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March 2024 by kris pocaro
Bobby was fabulous! Called before showing up for the walk through of our expansion ( they did the original system years ago). The day of installation was equally as fabulous. Omar & his team were on time. They had to hunt for the buried contol boxes, but you had no idea once they were done. The expansion is complete!
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March 2024 by Robert A.
I recently had the pleasure of working with Morris and Bergen Irrigation for my irrigation system needs, and I cannot recommend them highly enough. The crew leaders assigned to my irrigation project were Bobby and Alberto. From start to finish, their service and expertise were nothing short of exceptional. From the initial consultation with Bobby, he demonstrated a high level of professionalism. He was prompt, courteous, and took the time to understand my specific requirements. The install was completed within two days of receiving an estimate. The estimate I received was so good, I committed to hiring them on the spot. I knew no other company would beat the price since I had received higher estimates in the past. Their crew arrived on schedule two days later and wasted no time going to work. They were all very professional, hardworking individuals. Bobby and Alberto also demonstrated a strong commitment to customer satisfaction. Any questions or concerns I had were addressed promptly and professionally. Their dedication to providing exceptional customer service truly set them apart.Overall, my experience with Morris and Bergen Irrigation was outstanding. They exceeded my expectations in every aspect. If you're in need of irrigation services, look no further. Their professionalism, expertise, quality workmanship, excellent customer service, and competitive pricing make them the top choice in the industry. I give them my highest recommendation and five-star rating without hesitation.
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March 2024 by Judy Distler
The reason for five stars? Morris & Bergen Irrigation is professional, reliable, and reasonably priced, and has the friendliest, most helpful staff - those in the office and those who come to do the work. I recommend them with no reservations!
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January 2024 by Jose Alejandro
Just wanted to let you know that we were very pleased with the service call we had this past Thursday. Your tech, Alex, fixed our sprinkler system, performed the requested adjustments and made excellent recommendations . We will definitely refer your company to anyone who needs this type of work done.Thank you.
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December 2023 by sydney shilan
Don’t look anywhere else, book them! Honest, very well priced, communicative and extremely responsive team. They gave me a quote within 15 minutes, once I agreed booked everything right away and made the process as seamless as possible. Got the job done the following day with 0 hiccups and left our yard looking better than it did before. 10/10 would use them again
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September 2023 by Michael Eckrote
Sought out 7 different quotes and pricing was by far the most competitive. By the time we said go, they installed only a few days later. Project was done quickly but at high quality. They did a great job cleaning up and curating the lawn to make it look like they were never even here. Omar and Bobby were easy to work with and went the extra mile to explain the ins and outs of lawn irrigation. Would highly recommend.
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September 2023 by Vincent Nalupta
Morris & Bergen set me up with a full yard irrigation system after I initially contracted with them through CLC Landscape Design. Bobby is a great guy - he was highly available to answer all of my questions, made sure his team was all set up to start work and even came back after the work was done to adjust some of the water coverage that was saturating one low lying area. The work for ~5500 sq ft took just a day and was done before I even realized. I would highly recommend them to anyone interested.
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July 2023 by Harley Gantman
Morris & Bergen just installed our irrigation system and we could not be more pleased. From the get go, Bobby was very responsive and accommodating in scheduling the install according to our timeline with installation of new sod. He answered all of our questions and has been ultra available throughout the process and post install. Paolo the crew leader and his men did exactly as Bobby clearly communicated to us. It’s refreshing to work with them and we strongly recommend the team!
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June 2023 by Joe T.
I was using my regular supplier for 15 years. After them have an inexperienced service person coming to my house in April and telling me I had a leak in the system and it would require a "special piece" of equipment in order to fix and it wasn't available due to new installations. I waited 6 weeks and finally contacted Morris & Bergen. They arrived and the service person had my system running in 15 minutes. It was a minor leak he say immediately and had it repaired in 10 minutes. Replaces a few heads and adjusted the others and set my timer. Will definitely be using them from now on. Great response time, cost and knowledgeable!!
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June 2023 by Mahiye Barutcu
I waited from 1-5 pm called them after 5 and she said they were knocked the door and no one was there. I have camera system on my home and told her no one show up she is not even sorry for that. The staff are rude and non helpful. I waited 2 weeks for this appointment.Never work again.
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June 2023 by Fernando Lujan Gomez
Very happy with the service from this company. I would HIGHLY recommend Morris & Irrigation for any lawn and irrigation work. Joey was very professional, quick and thorough. He repaired our sprinkler system today and changed the parts that needed updating. He set up the sprinkler program and suggested maintenance to the system. I will be using them without any reservations for my sprinkler system needs from now on.
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June 2023 by bonnie faugno
This negative google review is regarding the receptionists. I wanted to voice my opinion to the owner. If you are looking for rude behavior, then that is exactly what you will receive.I have been a customer for over 20 years and the quality of customer service has declined over the past few years. Early spring activation for your irrigation dictates how your lawn will look for the season. Expensive lawn treatments need to be watered. Expensive landscaping needs to have water. I called for an appointment and was given a date 4 weeks out. It is unacceptable to be given an appointment a month out to activate your irrigation system. Undervaluing your lawn care needs is not desirable. It was very unpleasant to speak to a receptionist today, explaining my lawn concerns and she kept saying okay okay well okay. Not receptive in the least. I then said to her that she has been very rude to me in the past years. She then said, “oh no I haven’t because I just started here”. That being said, the receptionist model there is undesirable. Why would one use this company if there are so many other quality companies out there. That being said, I called a company that I use for my Christmas Decor. I booked an appt. for next week. To the owner of Morris Bergen Irrigation, your receptionists (more than one receptionist) are a disservice to your business. Just remember, this is the first line of customer service.
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June 2023 by Ioannis Zygakis
Everything was 5 star from the initial phone call, the scheduling of the installation, the planning of the installation with proper markings for underground utilities, and finally the actual install date. Bobby came out! Super crew that was able to explain everything and dealt with the minor problems that arose with our installation!!Thank you Bergen Irrigation!! Our grass is already greener!
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June 2023 by TVal
Very helpful professional technicians. I would have given them 5 stars except the woman who aswers the phone is unbelievably rude. So unlikely to use them again.Service: Repair water fixtures
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June 2023 by Virginia S.
I use their services for irrigation as does most of my family. Their customer service has always been on the terse side. But after a discrepancy with a price that was quoted to me and e-mailed to me, and confirmed by phone... a recent conversation escalated on both sides. There was a price adjustment because I did not have an extension cord. The technician removed a sprinkler control box, and in replacing it found he now needed an extension . Ultimately, he had to provide a wire, and I needed to pay for that as well as the extra time. Hmm isn't that all part of the fee to replace the box? Seems not. I already pay for a service contract, and was paying the fee for the replacement of the controller, but I guess the homeowner needs to have a full tool box handy too...just in case. I would hope in the future that when they quote a price and commit it to paper, they would add a qualifier about what could increase the final amount. It feels like going to a steak house and ordering sides. It all just keeps adding up.I certainly expect that as a long time customer, with a contract that I would not be dismissed. Customer service is lacking to say the least.
