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“Tuesday evening 1/23/24 I had the pleasure of stopping at this bank to make a quick deposit. I found the 2 tellers Michael & Toni to be professional, knowledgeable, and courteous. Now I know where my bank is at when I am in the area. This pNC is open til 6pm and that is exactly why I was here. Late hours. I hope the branch manager knows what a great teller crew this Tuesday shift has :)”
“So grateful to have this full service branch still available to me for personal and business use. Aldrich and Minerva are amazing! Their kindness and professionalism is a perfect combination. Everyone at this branch is so pleasant! It’s a much appreciated rarity.”
“I cant speak for anyone else, I have been with them for almost 7 years, ,, Since leaving the Mega Banks and my family has been with them for almost 30 plus years with few few it at all complaints.. Not like I have delt with the Larger Banks,,, The Big 4,,, BOA,,, Wells,, Chase and Citi... Citi I didnt have alot of issues with but them. They're used to be a branch right up the street a few years back then I started to notice they was getting rid of all or most there branches. I didn't feel the need to travel any further so I closed my accounts with Citi. Especially when there was a PNC right up the street and that's where my relationship started with PNC I really glad I did..... There Virtual Wallet Performance Select acct I am speaking of because thats what I have. The acct is flawless works well.... I have seen more alerts with this bank inside the Website than any other Bank..... They have alot and I mean alot of categories for alerts.... Free Cashiers Checks,,, Mobile Wallet,, Finally being able to do Wire transfer within the app... instant issue debit card ? at branchs like TD Bank has.... Past 2 Weeks PNC also partnered up with the Allpoint Network,,, so you can now use 60,000+ atms surcharge fee free without a charge meaning its free Also PNC also gives you 20 extra reimbursement outside of allpoint. 60,000+ Atms free something you wont never find or get with the Big 4,,, only prob if you have there highest tier Checking accounts with 200,000 or private banking which is crazy. I have nothing but good things to say about them.. I am glad I followed my mind and went with them years ago.PNC is definaltely a Main Street Bank.FYI,, as a homeowner alot of Banks have pulled bank from HELOC's But PNC has not,,,and they other the product.Very Pleasant people at this location... Hey Michelle visit her ????????????????Thanks PNCMorton H”
“We have navigated so many milestones in our life with the fine leadership and employees at PNC on McBride Avenue. Victoria and Maria helped us from the early stages of identifying how to consolidate our debt, to canvassing for a home, preparing for the expansion of our family, and traversing hardship and redirects. Their customer care and compassion is exemplary. Everyone I encounter at the branch is capable and empathetic. They truly care. We just welcomed a baby after many years of trying and they made this just as special as every other milestone we travelled together. So thankful to be in the care of this exceptional branch.”
“5-star service! The new branch manager Kimberli helped setup my business banking account, and the entire process was smooth, professional, friendly, and well explained. I have been banking with PNC for over 20 years, and this is one of the finest branches I have been to. Highly recommend, their team is top notch, you will have a fantastic experience. Cheers! -RJE”
“Jennifer was an amazing help to my mom during her situation! I personally didn't think the wait was long, and we were out in an hour with everything all fixed! Definitely coming back whenever we need any other assistance, thank you!”
“Walked in with no appointment and they took me immediately. Gary helped me out with a replacement debit card and I was out the door within 10 minutes.Amazing branch and great employees.”
“I moved to Montclair last August 2021. Prior to this I had a wonderful relationship with Popular Bank on Eastern Pkwy in Bklyn for many years.from the 1st time I went to this bank to do a change of address...etc. I got new checks as well. I have received extreme courtesy..Thanks...Gloria GoodwinG”
“Best PNC Branch. They are helpful and informative. In a time of high stress, I received assistance quickly and was escalated to the Branch Manager to assist with my request. They have great client bedside manner and would recommend completing your transactions at this branch.”
“I had a problem, as I was moving back and forth without any help from anyone, and Caroline one of the bankers solved the problem.. Finally, I am writing to you to express my sincere gratitude for the quick and efficient service provided by Caroline. She ensured a quick response and attentiveness, met our needs professionally and courteously, and we left the bank satisfied.”
“I have found one of the representatives here, Chris, to be extremely helpful. I was just speaking with him, and he could not have been more helpful, answering all of my questions in an above-and-beyond manner, as well as having been very kind and friendly. That kind of customer service goes an extremely long way with me, as I hope it does with everyone else he works with. Well done, it really gave me a fantastic impression of this branch.”
“ONLY bank in Paterson that has a teller machine which you can park your car right next to and get your money. Of course, it's no parking but if you see a cop, just run back to your car and drive away and they won't ticket you. Great bank. Tellers are nice and pretty. The bank account workers in the cubicles are nice too.”
“Ashikome Gamra, the branch manager of this location went above and beyond for the Newark Water Coalition. She squeeze us in last minute to help us set up our account. It took over an hr and a half to get it done. The branch had already closed and Ashikome was still helping us. As an Executive Director of a non profit and former retail manager I understand what customer service means and I am eternally grateful for such patience and dedication to helping the Newark Water Coalition. This is what I believe is the start of a great partnership with our local PNC branch! Anthony Diaz”
“I see the poor reviews here, but my experience with this branch in the last several months has been stellar. Patrick was great and spent a great deal of time with me discussing options for a lease buy-back loan and was responsive to EVERY follow-up email that I addressed to him. And, and I just met with Joel on another issue and he was more than helpful and accommodating.”
“The bank tellers are very professional. However, the atm should be available to customers 24 hours a day. In the event a customer needs to deposit a check or withdraw cash, you will be unable to do so .”
“The best experience ever! Branch Manager Marlon is very nice, professional and efficiency, he helped me a lot even though I didn't make an appointment in advance, thank you very much!”
“I see a lot of bad comments here but my experience every time I come to this office place is very efficient and especially this lady ms.RACHELL who always helps me, very attentive, excellent customer service and very dedicated, thank you”
“Very helpful and nice the people that work at this branch. I came in with my two little boys and they all were friendly to them and helped out quickly. I am glad that this branch is just as nice as the one in Nutley.”
“Lorena Libreros was extremely helpful all my needs she made the whole experience painless. I highly recommend dealing with her if u you looking for any banking questions she is very helpful mad my day”
“It's not the branch I use most, but the location is near many shopping stops I frequent. Spacious, amenable staff, quick drive thru. Ingress and egress onto busy Morris Avenue can be tricky.”
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“I have had a TD Ameritrade account for over 7 years. Today was my first visit at the office. I met with Maurice Simpkins. He was professional yet approachable. He is well-educated in his field. He explained to me how I could benefit both from Schwab's portfolio management and TD Ameritrade's self-management. He was a wealth of knowledge. As we discussed more complex investment strategies he adjusted his language to a level in which I could understand. He answered all my questions and was very generous with his time. I'm very sorry that I had not visited the office 7 years ago. Now I consider Maurice as one of my most valuable assets. I highly recommend the office and Maurice Simpkins.”