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October 2024 by Maureen Saggio
Dr. Louer & Team @ GWL Aimal Hospital haved cared for my 5 dogs for years. You will not find better care for your pets.... Absolutely the Best. !!!
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August 2024 by Tony Poskitt
I'm in the process of switching vets, and so far, they seem great.
My 2nd time there, 1st with this dog.
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August 2024 by Caroline Kurylo
Dr. Streng is extremely knowledgeable and patient with dogs. Both my pups love seeing her, never know when they get shots and always get treated like they were her own. All the staff is really great and you can tell they love animals.
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July 2024 by Debra DeOteris
My senior dog was sneezing mucus from his nostril. My regular vet at Greenwood Lake Veterinary Hospital was not available, so I made an appointment with a new vet in his practice.
The new vet immediately focused on his teeth, which had some calculus, and pushed hard for a FULL MOUTH dental removal. She did not seem as focused on the primary reason I brought him to the vet. She really pushed the expensive dental work and spent a lot of time talking about it. When I commented that dental care was so expensive for owners and that people would do it more often if it was more affordable.... She commented that “she had veterinarian school student loans to pay". (PS... I also have student loans but I don’t expect other people to pay them for me!).
Not only that, she said the dog would need a full senior bloodwork panel in order to do the dental cleaning, which I agreed to do at over a cost of $214 just for the test. She said the bloodwork included a heartworm test. But when I got my records from GLVAH, there was no heartworm or urine tests performed yet they charged me for tests that were not done! And despite my repeated requests, via phone, email and a visit to the office, she did not give me the full cost estimate for the full mouth dental removal that she was recommending.
I called Dr. Louer about the visit with his new vet, and I questioned if the student loan comment was the real reason she was pushing the full mouth dental removal. He laughed at what I reported his vet said, I told him I did not think it was funny. Subsequently we decided it was time to part ways. He refunded part of the bloodwork fees for the work that was not done after I brought it to his attention, and I took my dog to a different Veterinarian hospital and the dog had the cleaning. He only lost 4 little front teeth and 1 rear tooth and he did NOT need the full mouth extraction that was being so heavily pushed by GLVAH. The new vet is also treating my dog for the nose issue.
My advice-- go elsewhere! Besides being very expensive in comparison, check their fees and check the pet's records to make sure that what you purchased at GL animal hospital was actually done.
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July 2024 by Michael Green
Great care for my dog and great staff.
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May 2024 by Karen Faller
GWLAH has been a godsend. My girl Daphne came to me late in her life, as an 8yo rescue. She was unspayed and therefore already prone to mammory tumors. The vets and vet techs took amazing care with her spay, and with all her subsequent surgeries. On our last 2 days together, they treated us both with such compassion and kindness. I couldn’t have asked for better for her in her final moments. They were so respectful of her fear and anxiety and of my devestation. I will never forget their compassion and commitment to us both, from the front desk staff to the vet - class acts all the way.
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May 2024 by Mason Birkhoff
If you are in the West Milford area and god for bid anything ever happens to your puppy never make the mistake like my father and I did with going here. They treated us extremely poorly and during an emergency gave us no emotion and 0 love to our dog. Such a shame that you work at animal hospital and don’t have love for animals.
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May 2024 by Mike Bonadies
Very attentive and caring staff
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April 2024 by Margarita D.
My daughter went to this hospital because her 6 week old pug was wheezing. They said that he may have pneumonia and they needed to take x-rays to confirm. My daughter trusting this establishment agreed. When they got the x-rays, they said that the dog was too small and they couldn't see his lungs, therefore unable to determine if he had pneumonia. She was charged $255 dollars for nothing. If they are so experienced then why suggest x-rays? Dishonesty is not a good thing and what I am asking is for the $255 back. You also charged $156 Emergency room exam. I guess you can keep that since you did see the puppy. You should be honest and upfront with all the information and never mislead people who are truly concerned about their puppy. People be careful, they want your money.
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March 2024 by Debra McNally
I’ve been bringing my pets to GWLAH for years. From the 1st appointments to their last, they have been accommodating, compassionate, and knowledgeable. I really appreciate all you do.
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March 2024 by Terry T
This hospital is fantastic. The staff are wonderful, loving, caring and knowledgeable. I wouldn't go anywhere else.
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March 2024 by Terry Gunn videos
Amazing facility I took both of my big dogs there to get there shots and check ups and the staff and doctor couldnt be accommodating and more helpful with everything from making sure of the access to get in around the other animals to making my dogs feel comfortable, very pleasant experience my wait time was around 20 min to get my dogs in to see the doctor and he did both my dogs in about 10 mins-and my dogs are big one is 72 pounds the other is 83 pounds.great place I highly recommend Greenwood lake animal shelter-and ps the bill doesn't break the bank very reasonable
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February 2024 by Kim Phillips
Very caring and thorough. So glad to have them close by!
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January 2024 by Richard Bednarz
Very compassionate and professional staff. Sadly my cat Margo needed to cross the Rainbow Bridge and your team made that happen painlessly. She is now in a better place free of pain, Thank you once again. Rich Bednarz
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January 2024 by Karina Prashad
This review is based on my 2 visits. 12/21/23 and 1/5/2412/21-Phil is so knowledgeable and friendly, he made Vader feel comfortable and treated him like he was his own. Dr. Fiedorczyk is very kind and compassionate towards her patients, she explains everything in detail and even taught me some tricks to use on Vader while giving him medication. She takes the time and the care shows.1/5-tech Beth was excellent, she remained patient even though Vader was a terror to do bloodwork and nail trim.The girls at the reception are always friendly and always answer any questions when I am there or I call. Samantha and Susan are great and always provide me with what I need.We feel very lucky to have found a facility that truly cares for their patients.
