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October 2023 by Antonio Coiro
Where do I even start. Every time I bring mail here it takes weeks to get to it’s destination, packages get lost because they aren’t scanned, and when you go inside to talk to an employee they want to blame their own coworkers that “sort the mail”. Not very professional to throw your own co-workers under the bus. How about helping to resolve the issue instead. 0 stars, this spot needs new management.
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August 2023 by Alexa R
I live closer to another post office but go out of my way specifically to go to this location because it's always quiet, fast, and has very friendly and courteous postal workers.
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June 2023 by ernie cheung
Went there at a good time. Line was short and staff was pleasant
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April 2023 by Robert
Lost an item? They give you a "Service Request #" (meaningless). 2wks later when no one gets back to you, you'll send an email. USPS will tell you the matter has been settled (it hasn't). Call USPS. Input SerRq#. Voice will tell you the info you got online is it. They're lying. They just want you to hang up. Wait for a human. They'll tell you SerRq# has been updated (meaningless). Go to P.O. someone there will tell you that *you* should have taken insurance (on an item from a retailer where you don't control the shipping method). Federal employees are the worst. They aren't expected to do anything, and they don't.
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March 2023 by VOLKAN ANIK, ESQ.
BOB is a great helper at this post office. His attitude , the way he helps people should be role model to other usps officers. He is always positive. As a 20 years customer of USPS, I should say that USPS should hire more people like BOB. Thank you BOB for doing your job in a great way
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February 2022 by Robert Gimbel
Not sure if it is possible to get more surly help. Makes for a very unpleasant experience. A smile and a tiny bit of kindness would go a long way
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January 2022 by Cagatay Yavuz
They have very polite, courteous and respectful employees. I won't go anywhere else.
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January 2021 by Drury Burton
Packed with people in a small room during Covid with no way to drop off a prepaid box.
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December 2020 by Spencer Englander
Always extremely slow- never enough clerks. All post offices should have a self service kiosk.
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October 2020 by Pooja Singh
I Go here very often...the staff is very courteous and helful.However they are understaffed on Saturdays and the lines are very long, the supervisor must provide an extra staff specifically for Saturdays.
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July 2020 by Hong Donaldson
Came in with me daughter to inquire about shipping just now (Saturday 7/11/20) and left feeling quite disappointed with the service The lady at the counter was especially rude and acted as though we were putting her out with our questions. Could not answer a simple question about the price of an envelope and made us walk back to the shelf with price to answer our question for price. She clearly knew the price of the envelope but did not want to provide.
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April 2020 by Z J
Same story as always, the same thoughtless irresponsible people indicated that the package was delivered and in fact the package was not delivered
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December 2019 by Elaine U.
I have lived a mile away from this post office since 1969. Everyone that I ever did business with there was kind, patient and courteous. All of my telephone calls were answered promptly and they were always able to give me the help I needed. My kudos to Bob and his staff! Elaine U
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April 2019 by Kathleen Paldino
The service at the Preakness Post Office is a disgrace. They are condescending, rude, and a stark reminder as to why the postal service is in trouble. They lock the door before five o'clock and I witnessed them shutting the gate while people were in the lobby. No comment, just arrogance at the public's expense. The workers at the counter need training so they may learn to deal with the public accordingly and respect the people they serve. It is my hope that they will receive it. For now, they are a shameful blight on all postal workers who do their jobs well.
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April 2019 by Chris Pal
The most unpleasant staff I have ever encountered. Rude, condescending,and unhelpful, it's a marvel they still have their jobs
