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“I needed a book of stamps since the post office in orange ran out. The clerk looked startled, was pleasant & gave me the commeratives I wanted. She was pleasant & business like!”
“Fun little store with home baked goods, staple items and deli ( they'll make you a sandwich to order.) Deli prices were good, frozen meats were on the high side.”
“I don’t live in Essex Fells but I make sure to use their post office because the women who work there are patient, kind, polite, and professional. You’d never know if they were having a bad day because they welcome you with a warm hello and a smile. You ask a question and they don’t roll their eyes or make you feel like an idiot, unlike the people who work the counter at Caldwell and West Caldwell post offices. Recently I had the misfortune of having to go to the Caldwell post office. I was quickly reminded why I avoid that location. Keep up the good work EF!”
“Another thumbs up for Ray. I’m lucky to live a few blocks from this post office so I’m in pretty regularly, and I’ve never seen him be anything but pleasant and helpful.”
“Ms Karen is the best postal service worker in whole state of New Jersey!!!! She is polite, professional, efficient! I love her! I wish we had more workers like her in other post offices ?. And trust me I've been to many, they are always so rude, slow and have the worst attitude.”
“Staff were very friendly and helpful! I came in with concerns regarding a package. The staff resolved the issue quickly and within a few hours they delivered the package to my house”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
“Even though it's often busy, the young ladies in the front are always courteous and apologize for the wait/ensure those of us waiting in line that they will be right with us (and they are). They're organized, efficient, and great at what they do...and so the line moves quickly.
They are also patient when customers need help/have questions.
And one of the young ladies up front is VERY funny! She was clever/witty and engaging with customers in a way that made me laugh several times while waiting.”
“Agents & Managers at this post office are the best. Specially KB agent & William Manager. They help me all the time. They were able to tracked me a package consider lost for two weeks.
Great people, I sincerely recommend this Post Office 100 %. As the place to go !”
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
“The older man there today 6/8/23 showed great customer service. He even helped me confirm a zip code for my shipment. I had to leave this review about him because I go to other post offices and everyone looks miserable! But, he was very nice and attentive. Thank you!”
“I have used Garfield Post Office for last 2 years and it is truly the best post office around. The staff is very friendly , quick and professional. The all staff is great but especially thanks for Frederick snd Martha. They are all there professional.Thank you guys for your work.Happy Thanksgiving!Diana Navrocka”
“I love this little post office. The lady there is Very helpful. A lot of these post offices, they don’t help you and they don’t tell you anything. She let me know that flat rate is the cheapest way to go! She helped me save almost 10 dollars mailing my package to my nephew!”
“I can’t imagine what happened to a couple of the customers based on their reviews. My experience is that the Watchung Plaza people & service are just fine. The hours could use some help but that’s all.”
“Nice place. Usually not crowded and staff are always happy to help.Maybe some issues with parking, especially if you need to drop a heavy package inside (it's only a few parking spots in front of the entrance which always occupied even if no people inside).”
“One of the friendliest post offices I’ve been to. The lines aren’t terrible - if there are any - and the staff is helpful. They go over all shipping options and are engaging with my young children who tag along.”
“The Cedar Grove post office is one of the best run ones around. During my most recent visit, the service was prompt, courteous and professional; the clerk (I don't know his name) is very knowledgeable and helpful.”
“I don’t know what the complaints are but, the lady I spoke on the phone was nice and help me get my packages delivered. I know they are bad working people here but, the person I’ve spoken told me not too worry and I will sort it out. She did her job and everything got delivered. Thanks for the generosity and help usps.”
“Staff is very friendly and helpful. Great customer service. Highly recommend
I see some of the negative reviews on here but I've honestly never had any issues.”
“Lobby Hours (6am-6pm) i went today 08/05/24 to pick my mail from one of the boxes at 7:34am and main door was closed. We have 2 business boxes and this is the time i always go pick all our mail. Ohh let me mention that this is the 3rd time is happening.
I dont usually go inside (counters) unless we have a package to mail and their staff are very good.”
“Friendly staff. There's short term parking outside which is convenient. I had to ship a large number of books and between buying postage online through PayPal, dropping off labeled boxes at the post office, it was much easier than I expected.”
“I came in for My son's (who has ASD) New Passport with Photo Services. Both the ladies at the desk were very helpful. They were very patient taking the picture for my Son who has stimming a lot. I even forgot to sign the form and got a call back immediately from them. Went back in and signed it. I had lot of anxiety going in with my son and the whole process just took 5 to 10 minutes.”
“Pretty well known post office.Has everything you need from a front desk, drop off boxes, you name it. Staff are quite slow but USPS’s feel understaffed everywhere.Some post offices don’t have drop off boxes so I come to this location to which has plenty of options to send your packages.Bear in mind, post offices are overclocked during the holidays.”
“I recently moved to NA and my letter carrier is the most pleasant man; even welcomed me to the neighborhood. I've never had an issue at the post office. The cashier (young man) is nice and quick. Whether I use the counter, the drop box inside the store or the mailbox right outside, everything is delivered without issue. The majority of the low rated reviews are made by entitled people living in NA that are older and miserable. I've seen the entitled behavior first hand. NA is a small town with a tiny post office that is doing their best being surrounded by larger and busier towns in the metropolitan area.”
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“As some reviewers have mentioned, there is a serious disparity with the employees at this location. Dave is an exceptional USPS employee. Friendly, knowledgeable, helpful, efficient. He has gone above and beyond for myself and while waiting in line I've witnessed him do it for others. Overall just a very pleasant experience with him, every time.Almost all of the other employees over the last couple years have been rude and dismissive. Asking them for anything outside of physically taking a package is generally met with a bad attitude.4 stars for the location instead of 1 because of Dave.”