She was recommended to me by a friend and I am so happy my friend was right. I will definitely be using her in the future for all my hair appointments.
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December 2021 by Lianne T.
If I could give zero stars I would. I have been coming here since June of 2020. My stylist Erica worked at another salon I went to and I really liked her so I started going to her. I have never had any issues with her quality of work or being dissatisfied with what was done, until yesterday. I booked the appointment for a root touch up, partial highlight and blowout. I texted Erica the picture of what I wanted a couple weeks before my hair appointment to ensure she could do what I wanted. She said she loved the picture. I have dark roots with light Caramel highlights for reference. I wanted lighter highlights and to bring the root color down further. When I sat in the chair I asked her what are we looking at price wise. She told me a partial and then I knew obviously I would be charged for my root color, any toner needed to get the blonde I wanted and the blowout ( most salon's include the blowout with color, this one does not). Fast forward 3 hours and very brassy Orange blonde color/ whatever weird ashy color on the bottom. I was not happy. I was told that not all the brassy color would come out but she could " break it up" with some more highlights in the front. Ok fine, you are the professional. Now on almost hour four of being there, my hair is still not at all what I wanted. I was then slapped with a $290.00 bill and charged for a full head of highlights. When I asked Amy ( the rudest salon receptionist ever) why I am being charged for a full highlight when my stylist told me a partial and it was obvious I was not happy with my hair, she told me my stylist told her to charge me that. Ok, no problem. I ask my stylist and she says " I had to do more and didn't communicate that to you". So I was charged for services I wasn't told about. I didn't expect to be charged for her to attempt to fix her mistake. All the while the owner Claudia, who has also done my hair in the past is seeing my unhappiness and did nothing!! I was mad, hungry and late to meet my BF for dinner. To kick it off, there was shampoo still in my hair when I was blown out. I texted this to my stylist and then my unhappiness with my hair and no response. Not sure why I expected one based on how unprofessional they are. The good person in me still tipped her something because she did work for 4 hours trying to fix her mistakes but her inexperience is now my burden. So $315.00 later and my hair looks like the pictures below. The second picture is what I wanted, the other 2 pictures are what I got. Now I am having to go elsewhere and pay a few hundred more dollars to get it fixed. Elegant Image... more like not so elegant experience.
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June 2021 by Libby Price
Nice service, friendly staff
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June 2021 by Michy Z
Great ambiance, accommodating service, amazing hair
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May 2021 by Julie Murphy
Happy client for over 20 years! Claudia and crew are the best!
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May 2021 by Shannon Michele
Elegant Image is absolutely amazing! From the moment I went for my bridal trial I could tell their team was incredible, talented, and very caring. I was supposed to get married April 2020, obviously it was postponed, and we ended up getting married this march. Throughout the whole process Amy and Claudia were extremely responsive answering all of our questions and reassuring us. When the day arrived, we were warmly greeted with a beautiful set up for our morning to have break
