-
January 2023 by Juan Carlos
Amazing job. Thanks for the service and discounts. Alejandra made my Christmas!!
-
July 2020 by Gary S.
have been with metro pcs for about 12 years the plan i have when i got the plan i was told i had 4 smart phone lines for 100.00 i got 2 smart phones and because my elderly parents where not very tech savy i got them flip phones they have since past away so i wanted to change one of their phones to a smart phone i was told i would have to change plans and pay more. they courantly have the same plan i was supposed to have for new customers only i understand this is to attract new business but being a customer of 12 or 13 years i thought they would at least allow me to keep the same plan they told me i had they need to know it is cheaper to keep existing customers than get new ones i am seriously considering boost mobile as they are offering 4 lines unlimited for the $100.00 that metro pcs promised me in the first place.
-
June 2020 by yvette guzman
In the process of filing a police report , they blindly robbed me $350. the sales agent when I asked about the promotion lied to me & stated I was not suitable for a $99. promotion instead overcharge me next for a phone.. very peculiar the phone was not displayed she seemed have stored it behind the counter. Then proceeded to quote me one price then lowered it by $25. The corporate office is aware this just happen on 6/14/20. I believe this store has been ripping people off for awhile. Do not walk in here besides they do not deserve your business. THIEVES!
-
February 2020 by Dai V.
The lgstylo 5 is not a good cellphone. I like samsung or others from the store. Its not clear the call when you are talking ..people tell me always they cant hear me.....
-
July 2019 by Barry G.
Update to my review of 2 weeks ago... On the front door of the Metro PCS door is a decal stating that if you are having a problem please call Mr. Alan Lesser at the corporate offices. I called 914/648-6000. It rings and rings and a voice mail announces that this is Alan, I cam the V.P. and general mgr of Metro PCS. Please leave a message and someone from my team will get back to you very shortly. I called this number ever 2 days for two weeks and have never had anyone call me back! I have now filed a small claims law suit in Hudson County................
-
June 2019 by M B.
Just bad customer service, came in to switch a phone, turned out I could not do it cause the phone was used. Thats not the issue. The customer service rep Dennise was just seemed miserable, not helpful at all. I was in some years back and a gentleman helped me, and the service was awesome, thats why I came back. I should be able to give zero stars.
-
June 2018 by Starlyn Tejada (starlyns)
Is an small location. I needed a home and it wasnt available so I decided to get the had to support small businesses.
-
June 2018 by Helene B.
Worst service I ever got , opened account on 7th closed on 11 0f same month would not refund money
-
April 2018 by Daniel Escalona
Buena atencií³n
-
March 2018 by Starlyn Tejada
Is an small location. I needed a home and it wasnt available so I decided to get the had to support small businesses.
-
June 2017 by Cubita20
Please! don't buy from this store. I bought 2 iphones from this store, paid $550 for each. But found out they sold me a refurbish phone, a used one and with no warranty. No compren de esta tienda les venderan mala mercancia. Compre dos iphone y me los vendieron usados y arreglados aparte no tenian garantia.
-
February 2017 by Maydolin Aranguren
Please! don't buy from this store. I bought 2 iphones from this store, paid $550 for each. But found out they sold me a refurbish phone, a used one and with no warranty. No compren de esta tienda les venderan mala mercancia. Compre dos iphone y me los vendieron usados y arreglados aparte no tenian garantia.
-
November 2016 by Julio Herrera
Un excelente trato de parte de las nií±as de esta tienda muy amables y serviciales
-
October 2016 by Carlos Penaflor
No lo recomiendo tan sí³lo al ver que el mismo personal son las mismas personas que le dan 5 estrellas verdad chicas,Katya y Gabriela...
