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February 2024 by CookieMonster M.
the workers kicked me out for coming in the store when I was just looking at the stuff. The store is good but a lot of the workers are rude and will complain about you if they do not like you.
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July 2022 by Margot C.
The absolute worst pharmacy. Generally, all CVS are pretty awful. CVS used to be a nice store years ago. But my most recent experience at this one takes the cake. I saw a RAT run across one of the aisles. I never considered that rats could be living at CVS, but I imagine this one isn't alone there.
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July 2021 by Carmen T.
While picking up prescription I wanted to purchase an over the counter item and use a 40%coupon as well as a 44 cents rewards certificate. For some reason the 40% wasn't attaching and a manager was called. While I waited, which ended up being over 30 min, a cashier named Joseph yelled out in front of customers " This is for 44 cents?!" And proceeded to make a face. The issue was with the 40% coupon. I felt publically shamed. Once the issue was resolved, which only needed a re-ringing of items by the way, I calmly approached Joseph and said that whether a customer had a 44 cent or 44 dollar coupon is no reason to shame a customer. He became angry and began to yell at me that he bent over backwards to help me by calling a manager. Unfortunately Joseph is a very angry man that I know has nothing to do with me personally, but as a cancer patient that visits cvs twice a week. I will not be stepping foot in this establishment ever again I'm sad to say. I will be transferring all of my family's prescriptions which is a significant amount. All he had to do was say I'm sorry, it wasn't my intention to make you feel badly. The female pharmacist did apologize, but she has always been professional to me and didn't need to. I have to wonder what is going on in this man's life to be so angry. Sad.
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July 2021 by Hunnie j.
If I could leave zero stars, I would. The pharmacist refused to prescribe a paper prescription because he did not agree with the number of refills on the prescription. Since when is the pharmacist a physician? This resulted in an inordinate amount of wasted time and phone calls between the physician and pharmacist about how the original prescription was in fact valid, *as prescribed by a doctor with an M.D.*! Absolutely outrageous and ridiculous - what horrible service. Never coming here again.
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March 2020 by David K.
In the face of overwhelming craziness these folks are rockstars. The pharmacy (although slow sometimes) has always gone above and beyond, have always been helpful and polite. Even though we have moved we still use this cvs.
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March 2020 by carlos noble
Does not give 10 dollars
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January 2020 by Dan M.
The pharmacy here is horrible. They don't tell you when prescriptions are ready for pickup, and if they do, there's a good chance that the information they gave you is wrong. On multiple occasions, I have had to call to check on a prescription and been told it would be ready within an hour or so, but then later was told it would take several more days. My last prescription took almost three weeks to get filled, at which point I didn't need the prescription anymore. They have also screwed up and tried to get me to pay for a prescription out of pocket without my insurance covering its portion of the bill. When I've tried to complain, they either blame my doctor, the insurance company, or their computer system, but they don't do anything to fix the problems.
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June 2019 by Isabel T.
It's always a pleasure to go to my local CVS. Seeing the same Caldwell mothers buying shampoo, grandmas picking up their prescriptions and of course the middle schoolers who come everyday around 3:00 to get their afternoon snack and f*** around. This location offers a great variety of candies, drug store makeup brands and plenty of contraceptives. My one complaint about this location is their false advertisement of "1 hour photo." Instead of one hour photo it turns into 24 hour photo. As one who likes to print pictures and have that special Kodak moment it would be great if pictures would be printed in a timely manner they tell us. However this is just one small part of the store that I. D.o.n.t like. Other than that it's always a joy to go into CVS with the comfort of knowing that I can pop in anytime as it is 24 hours.
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January 2019 by Karen R.
This is a uniquely friendly pharmacy. The customer service is excellent and I absolutely refer others here because they are so friendly. I know that 99% of what frustrates customers at the pharmacy has nothing to do with the pharmacy itself and, despite being faced daily with anger and frustration when they are solely the messenger - it's a very busy pharmacy- they maintain this good cheer that is remarkable. I will continue to be a customer there and to refer others.
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November 2018 by Kristine K.
Always a long line at the pharmacy--doesn't matter what time of day. No matter how many times I ask for my scripts to be filled together or somewhat close together, they never are causing me several trips each month. Today I was driven to write this review because I haven't been able to pick up the two most important scripts for the past several days. The pharmacist insisted I needed to call my doctor despite having an appointment set for this upcoming weekend. Finally, after reaching my doctor, having him contact the pharmacy, I find out my script was on file the entire time. So, I've been dizzy, struggling to perform at my new job for nothing. And now I'm off to CVS for the third time this week to wait in their ridiculous line again for scripts I should have had when I was last there. Hard to not be annoyed at this point and this is not the first time.
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November 2018 by Michelle D.
Worse experience at the pharmacy today. I went to pick up my sons new medication from the pharmacy and the pharmacy technician Ashley was so rude. She was texting on her phone as she was trying to take care of me. I had to ask "her are you gonna ask me if I have a question for the pharmacist". I was told to go to the consultation area. I couldnt believe it. I did speak to Anthony the pharmacist in charge and the manager. Shocked as this is a new medication for my son. Also the fact that she is on her phone texting when people are coming in there to pick up medication for themselves or their friends or family and there was now empathy, just a phone n texting away...
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November 2017 by R M.
The pharmacy staff is extremely nice, quick and super helpful. I recommend this location.
