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June 2021 by Erin L.
What a scam!! This company swindles you. Do not give them your business. I live in a one bedroom apt in NYC (so not a large space) and the sales guy told me I'd only need one container to move. In fact, "I would have plenty of extra space," according to him. That was a total lie to get the sale, I'm learning now. The movers came today and half of the boxes are still in my apartment because they didn't fit! So now we are totally screwed because we aren't out of our apartment on time, but also, when I called to tell Zippy Shell what happened, they offer no condolences or help. They want to charge me double. So my quote from moving went from $4,000 to $8,000 essentially. They totally swindled me and it's a very dishonest company. Stay away from them!!
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December 2020 by Bailey Plummer
Ok my experience with Zippy Shell started off great. The sales rep was great at her job. Since that point here is how things have gone. First, their logistics team was unwilling to work around my travel plans for the move which caused me to change flights twice (TWICE) due to lack of flexibility and miscommunication from Zippy Shell. After not only being told they could work around my flights but also that they can do the move on a Sunday, neither of those statements were true, I had to cancel and rebook my travel to make it work. Second, they finally figured out a set of movers that worked with my timeline and Zippy Shell was 1.5 hours late in getting the pod to the movers and to the site. Third, the movers were great (go Bellhop!) and worked hard to get everything done. The guy driving the truck was afraid the storage facility would be closed by the time he got there. He asked me to coordinate. This is Zippy Shell’s entire service, why am I coordinating with a storage facility and truck driver when this is their main service as a company? Forth, I get my eyes on the “Shell” to find out it is merely a cage with open sides, not weather proof or temperature controlled (as I was told). I was informed that the company would lock the “cage” which they did not and luckily I had a lock on hand before the truck left with my totally open, exposed and see-through “Shell”. Fifth, the truck driver pulled up to find the storage facility is closed at 4:45 on a Saturday. He is calling me to see what the plan is as he waits in his car. After calling customer service twice and waiting 45 mins, the plan is to have the truck driver keep my stuff until Monday. Where will my stuff go? How is it secure in this “cage”? Who is responsible for it and any damage? Clearly an unacceptable solution. Sixth, I haven’t heard from customer service for over an hour. My stuff is missing and in an unknown location, with a truck driver, parked in who knows where. The terrible service continues... let’s see what happens tonight and through the weekend.
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August 2018 by Theresa Lamb
This is very simple. I need a MOBILE zippyshell for about 1 month so I can clear out my house and declutter to sell. Once I put my house on the market, I need zippyshell to move the shell to storage ( obviously so there isn't a huge storage unit in the front of my home when I'm trying to sell it) When the house sells I'll need the zippyshell delivered back to my house. It's that simple.... I was told that couldn't happen..WAIT..WHAT??? Is that not what you advertise?!
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August 2018 by Adam Perry
Very easy and flexible to work with. Highly recommend Steve for mobile storage.
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July 2017 by Isac Wollner
I placed a reservation with Zippy shell, they took all my info and my CC. and they said that someone will call me back within 24 hours. after not receiving a call back, I tried to call again, they took my number and they said that someone will call me back.... same repeated on the following days, until I didn't need them anymore...
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June 2014 by Monique Fischbach
quick, easy and affordable. I LOVE IT!
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June 2014 by Victoria Giliberto
amazing service!!!!!!! quick and easy, I had to move houses and there was so much stress but zippy shell made moving so simple, they took care of everything, even find movers for me at very low cost. They came right to my door and were very helpful, they gave me a free lock because I forgot to buy one, they were very helpful and flexible, if anyone has any storage needs I would highly recommend zippy shell if you don't want any hassle or stress that comes along with moving or storing your belongings. Thanks to zippy shell for making my moving experience stress free.
