-
February 2024 by Saving Faces Org
My name is Tijuana Matthews on a Sunday night. My vehicle broke down on the highway and I have my newborn daughter and my son, which was 1 an 7 years old stuck on a highway for hours, I call auto zone and explain to them my situation and these 2 gentlemen may help me they help me. They came out and install my battery they went over and be young, and that's what I'm talking about customer service. I don't know the 2 gentleman's names that closed up today. But I wanna give a shout out to them. They blessed me and they will forever be a blessed to me in my kids
-
November 2023 by Patsy Valley
Wonderful experience with employees there (and customers). Went to have battery checked and car died in the parking lot. Employees went above and beyond to help me. Was able to drive out with problem solved. Cost was very fair. Ran into several issues along the way and they persisted in helping me thru each one. Could not have been more accommodating. Will be back.
-
November 2023 by Robert Lilly
Angelo helped me fit a new battery for my care and installed it quickly for free. He was super pleasant and the whole experience was stress free. I recommend this location!
-
October 2023 by Shaniece P.
I went today and was greeted and helped by Julio M. Very nice young man. Helped me with my car and replaced the car that needed to be replaced. If you need any help, ask for Julio. :)
-
October 2023 by Josue Delince
Marie B at the counter is one nasty character and doesn't belong in customer service as she's too busy on her cellphone to help people out and to make matters worse decide to ask the gentleman that elected to help me to stop because of a delivery and added that I can figure it out on my own. When I decided to leave because I didn't like how I was being treated she said bye as if Iwas a nuisance.
-
September 2023 by Fanny Hersztain
The most unfriendly people I ever met I went to the store to buy but unfortunately my car broke down by the way I was coming from the mecanic I didn’t expect my car to brake there I went to buy a car chargermy fon was about to dye while I was in the store what II needed is somebody to charge just for a few minutes so I can keep taking to aaa the guy has the same fon like mine and didn’t want to help me horrible I don’t think I will shop there anymore again I stoped there to buy
-
September 2023 by S Smith
Clean, Great customer service, and they have lots of parts in stock.
-
August 2023 by Luis Lojo
I have brought used oil at this place before since I always buy many things from them. Today I was bringing two gallons to recycle and the manager told me that they wont take that amount. When I ask him if he didn’t care that I won’t buy anything from them he just shrugged his shoulders. This is the people who make very hard to support brick and mortar Bussiness. So long Auto Zone…
-
August 2023 by HADI MAKKI
If I can give ZERO Stars I would !! let me start with that I'm a Commercial account holder with AutoZone for the past 5 years, and this is by far the worst experience I've ever had. Employee dropped my engine oil cap in the engine compartment and couldn't get it back then asked me to get a tow truck so I can take my car to a mechanic spot to retrieve the cap! after obviously me refusing this solution they went ahead and made me BUY a new cap to replace the one their employee dropped !!I was like ok let me just buy a cap, they didn't want to run it through my commercial account for god knows what reason. Spoke to commercial manager who was Very unprofessional and rude. I will never visit this location or recommend it to anyone.Take your business some where else and save yourself the trouble.
-
August 2023 by Carol Wilusz
I wasted my time trying to get a battery for my key fob and he told me to go across the street to the locksmith to open it if I knew he wouldn’t fo it I would never went there
-
August 2023 by Ashton Rodriguez
Walked into this establishment in need of some tire patches for my bicycle. Walked around the store for 5 minute when I eventually gave up and turned to the employees. I had a very nice and informative interaction with a fine young man by the name Julio, he immediately directed me towards where I needed to be and shed light on the differences between my various options. Would recommend this place to others!
-
August 2023 by Rob
I kid you not I waited in line 20 minutes just to buy an oil filter just because I had cash only they got to do something about this. They have a debit/credit self checkout but they need one with a cash machine
-
August 2023 by Rob V
I kid you not I waited in line 20 minutes just to buy an oil filter just because I had cash only they got to do something about this. They have a debit/credit self checkout but they need one with a cash machine
-
July 2023 by Ronald Leiva
When the employees want to help they really do try. They usually have basic auto items available. It's frustrating when you go there then find out that it's better to order online. Ample parking in their lot.
-
June 2023 by CaroleD Murray
June 6 2023 I was in Auto zone in Orange. The service was great. Dasiah was so professional and pleasant.
