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“My experience with Xfinity's customer service started off frustratingly, as I spent 8 hours navigating their online support chat and the 800 number, without much success. However, everything turned around when I met Vladimir, an exceptional specialist at the West Orange location. From the moment he took on my issue, Vladimir showed genuine concern and determination to resolve my problem. Despite the complexities, he stayed with me until everything was sorted out.
Vladimir's dedication and expertise are truly commendable. He single-handedly transformed what was a day of frustration into a positive experience. His commitment to customer satisfaction is exemplary, and it's clear that he deeply cares about his customers' concerns. Xfinity is fortunate to have someone like Vladimir on their team, and I believe he deserves recognition for his outstanding service. In fact, he has all the qualities to lead and inspire others in his role.
Thank you, Vladimir, and the West Orange team, for turning my previously disappointing experience with Xfinity into a success. I'm confident that with employees like Vladimir, great things are in store for this location.”
“After speaking with Tyler it was an easy decision to order my ConnecTen service, the RV park I’m staying at removed their WiFi provider and I had to do something. Upon receiving my browser, simply plugged it in and after about 15 minutes , I’ve had uninterrupted 5G service for work and entertainment! Thank you Tyler!!”
9:30AM - 7:30PM
647 Elizabeth Ave, Elizabeth
Internet Service Providers
“Went to this store and the min I walked in and rosy the worker welcomed me. I needed to buy my son a new for for his 11th birthday tomorrow but low on cash she helped me get a new line and phone in my price range and I so happy . Rosy very nice and sweet and explained everything to me before buefore I bought it she's great .New phone ask for rosy .”
“I had a problem with my phone, Verizon customer service was horrrrrrible (Manny/Trillion/Shian & Justin) were excellent, my problem was so unheard of that it literally took them all to fix my phone, they were patient, helpful, showed concern, worked together and made sure I was a happy customer before I left…….Im never going to any other location and I live approximately 20mins away and there is a location 5mins away from me!”
“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”
“This Verizon Store, located on route 46 in Clifton, New Jersey, has provided me with the best customer experience of any I’ve been to. This week I was having cellular connection issues with a replacement iPhone, and they resolved it quickly with no problem. Today, I made a second visit and purchased some accessories. On both occasions, the representative I worked with, Ty, was very professional, knowledgeable, and courteous. Between that and a very short wait time, I will certainly return to this location if I have any future needs. Much appreciated!”
“Joe is THE MAN! Joe has been helping me and my family navigate our Verizon Wireless journey since he started this store. He always takes his time, is extremely thorough, and explains everything to make sure I know whats going on with my account. I'll never go anywhere else when it comes to getting new phones or adjusting my Verizon account. Highly recommend.”
“I recently had a fantastic experience at the store. Sebastian was incredibly helpful and knowledgeable, guiding me to find the perfect phone for my needs. The service was prompt, and he took the time to address all my questions. Overall, a great place for anyone in search of a new phone. Highly recommend!”
10AM - 8PM
2565 US-22, Union
Internet Service Providers
“Eva was very helpful, I had to T-Mobile prepaid and had paid my bill when I left my house. I realized that my phone service was not working at the gas pump at Costco’s so I’m waiting in line waiting. I call the t-Mobile line 611. A lady told me to reset my settings and then she would call back my data settings. I did it. She never called back so I drove to the closest T-Mobile that I knew of which was right there on 22 I went in there and, Ava helped me even though she said it would be very hard because she couldn’t see the things on my end because I had a prepaid account and they deal mostly with plans. She ended up calling someone and did because I was calling her on my phone and she ended up making it happen. Got my service back on. I appreciate her. She is very very good at her job.”
“My husband and I always come to this store, they help us transfer information to our new phones and they always have better prices than other Boost stores. I recommend it!”
“5-star customer service from Awilda; we entered T-Mobile at the Short Hills location for a new IPhone for my niece, as her battery was draining, and her phone would shut on and off.Awilda was helpful and hands on from the beginning of our interaction until the end. She even checked to see if it was possible to trade my niece's older IPhone in before continuing with our transaction.T-Mobile at the Short Hills mall should be very proud to have customer service representatives like Awilda, and it would be great if someone from the corporate office makes sure that this feedback gets to her.”
“The owner of this Boost store in Bloomfield is always very helpful with our family plan changes and phone upgrades. I have never had an issue there after at least 10 years of service and would highly recommend getting your Boost phones, accessories and service from there. The prices are very fair and the quality is high. Thank you.”
“Shay was amazing. My IPhone again stop working out of know where. She was very kind, and passionate and provide the up most excellent customer services. She saved the day. Thank you Shay!!!!”
“Staff is very courteous and helpful. Even when very busy. Customer service and satisfaction are high priorities here! Special shout out to Cisco! Thanks for all your help and patience!”
“So happy I decided to to make my provider switch through this store. Adam was super helpful! I was in a time crunch to get everything done and Adam made it happen! Excellent service, for sure!”
“Thank you very much for helping me with a good, nice and cheap phone, here they always take good care of me whenever I forget my email password, Kimberly or Ivanna help me”
10AM - 6:30PM
992 Springfield Ave, Irvington
Internet Service Providers
“My wife and I visited this T-Mobile location looking to open an account for our business needs and Q. ROMERO made the mission successful. “Q” is a great Mobile Expert and she handled my wife and I with respect ever step of the process. We choose 2 iPhone 14s with 3 lines and a BYOD with the GoBusiness plan 100GB HS! This location is wheelchair accessible. No public bathrooms. @IAMAJSUPERNOVA”
“Went for an upgrade from my 11 it was an easy process, the vibe feels totally different whole new staff. Really missed that kid Dre or Dray!! He always was so nice and helpful, kept the place rocking!! I recommend here nonetheless better than going to Paterson LOL.. Love LOVE the new 15 PRO!”
“Bryan is your new best friend! never call customer service on the phone they are the worst! but when we went in, bryan took charge and took care of us. highly recommended if you need anything for your cable needs”
“At this store, I had a great time. The best part was talking to Scott and Chris, who are more than just coworkers and act like families. The staff was friendly and helpful. They welcomed me and provided me with all the information I required.”
“Just wanted to post a special thank you to Leah who works in this location. It was such a pleasure working with her. She was so detailed-oriented, answered all of our questions (and we had many of them), and most importantly was friendly and pleasant throughout the whole process. I would highly recommend you visit this location and ask for her - she's the best! If you want someone knowledgeable, patient, and works quickly to resolve your questions/concerns, definitely go with Leah!”
“Just went to T- mobile store to transfer 5 lines and new phones to T- mobile. Both Beatriz and Treyvon were very knowledgeable and patient. It was a great experience”
“Clark is so professional and he will answer all your questions, he started the tablet for pichirilloS accounts to be traced (the car)... I recommend this palce with 5 starts ?. Jessica is a little too amazing for me she moves too ?♀️ fast... I guess that is awesome”
“Was in recently to look into an upgrade. The service was excellent. Mario in particular was very friendly and helpful. Upgraded my IPad, and saved me some bread. Couldn’t ask for more.”
“Came to this store for a new phone and left out with more than i expected not knowing what qualified for until Elizabeth assisted me. She is very helpful, patience, and generous. I’m glad I came to this T-Mobile and Elizabeth was there to help! Appreciate her”
“Sergio is so knowledgeable and friendly. He answered all my questions and seemed very genuine. The staff seem to get along well together. Overall great experience at this location.”
“I was trying to get my soulmate a phone and other places gave us a hard to, it was already hard enough that I was they are physically But this place was great we had an great experience, he got us n helped us and got us, it he took his time , he wasn’t rude of anything, the world needs more ppl like David, we thank you and appreciate u much love ?”
“The customer service I received at this store was excellent Moe in particular was knowledgeable and was able to fix my problem with my phone in a minute I wish all Boost Mobile stores had employees like them”
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“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”