-
June 2024 by David Massoni
When I saw the.3.0 i was shocked it was so high. This bank really went downhill. It takes forever to get anything done here.
-
December 2022 by Jessie 1016
Your drive through was closed when it should not be. Two if your employees were arguing with each other in front of customers!
-
September 2022 by john kim
This is a very good Santander branch. The employees there are all very knowledgeable and professional. Opening up an account there was nice and easy. Pretty happy to be banking w/ them.
-
September 2020 by Jo-Ann Wolsky
This bank is closed to the public as of approx 2:30 pm on 09/14/2020. A young lady was just putting a closed sign on the door when I arrived. She told me I could go to either Parsippany or Cedar Grove Branch.. I asked if they were opening tomorrow (09/15/2O29) she seemed unsure. Also told me she could not discuss the situation with customers. I called this morning (09/15/2020) around 9:30 am and did not get an answer.Will it re open? I Their web page has not been updated ... Annoying as well as puzzling.
-
July 2019 by David Guzman Team Francesco at Christies Int. RE (NJ Realtor)
Horrible customer service!!! I walked in to cash a check from one of their account holders and was brushed off by the lady manager who wears a turban with an Arabic name. Would not even try to help me with my issue regarding one of their customers who obviously provided a bad check. I don’t understand how she can be a manager. She was training a new employee and his face was just red! Great example!!! Sadly I could not even get her name but I Will never come back to this branch or ever consider using Santander bank for any reason. Way to provide customer service!!!!!
-
June 2019 by Agnes Berki
This branch is excellent. The tellers are friendly and professional. It is a joy to do business with them.
-
January 2019 by Nick Severyn
Slowest bank experience ever.
-
December 2018 by David Guzman
Horrible customer service!!! I walked in to cash a check from one of their account holders and was brushed off by the lady manager who wears a turban with an Arabic name. Would not even try to help me with my issue regarding one of their customers who obviously provided a bad check. I don't understand how she can be a manager. She was training a new employee and his face was just red! Great example!!! Sadly I could not even get her name but I Will never come back to this branch or ever consider using Santander bank for any reason. Way to provide customer service!!!!!
-
December 2018 by Gerald Morrison
This bank is the worst. Went there to open a checking account sat there for 30 minutes while Fran took phone calls for what I assumed was her grandchild do to her advanced age. The other woman was eating a cheeseburger as I sat there waiting for 30 minutes no other customers in the bank. Save your time bank somewhere else zero stars
-
October 2018 by James Reinhardt
This location is ok.
-
October 2018 by Michael Greenwald
I'm shocked that anyone could give this branch anything less than 5 stars. Their diligence and customer-centric focus is evident in every area, from the opening greeting to the personalized service. I go there almost every week with complex and high-maintenance requirements and they nail it every time, with a smile. Banking doesn't get any better than this.
-
October 2018 by christa horan
Do your banking elsewhere - there is a certain lack of competence at this branch. I received very poor service with regards to an issue with my account. The situation went on far too long with far too little in the way of follow through at their end. I am very dissatisfied and have moved my accounts elsewhere. Really, avoid it. You can do far better and you will not experience the aggravation that I experienced.
-
October 2018 by Kory Gunnz
Went in to cash my check like at do at all other santander banks. Francesca the woman at the counter took my drivers license and goverment issued id a S.W.A.C card. This mind you is the ids i use at every other location just fine. She couldnt seem to fogure it out gave me a very hard time about and kept saying since im not a card holder of Santander that this is why i cant cash my check. The chheck is a santander company check i am a union member and our company uses santander for thier banking. After her manager finally steps in the approve it the they had to sign off and make copies of my information holding up several other customers. If you have other options for santander go there do not stop here cause its a waste of time and personal dignity.
-
August 2016 by Gene P
Even though I have no account with them, they were more than willing to help me.
-
May 2016 by Steven Strauss
Nice staff
