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“Nine times out of ten, I use the ATMs. Once in a great long while, I need to go inside and meet with a teller to process my transaction. The lobby is always clean, and the garbage container is tall and conveniently located next to the recycling container. All the staff members with whom I have interacted are professional, helpful and friendly. I enjoy having options being a Chase Bank customer.”
8:30AM - 6PM
6137 Bergenline Ave, West New York
Banks
“I want to thank Luciano for being so helpful. In another TD bank that I went they weren’t able to give me a new card and waited a month for the new card to arrive by mail and it never did. But went to this Td bank and Luciano was very nice and gave it to me in 5 minutes! Thanks again”
9AM - 6PM
150 60th St, West New York
Banks
“We visited this Saturday and Martin treated us so nicely. He was the friendliest person ever. Very thorough and explained with every detail all account benefits. It nice to see bank staff greet customers by name while we waited to see Martin.
Very cool neighborhood bank.”
“Kind bankers, fast process, short line and great background music! One of the best experiences at a bank :) highly recommend it! I don't get why the other reviews are so low!”
Open 24 hours
6050 Bergenline Ave, West New York
Banks
“I was recently robbed, and the robbers took my iphone and had access to my iphone. They were able to access my bank accounts and tried to drain my bank accounts . I physically went to capitol one ( west new York branch ) and met with the fraud specialist HECTOR. HECTOR is a blessing ! He is an absolute expert, very patient and helped guide me through the claims and helped me get all my money back. He even waited with me after the bank closed to ensure that the claims were good ( bank closed at 5 and I had to get there kind of late due to work ) , and provided amazing customer service. I highly recommend for anyone that is dealing with a fraud problem to go and see Hector ! This world needs heros like Hector ! He makes his clients feel comfortable, calm , and ensures confidence that he can help solve any problems / issues / fraud . Go to Hector if you run into any problems he is the best !”
9AM - 5PM
6050 Bergenline Ave, West New York
Banks
“Gloria and Giselle Rodriguez were amazing, after we visited many BA locations and get a negative answer in regards a car loan, those ladies found the way from negative to an opportunity to get loan for my mom's car, Gloria was really helpful, Patient and Efficient. Defanely she knows how to provide a great Customer Services.”
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“The best customer service experience you will ever have inside a financial institution.The best work team is held at this branch.Thank you for all the help throughout all these past 10 or more years.”