-
September 2024 by William Reyes
An Ok car wash…quick to take your money but not add the service as described from list to choose from.
Paid $30. For a basic wash.. car was still dripping water and soap, wanted shine to the tires and it was not, there was supposedly a car scent added to choose from which was apart of their service picked, was never asked what scent I would like, guys are more watching the tip box to see if people tip and based off that they do a better job or not.
-
September 2024 by Eduardo Deno
Very good place
-
September 2024 by M Kurtishi
Garbage place avoid at all cost! They deserve 0 stars. Absolutely terrible experience at Urban Auto Spa! They completely ripped off the carbon fiber side skirt on my truck, and when I pointed it out, they refused to take any responsibility. They tried to take advantage of me because I’m a woman, making up excuses and saying my truck was already damaged, even though the side skirt was lying on the ground. And completely cracked and broken. To make matters worse, they wouldn’t even let me see the security cameras to prove my truck was perfectly fine when I brought it in. The manager proceeded to take me as a joke. Saying he doesnt care its not their responsibility that they destroyed my truck. I had to call the police to file a report because they said they didn’t care and that it wasn’t their responsibility. Ive called multiple times to speak with the owner to see how we can reslove the matter no luck for causing damage to my truck that will cost me over $1800 to replace and fix. This place is unprofessional, dishonest, and has no respect for their customers. Do not trust Urban Auto Spa with your vehicle, horrible people– they’ll try to manipulate and make excuses instead of owning up to the damage they cause!
-
September 2024 by Nicole Leo
Always satisfied with the services provided at urban auto spa! I have dogs and often add super vaccum and interior wipe down, and when I leave my car looks brand new! They take their time and make sure the final result is great. I made the mistake of going to another car wash when they were closed one day, and I will never make that mistake again!! Thanks for always providing an excellent service.
-
August 2024 by Carlos Nunez
Decent carwash, there are better options around the area for the same money.
-
August 2024 by Cara S
Spent $40 on a platinum service and the car was still visibly dirty, there were still marks on the hood and mud by the wheel wells and trunk area. The "mat service" was just shaking them out, and nothing was vacuumed. Will never go back.
-
July 2024 by Mustafa DINCTURK
I wish I could give 5 starts since it is in my neighborhood. I do not know if they add all the fancy features in their water they are spraying onto cars but I can surely say they do not vacuum no matter what washing plan you picked.
-
June 2024 by Acid Rein
Best car wash in the state. I moved and hour away and still make the trip out here to have my truck washed. $85 quick detail , can’t be beat.
-
June 2024 by Sarah Doran
Service here is great, they do a good job and the prices are reasonable. The issue is that they have you get out of the car and walk through their gift shop to pay for the wash. Most of the time I’m still shopping in the gift shop when they’re done with my car ? They have everything you can think of for your car plus beautiful Blue Mountain cards and candles. Love this car wash ?
-
June 2024 by chaplin bros
Dont pay for vacuuming they did a sloppy job
-
May 2024 by Ursula Harrell
Horrible my ppl never use this place my inside was never vacuumed I had to say something about it
-
May 2024 by Aneysha Rivera
Terrible job.
-
April 2024 by Marcia Ryan
First time and I’m disappointed
Vacuumed poorly still see little things by driver seat. They didn’t clean the center console or two cup holders. Water marks around doors. For $37 I expect better not a rushed job that leaves me annoyed
-
March 2024 by Maksim Slavinskiy
If i can only give 0 stars….pictures speak a 1000 words. Don’t bother have them clean inside, half fast job. Paid $23 came home and vacuumed my car again and had to clean all panels and dashboard. They only care for tips but not about customer satisfaction. Looks like management doesn’t care about poor reviews, all of them 100% true.
-
March 2024 by M L
Some prick stole my charger will not be coming back here once I finish my one month subscription.
