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November 2024 by v m
No frills super functional storage place with great prices. Maria was super nice to show us the ropes.
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November 2024 by Kevin Estrada
Yadiel Perez gave me a phenomenal experience. Gave me tour of each and every unit and while I didn’t buy one the same day. Nonetheless, I was very surprised on how polite he was.
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October 2024 by David Horvath
BE CAREFUL of this place Moved in, and thought I got a good rate. But the rate increases they hit you with, are unfair and I am almost paying $100.00 more than when I moved in. $750.00 for 4 months for a 5x10x8 is highway robbery Customer Service said they would push it up to corporate, when I called, but they never did. Ended up calling a number in Missouri and spoke to a very lovely woman, but there was little they could do. Some discounts here and there. She did mention rate increases due to damage from people backing into doors or damage due to vandalism..... This is not a reflection on the people that work at the unit. Ask a lot of questions before you sign anything
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October 2024 by Abdulwahead Rasul
It was pretty easy to book a unit on the phone, very pleasant and customer friendly staff on the phone. Every thing was explained on the phone with full information about the storage and the essential policies. Furthermore, the receptionist at the front desk was extremely helpful, polite and friendly. Overall I would rate my experience with StorageMart 5star plus. Very pleased and I recommend it to everyone.
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October 2024 by Lorne Caplan
Stay away! They lure you with a reduced rate, increase the rate after four months for by up to 100%, then charge you $25 a month for insurance even if you have it and claim it is their "Standard Practice". You can send them the insurance but they claim they send you emails which usual go into spam or don't show up at all. Excuses to extract more money and then tell you tough luck essentially. Garbage company with staff that parrots their "standard practice". I moved out after 7 months and. Happy with Storage Post and Cubesmart where they at least are up front about their fees.
Not to mention they close without notifying renters if they are short staffed and you have no entry among other issues.
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October 2024 by Jorge Chaves
Excellent service, very profesional staff.
I am very goas I found a clean and friendly
Storage near me!
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October 2024 by Naila Feijoo
David and the other employees were great and really helped us out when we had an unexpected issue that caused us to have to make a late payment. Would 100% recommend this place.
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September 2024 by Anthony Merida
David gives excellent service
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September 2024 by Genaro Patterson
David the store manager had excellent service.The move in was quick and hassle free
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September 2024 by Eugenia Cifuentes
Excellent service and attention from David. Thank you a thousand and a thousand
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September 2024 by Andrea Denise
One of the best storages in the area! They have the best prices and the facility is for the most part clean and the staff is awesome. I’ll never forget David he was very professional. The only thing I will warn you, they are on a steep hill! between West New York and Edgewater so it’s not very accessible if you don’t have a car. But the service was awesome everyone from front desk to the guy that cleans! Super great staff!
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September 2024 by Will Best
Very pleased with my experience renting in Storage Mart, the team was amazing, helpful, kind and super friendly. The place is clean and new, with easy access. I highly recommend this facility for your storage as they have competitive pricing and space.
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September 2024 by Christine Bennett
This StorageMart location is such a great value. Not only are the prices very reasonable, it is clean, safe (never have to worry about my items) and the staff is beyond helpful. Especially a big shout out to David, Maria, and Yadirl! They always greet me with a smile and are super knowledgeable with the area and helping me make my storage experience five star.
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September 2024 by helene AGATHOS
to whom itt amy concern, fyi the manager at west new york location, is amazing David what a guy so helpful amd the best personality ever, i will never forget the way that man treated me and my family in a time of need, i rate him a five thank you David they should have more like you in these other locations thank you again
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September 2024 by Manny Rodriguez
David was very helpful with all my storage needs, professional, polite and understanding of my questions . I highly recommend this place if your looking for storage in the west new york area.
