FACTORY AUTO BODY
Auto PartsHours:
1894 NJ-23, West Milford NJ 07480 Hours
About FACTORY AUTO BODY
Factory Auto Body is an auto repair and towing business known for exceptional and caring service, especially following accidents. The owner is consistently described as kind, caring, supportive, and honest. He provides awesome, exceptional service and genuinely cares about both his customers and their vehicles. Multiple reviews highlight how he offers helpful advice and insightful guidance during stressful situations, ensuring customers know what to expect. He is patient and helpful with insurance matters, even advocating directly with companies to ensure customers are treated fairly and not given lowball offers. The service is noted for going the extra mile, with the owner being extremely supportive throughout the entire process. Customers feel assured, comfortable, and report that he has their safety in mind. Many state they will only use his shop and towing service, giving him their highest recommendation.
Most Recent Reviews
February 2024
Hi Brian. This is Patti Thanks so much for your advice on this. These situations can be so stressful and it is comforting when you are dealing with someone who is there for you and so helpful. You are a good person.
December 2023
After a bad accident Brian had my families safety in mind throughout the process. Thanks for the advice, I knew what to expect during a stressful time.
September 2023
Brian, the owner, was extremely supportive and insightful throughout the process. An unfortunate way to meet, but Brian’s service was exceptional.Anyone lucky enough to deal with Brian after an accident, should feel assured.
More Comments(20)
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