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August 2024 by Sudhir Navaraj
Always welcoming staff. Knowledgable and quick to action with very less wait time compared to other stores nearby towns.
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August 2024 by Nathan Pedoeem
I ran in right before closing, at around 6:28, was having trouble getting QR code for an Amazon return. The clerks were respectful, patient and helpful and kept the store open a few minutes late. They helped me find the QR code and package one of the packages correctly. Much better than other shipping service store clerks around town. Would definitely recommend. The appreciation just can't be put in words.
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July 2024 by ERICK FALLAS CORDERO
Brandon was really nice and kind
Excellent service
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July 2024 by Layssa Chaves
I love to return stuff at this location, they’re always helpful and nice.
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July 2024 by Monica Evans
What a pleasure it was going to the UPS location on Eagle Rock Ave - great customer service. Such pleasant workers. I will NOT be going to the Livingston or South Orange UPS locations again!!
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May 2024 by barrygeltz
Bad attitude, not helpful, go anywhere but here…
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April 2024 by BklynPimpstress ross
Very nice location with nice workers that get you in and out. Parking is around back so if you have big packages take that into mind
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April 2024 by Kristen Zanders
Pleasant staff and quick service
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March 2024 by Kat N
Jessica is very kind, helpful and patient. When it comes to shipping needs, I wouldn’t hesitate recommending this location.
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February 2024 by Dolores Munzial
Excellent customer service !
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February 2024 by Chris Gibson
Jessica over complicated a very simple transaction. To have to repeat "give me the box" what felt like 50 times is ridiculous. She advised of the policy of no boxing in the store, great, now just hand me the box so I can go to my car and save 3 dollars. Be serious here. UPS is a shipping company not a think tank, I can make decisions on my own and don't need my merchandise held hostage while you get through your skull that I'm perfectly capable of boxing my own items outside of the store and bring it back. Also, you're creating an inconvenience for me and im calling you on it in real time, be a professional and hand me my receipt don't slide it along the counter like some 5 year old because you're embarrassed. Do better be better and stay off the devils lettuce because you clearly can't handle it. Signed - Man who just had to yell at you to go do your job.
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January 2024 by Anaika
Bad customer service they put me on hold for 30 minutes, I didn’t even receive help
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January 2024 by Brian Stellingwerf
Terrible with Amazon returns -- attempted to bring back a perfectly packed box to UPS and they would not accept the packaging since they could not understand why it didn't need an additional box over the box. Slow lines and customer service is terrible.
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January 2024 by Robert Daniel
These guys are the best. Helpful. Efficient, effective, on their game. You are “in and out” as quickly as possible.Because they are so GOOD they’re a magnet and they are well staffed by smart people. Unlike some other UPS places. Kudos to the woman who runs this operation!!
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December 2023 by Dinora Rivera
The politeness, generosity,and always with a smile
