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November 2024 by JOSEPH MASICA
For a change the technician knowledgeable and made the repair
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October 2024 by Shellean Foglia
Technician didn’t show up until over an hour after my appointment. I missed 5 hours of work waiting for him to show up
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August 2024 by Patricia Boyce
Arrived had issue resolved in less than ten minutes. Very pleasant experience.
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June 2024 by Shelly Chera
I had a wonderful experience with the Sears technician. John was punctual and really spent time troubleshooting my HVAC issue… he took his time and found the problem.
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June 2024 by Ella Brewer
A very knowledgeable tech who worked on my Craftsman riding mower. After getting the mower to work, he tested it to make sure everything ran well and that's I look for in a professional. Thanks, David.
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June 2024 by Robert Clark
Dryer was repaired at 11am on Friday, June 21. On the second load of clothes drying, the same issue occurred. It is still broken.
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June 2024 by Thomas Johnson
Arrived early, fixed ice maker problem, then ordered part for another minor problem that we had not reported. Very satisfied
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April 2024 by Mervin Dayan
The best tech ever!
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March 2024 by Cathy Scalzo
Jim is absolutely amazing! I have had the same problem from the time I purchased my refrigerator in 2019! Multiple technicians have attempted to correct the problem. Jim was the only one to notice a missing tube inside the refrigerator door. if you could request a specific technician, I would only request Jim in the future! He’s quick, thorough, skilled and personable! Jim deserves more than five stars!
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January 2024 by Elias Wirba
Courteous technician who did a thorough job of diagnosing and remediating any issues with my snowblower.
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January 2024 by Phyllis Curreri
Jim was friendly and gave good advice concerning my refrigerator. An asset to Sears appliance
Repair.
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December 2023 by V & S AUTO BROKERS LLC
He really didn’t do anything except take the temperature of the inside of the refrigerator.
Than said it needs a circuit board it will take 3-4 was to come in and it’s $852.00
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November 2023 by Kathleen Sheerin
Quick and professional!
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November 2023 by M Ayers
Prompt and courteous.
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December 2020 by Julia M.
Do not use this company. Their customer service and overall communication is non-existent. They charged my card without sending me a receipt, and when I called to ask for one, they were going through "system upgrades" and asked me to call back. I also called to cancel my service and receive a refund because of the lack of communication. My service was not cancelled and my refund never came. They just try to pass you onto the next phone number until you give up trying.