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November 2023 by Steven S.
My adult son and I have used them for years excellent staff friendly accomodating knowledgeable conscientious very reasonable cost very honest never try to upcharge for extra repairs/services u do not need.I gotta believe any poor review on here is the great exception. We have never had any kind of problem. If that changes i will let u all know.
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November 2023 by Ella Shuster
CUSTOMERS BEWARE!!!! I’ve been going here for years and I will not be back. They completely ruined my CARFAX report! They logged someone else’s car with a lot of miles on my carfax which flagged my car as odometer rollback. So no dealer wants to offer me a trade in for my car because of American tires mistake. I called them to try to fix the problem. Terry said he would call be back that day or the next. That was over 2 week so ago. I’ve lost out on about 9k because of the trade in value that I am not getting. Now I have to figure out what to do with this car…
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November 2023 by Therese Azad
I can’t say enough good things about American Tire & Auto Care in Westfield NJ. The customer service is excellent. They shopped around for the best pricing for my replacement part and had my car out in 24 hours. I highly recommend!
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November 2023 by Vin C
I have used American Tire in Westfield for20 years, they are professional, trustworthy and extremely flexible. I have three Saabs that are difficult to get parts for, I have bought parts and had them install them. If they say they are going to do something, they do it. I highly recommend giving them a try, you won’t be disappointed.
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November 2023 by Jennifer Gilman
American Tire & Auto Care is convenient, reliable, and honest. They have availability to fit me in when it works with my schedule. And, they are all so friendly and kind!
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October 2023 by Lois O'Sullivan
I was referred by my son because I had a flat tire. John said he was happy to have me come in and was honest about the wait time which I appreciated. The waiting area was very very comfortable, the chairs were comfortable, plenty of nice magazines to read to pass the time. Everyone was courteous and helpful. I needed a mechanic, and now I will be using your facility. I have already told my friends about you.
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October 2023 by Timothy McGovern
Very thorough and quick work. I hit a nail in my tire, dropped it off just before they closed for the day, and it was fixed within an hour of them opening the next day. The repair was actually covered under warranty as they had installed the tires originally, and I didn’t even realize that. Fantastic group of mechanics!
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October 2023 by Matt Hamelburg
Really great guys I’ve been going to them to help take care of a van I bought for work. At first it wasn’t in the best shape but they’ve been more than helpful fixing this problem with quality service. Plus the guys who work there are really friendly and professional. Thanks so much for all your help!
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September 2023 by Dale Horton
I've been bringing my cars here for years and the work is consistently done on time and to a high standard. My recent road-force wheel balancing performed by American Tire corrected a steering vibration issue and it now rides like new. The staff is always friendly and super easy to work with.
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September 2023 by Andrew St Cyr
Good service. Good customer service. Came here for my emissions inspection on short notice and they were able to take me and handle everything professionally for a reasonable price (under $80).
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September 2023 by Louis Weidt
Mike was great. I thought I needed a new tire, but they just somehow fixed the old one and told me to come pick it up. This is definitely the only place I’m going for tires from now on.
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September 2023 by Lorgio Jimenez
I was rushing to drop off my kids at daycare for their first day and stupidly hit a curb and heard the pop. After I brought the kids in I put the donut on the car and then searched for a tire replacement place. Luckily I found one right in Westfield and it was already open. I called and the other person on the line was calm polite and answered all my frantic questions. I rolled on it and they were quick and professional. I was able to get my tire replaced and get my car back in the same day to pickup my kids from daycare. These people were life savers today, and they will be for you.
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August 2023 by Michele Berardi
Absolutely thrilled with my experience at American Tire & Auto Care in Westfield, NJ! Their exceptional service and expertise left me extremely satisfied. From the moment I walked in, the staff was friendly and attentive, making me feel valued as a customer. They went above and beyond to explain the details of the services my vehicle needed, ensuring I understood every step of the process. The quality of their work was evident as my car now runs smoothly and efficiently. I couldn't be happier with the outcome and will definitely be returning for all my automotive needs. A definite 5-star review for their professionalism, skill, and outstanding customer service!
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August 2023 by Mara Applebaum
I’ve been to this tire shop several times, and each time it’s a pleasant experience. This time, Mike was at the front desk. He was very pleasant and professional and accommodating.I wasn’t sure if they were gonna be able to fix my tire, but they did and I didn’t have to get a new one.I would highly recommend American tire and specifically the shop.
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August 2023 by Tilaya Bushlow
Brought my Lexus RX350 in for brakes and oil change. First service with this vehicle and as always got great customer service and outstanding work. This place is top notch with reasonable prices. I bring all my vehicles here. Highly recommend American Tire and Auto.
