8AM - 5PM
466 Crown Point Rd, Thorofare“Bukenas Automotive would be my new auto shop if we lived here! In July 2024 my family was traveling with our fifth wheel camper from out of town. My F-250 Super Duty started screaming like a dump truck as we pulled into town to stay at the local KOA and lost a lot of towing power. It was Thursday and I had to scramble to find a reputable auto shop that could help me in a tight pinch. Traveling with my wife and our 3 young kids, pulling our camper, and a tow vehicle with problems is a recipe for stress! Based on other Google reviews, I decided to try Bukenas Auto. I showed up before 8 AM on Friday morning and explained my situation. They were very professional and friendly and even though they were loaded with lots of work to get done they said they would do their best to get me in. I left my truck and took an uber back to the campground. By early Friday afternoon, they had determined that my clutch fan needed to be replaced. Unfortunately, they couldn’t get the part that afternoon as it needed to come from the dealer. The fix itself would take multiple hours. They arranged to get the part first thing Monday morning and got me all fixed up! Knowing that we were without a vehicle and were trying to do sightseeing in Philadelphia, they returned my truck to me for the weekend and told me to take it easy. The shop manager, Jason, left me his cell phone number and told me to call him if the truck fully broke down on the road. Above and beyond service! On Monday I had the truck back to them in the morning and we were back on the road towing that evening!
Throughout the entire process, every staff member I worked with was professional and showed a level of care for my situation. Don’t be discouraged by all of the fleet vehicles in the lot! They said they still take local residential customers, but for me - the fact that they work on larger vehicles was ideal. They were very familiar with my F-250 and the various problems that can occur. I can confidently say that if my family lived here we would be using Bukenas Automotive as our regular mechanic!”
“update to my 12/16 review. I WAS WRONG, I was the dummy, and their deal was fair. We think we know their business, we think we know what our stuff is worth, and we dont trust car dealerships. I say give this family business a try . Zak followed up on my review, called and asked us to come in and talk, wanted to know the problem and explained everything openly and clearly. He actually showed me what I wanted, and I was lookin at the wrong packages for the truck I wanted and would not have been happy if I bought it MY way. We were treated as friends, and actually bought a beautiful truck. I already recommended them to another family member, and they are now my truck guy. They accepted my apology, but now it is public”
“I've been using their service for over 30 years. They perform accurate work, that is meticulously completed in a timely manner. They even warranty their work.I highly recommend them next time you have an auto repair need.”