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September 2023 by Linda N.
Horrible deli. Waited over 30 minutes to be waited on. Slower than molasses and not enough staff in deli. Look around some staff just keeps their head down. Get this fixed!!!!
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April 2023 by Darlene D.
I have been between jobs since Covid and got a job at SR. This SR of Berlin has been our Family store. I thought it would be a great place to work at. I thought I was getting along with the Staff. Everyone that knows me would say I am a nice person. I made my 1st mistake and that was asking "Karen" for her phone number. Next thing I find out that I am being fired because Kaaaaren felt uncomfortable around me. So, if I was a customer she wouldn't wait on me because I would make her feel uncomfortable. We won't be shopping there any more. I wonder how many more staff members or even management feel the same way.
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October 2022 by Derek D.
When your inventory of strawberries has a layer of mold on them it's safe to say it's time to throw them away
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October 2022 by Harriett T.
If you're looking to rub elbows with the dregs of humanity and contract Covid-by all means shop here! Store is depressing--clientele are even more depressing--not one good thing about the place.
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October 2022 by Tara N.
This is a very nice store. Lots of choices and fresh fruits and veggies. The ONLY reason I am not giving it 5 stars is because of the Deli. It doesn't matter what day or time of day you go, be prepared to wait........a long time. most of the time there only 2 people and they are slow. They need a manager there all the time or move people from other departments as the deli is the busiest place there. Whenever I go to Acme, there is NEVER a wait. May have to start shopping there and save myself 30 mins.
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September 2022 by Arpita L.
The one star is only for the experience that I gave today. Today 9/22/22, I asked my husband to get 3 lbs of head on shrimp which he got at around 12pm. When I tried to clean and cook for my guest the next day, the shrimp was bad. So I called the see food department and asked do I need to bring the shrimp back to the store. He said no, you just need your receipt. Still I called customer service a d spoke with a lady( didn't tKe her name). She said the same that all I need receipt . When I went there she wanted to see the shrimp. Inspite of Manger on duty's agreement she said she needs to see the receipt. I had to come home and went back with the shrimp for only 21 dollars. I hate Sjoprite because of these type of people where manager seems to be poweless. It's not the store but the customer service girl who seems to be racial discretion not believing me. However I have been shopping at SR for 32 years and this is the 1st time I brought something to return.
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June 2022 by First L.
Spent a half an hour waiting on overpriced lunchmeat. Either. The workers were understaffed or very slow. Worst decision of the day.
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December 2021 by Dorena Kearney (DKofNJ)
Love their prepared food selection especially the sushi made fresh. Sandwiches made daily and what isn't sold by 5pm are marked 50% off for quick sale (Berlin only)Bakery selection is much better than the majority of the Zaĺlies Shop Rite. I Love shopping in the Berlin store when in the area
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November 2021 by Dorena “DKofNJ” Kearney
Love their prepared food selection especially the sushi made fresh. Sandwiches made daily and what isn't sold by 5pm are marked 50% off for quick sale (Berlin only)Bakery selection is much better than the majority of the Zaĺlies Shop Rite. I Love shopping in the Berlin store when in the area
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May 2021 by Amanda E.
Mask nazis. Will never shop there again.. rude and discriminating against people with medical conditions. Horrible staff
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May 2021 by Dorena Kearney
Love their prepared food selection especially the sushi made fresh. Sandwiches made daily and what isn't sold by 5pm are marked 50% off for quick sale (Berlin only)Bakery selection is much better than the majority of the Zaĺlies Shop Rite. I Love shopping in the Berlin store when in the area
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April 2021 by Mark R.
If you do an online order and don't pay online, they won't let you pay for it at the store. If you call and try to get it addressed, you'll be transferred to the same person that won't allow you to pay online.
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March 2021 by Carole Ann D.
I had an order delivered, I specifically ask when they deliver to knock and let me know my order is here. Well, my last order was just left at my door. Thank God I did hear whoever dropped off my order. I don't think asking for that is too much. I believe its being courteous.
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February 2021 by Kathleen R.
No stars for the Shop Rite Pharmacy in Berlin NJ. Beware when you think you can use the GoodRx App for a prescription. They do not accept the Good Rx on certain prescriptions. The Berlin ShopRite pharmacy's claim is that the GoodRx does not report any controlled scripts. I called the GoodRx and they said that is not true as there is always a paper trail when a coupon is submitted. What it is really all about is MONEY and apparently the pharmacy does not make enough money when a customer wants to use the Good Rx, so they push the narrative that they do not fill controlled scripts. Needless to say I would not use this pharmacy ever again. What a waste of my time. The two creatures working behind the counter were making snide remarks as I was speaking to the pharmacist about their policy. Both of them looked like they could use a good scrub job, the one acted like he had a broomstick up his a** and the other one had greasy, stringy hair hanging in his eyes. The pharmacist needed a haircut as well, looked like cotton candy, very distracting. Take your scripts elsewhere, they deserve to go out of business.
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October 2020 by Julie S.
I am constantly amazed that the fire Marshal allows the Berlin shoprite to maintain that entrance overflowing with carts and items on sale. There is a small space to walk through and an even smaller entrance into the store. If there was ever a fire in the store no one will get out alive.
