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March 2024 by Nerissa Barnes
Once upon a Porsche, i went to the dealer. My Porsche dealer was great, but who needs Pate and a whopping bill for oil changes, tune-ups, brakes, and maintenance.Derek and company are the bestest and saving me thousands on my Porsche Caynne services and periodic issues. They can service most ? . Generally speaking, Nobody will touch a Porsche!Don't go changing!
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February 2024 by Adam M.
Very friendly and knowledgeable staff. They’re quick to provide quotes and will honor them. They’re also well versed across multiple manufacturers (I would trust them with both imports and domestic cars).
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January 2024 by Nuno Guerreiro Josué
I've been coming to Derrick and his crew for years and they never, ever disappoint. By far the best and most honest shop around.
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January 2024 by Timothy Sullivan
Derrick and his crew are the best. They're thorough, do great work, and their estimates are clear and detailed. Thank you guys
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December 2023 by AirJourdan FPV
Great team. Full integrity!
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November 2023 by Elena M.
Hey there! I just had the most amazing experience at this auto repair shop in New York City, and I couldn't wait to share it with you! So, picture this: a flustered, yet charming girl walks into the shop with a car problem. And guess what? These guys were absolute lifesavers!From the moment I stepped in, I was greeted with a warm smile and a dash of flirtatious banter. They made me feel like the most important person in the room, which, let's be honest, is always a plus. Not only did they listen attentively to my car troubles, but they also explained everything in a way that even I could understand (and trust me, I'm not exactly a car expert).But here's the best part: they fixed my car flawlessly! It was like magic. They knew exactly what they were doing and handled everything with such skill and precision. And the cherry on top? They finished the job ahead of schedule, so I didn't have to wait around for ages.Oh, and did I mention how easy on the eyes the staff was? Let's just say, it was quite the pleasant surprise. So, if you're looking for a top-notch auto repair shop in New York City, I highly recommend giving these guys a visit. Trust me, you won't be disappointed. And who knows, you might even enjoy the charming company while they work their magic on your car. Happy driving!
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October 2023 by Ron T.
The repair shop & Derrick are amazing!!! No hard sells and he & his staff are the most knowlegable They are the best.
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October 2023 by Angelo W.
Derrick and his team offer the best and honest service. My 2018 Subaru had so many but Derrick told me to stop by even though he was booked all week. Told me that the car might still be under warranty with Subaru and helped me save money. I've been going to prospect auto since 2018 and they have always offered the same consistent and honest service. Highly recommend Prospect Auto!
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September 2023 by Dina Goldstein
Excellent service. I had a nail in my tire that was not repairable. They ordered a new tire and replaced my damaged tire within a day. I was very happy with the excellent customer service and how fast everything was done. I highly recommend this shop.
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September 2023 by Michelle Diaz
Came here after the Pep Boys in Union broke something in my car. Prospect auto is honest, reliable, and professional. The only place in NJ I’ll go to for car repairs.
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August 2023 by Lisa Bennett
Derrick and his employees are amazing! Long drive coming up with my 2012 Honda Pilot that needed a ton of work. Derrick not only fit me in to his busy schedule, but he was honest about what needed to be done and very thorough. He also was so great with keeping me updated about the progress of the repair. I will never take my car anywhere else again!
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July 2023 by Dee Cunningham
They took the time to actually find the root of the problem and address it. I am so grateful and excited to have my car fixed!
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July 2023 by Priscilla Vazquez
Excellent shop! I got a flat tire nearby and came here as it was the closest shop and they were able to change tire on a busy day but also noticed my check engine light and informed me that they would be able to fix my car. My check engine light has been on for a few months and I have taken it to other mechanics which I spent money on their "fixes" which my light just came back on. But decided to come back and have them take a look and sure enough they fixed the problem. They took the time to actually find the root of the problem and address it. I am so grateful and excited to have my car fixed!
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June 2023 by Jill Jeszeck
The work is thorough and we have been very happy with the service we have received here. Personable staff, place is very clean, will be back!
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June 2023 by Michelle D.
Came to Prospect Auto after the Pep Boys in Union messed up my car after I spent $2000 on repairs there. Prospect auto is very honest, knowledgeable, trustworthy, and professional. They promptly and accurately fixed the mistakes pep boys made.