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June 2024 by Pedro La vega
I passed this store twice this weekend and the smell is disgusting* how can they have a place open like that* it smells very bad twice to try to pay and the mayor comes back to me and says something
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April 2024 by Luis Coronado
I had an exceptional experience in this telephone company store thanks to the incredible attention of the employee, a wonderful woman.
From the moment I walked in, I was greeted with a warm smile and professional attitude. He was very patient in explaining all the options available and answered all my questions with clarity and knowledge. Their personalized attention made the entire process easy and stress-free. I would definitely recommend this store to anyone looking for excellent customer service and expert phone advice!"
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September 2023 by eduin jose calderon perez
I sent my son to this store and a lady helped him and what she did was charge him for extra things that he didn't need, I don't recommend this store, don't visit it. It seems to me a lack of respect and honesty. He offered him phones, tablets, he made my son buy a new SIM card when the one he had was brand new, I had bought it myself in that store 1 month ago. In this store they take advantage of the innocence of children or people who do not have knowledge to get money from them. I don't recommend this store, worker (women) she takes advantage of people's ignorance to charge them extra money, this is what he did with my son.
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April 2023 by Robert Santidad
(Translated by Google) Good customer service..A nice attention(Original)Buen servicio al cliente..Una agradable atención
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April 2021 by Chris O
Amazing customer service. Very helpful and very friendly.
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April 2021 by Terry Pixelated
Amazing customer service. Very helpful and very friendly.
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July 2020 by Gary S.
have been with metro pcs for about 12 years the plan i have when i got the plan i was told i had 4 smart phone lines for 100.00 i got 2 smart phones and because my elderly parents where not very tech savy i got them flip phones they have since past away so i wanted to change one of their phones to a smart phone i was told i would have to change plans and pay more. they courantly have the same plan i was supposed to have for new customers only i understand this is to attract new business but being a customer of 12 or 13 years i thought they would at least allow me to keep the same plan they told me i had they need to know it is cheaper to keep existing customers than get new ones i am seriously considering boost mobile as they are offering 4 lines unlimited for the $100.00 that metro pcs promised me in the first place.
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February 2020 by Dai V.
The lgstylo 5 is not a good cellphone. I like samsung or others from the store. Its not clear the call when you are talking ..people tell me always they cant hear me.....
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January 2020 by Lylybell Salmeron
The young man who works there was very helpful.
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December 2019 by Moises Estrella
Thank you for the great services chris and viannelly this guys are amazing they gave me good promo i bought 2 phones and for me and one for my mother and we both very happy !! Thank you guys
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November 2019 by Fernanda Samayor
(Translated by Google) Excellent service, the young people who work there are very friendly, thanks to Vianney for their attention ....
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July 2019 by Barry G.
Update to my review of 2 weeks ago... On the front door of the Metro PCS door is a decal stating that if you are having a problem please call Mr. Alan Lesser at the corporate offices. I called 914/648-6000. It rings and rings and a voice mail announces that this is Alan, I cam the V.P. and general mgr of Metro PCS. Please leave a message and someone from my team will get back to you very shortly. I called this number ever 2 days for two weeks and have never had anyone call me back! I have now filed a small claims law suit in Hudson County................
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June 2019 by M B.
Just bad customer service, came in to switch a phone, turned out I could not do it cause the phone was used. Thats not the issue. The customer service rep Dennise was just seemed miserable, not helpful at all. I was in some years back and a gentleman helped me, and the service was awesome, thats why I came back. I should be able to give zero stars.
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June 2019 by Atlas G
how can you work here and not answer the phone or speak english, called 3 times and they wouldnt pick up cause no one there speaks english pathetic.
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February 2019 by frank garcia
how can you work here and not answer the phone or speak english, called 3 times and they wouldnt pick up cause no one there speaks english pathetic.
