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April 2024 by Samantha Hester
There needs to be more people on safe. I've been here plenty of times in the morning and only two people working? That's insane. You need more staff!
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April 2024 by Sarah Gillham
This is the closest dunkin for my drive to work but now I go all the way to kinnelon because of how bad this location is. The food is always cold. The drinks are never right. The last straw was when I ordered a large coffee with 1 cream and I got a cup of what tasted and looked like waterey milk with sugar in it. It didnt even remotely resemble coffee or taste like coffee at all.
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February 2024 by Bobby Sledd
Slow service but always cheerful. It's Dunkin!
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February 2024 by Derek Pinto
25 minutes in the drive thru this morning.Please define fast food.
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December 2023 by Bobby VanPeenen
One of the fastest Dunkin’s out
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December 2023 by Carla Rebelo
Me and my family stopped at this Dunkin Donuts for breakfast, kids ordered bacon egg and cheese wraps and sausage egg and cheese on a croissant. There was no eggs, I ordered a Bagel Twist warm, by the time I got to the window to pick it up I asked the girl for napkins, she looked at me with an attitude and like I was from another planet. Took off to realize that the cheese was taken out of the wrapper and put on the wraps, not melted or warmed. The Bagel Twist was frozen, and no sugar on the coffee, and the coffee tasted burnt. Worst service ever. Do not go!
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December 2023 by G Webster
Workers don't care, took 10 min. to get a cappuccino with no line.
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October 2023 by Madelin Velasquez
Ordered a hot latte with skim milk. When I tried my latte the milk was expired ?? I was on my way to work so I couldn’t make a u turn to go back. Y’all should really be careful what you serve customers because you can really get someone sick. Never coming here again gross
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October 2023 by Marlene Sabio
I went thru the drive thru. Service was so slow, and I received the wrong items. ? I'm not going back.
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August 2023 by Josh Reader
Place is dirty, never have large cups, order at drive thru, they don’t start making your order til you get to the drive up window, why have a microphone and not utilize it, whoever orders product in house, doesn’t know how to complete the task!!! Iced coffee constantly
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June 2023 by Jay B
Where is Dunkin' donuts ever I went there it took forever first of all second of all I order snack and bacon like I order from Dunkin' Donuts is all over the place from the end of Long Island to the end of Jersey to the end of Pennsylvania to the end of New York this is the one and only Dunkin' Donuts that told me they're not allowed to heat the snack and bacon unbelievable I get it from every other place every day sometimes two three times a day and I always tell them to burn it and they do never ever that I ever hear that they said that corporate said they're not allowed to heat the snack and bacon never heard that before so I will no longer be going to this Dunkin' Donuts I used to go there twice a day now I will not go there no more I do not recommend this Dunkin' Donuts
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May 2023 by Jamie B.
Okay let me start off by saying it's Dunkin' Donuts is extremely slow through the drive-thru I used to go there at least two times a day until the day they told me I ordered my snack and bacon now keep in mind I get snack and bacon from a Dunkin' Donuts from the end of Long Island all through New York to the end of Pennsylvania all through Jersey okay because I live in New York Long Island and Pennsylvania and I went there asked for my snack and bacon burnt like I always do from every other Dunkin' donuts and they are the only Dunkin' Donuts that would tell me we can't heat it up it's against corporate policy I asked that at least 10 Dunkin Donuts after that and they said that's b******* so I highly do not recommend this Dunkin' Donuts they're just lazy
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May 2023 by Kate Panitz
One of the most consistent Dunkin locations in both drink and food preparation I’ve found. I’ve never had a bad customer service experience and I’ve been going multiple times per week for a year 1/2 now.staff is always super helpful and nice. they never give me any issues with modifications or special requests. they always get my food and drink out super fast even through rush-hour in the drive-thru. I have nothing but good things to say.
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May 2023 by Leslie Ann Kropa
Normally have no issues here. Staff is friendly. Place is clean. Service is quick. Great for my morning commute. But several times the staff had handed me the wrong order (I usually other from the app). I've wasted money and points. By the time I realize, I'm too far down 23 to bother making several u-turns to get it fixed. Please just look in the bag before handing off anything. I can't tell what's wrapped in there to know if it's right.
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April 2023 by Dante Mansfield
I used to be a regular at this location becuase of how friendly the staff has been. But recently the attitude of the younger employees has been cold and rude, especially the female employees. Also, no matter how far in advance I place my mobile order it never seems to be ready when I arrive. It seems only the two male shift leaders are on top of their orders and forming positive interactions with the customers. I’ll be taking my business to another location from now onThe negative attitude of the younger employees has not been improving and is make the environment of the restaurant uncomfortable and unwelcoming
