Don't go to citizens Bank to cash their own check they will not honor it they will give you a $7 fee
March 2024
Atm wasn't working, went into lobby bc I needed cash quickly. Manager extremely rude, didn't apologize. 1 teller working and he's helping him. Terrible, awful experience. I worked in banking for 10 years. Work on your customer service skills please. A bank like this doesn't deserve my thousands I keep there.
April 2023
The new Caldwell manager is terrible. Worst customer service ever. I have been banking with Investors now Citizens for over 15 years. I couldn't access my account after they transitioned and the manager told me to call customer service instead of fixing the problem himself. Luckily another branch manager was able to help.
