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January 2024 by Arys Disla
I love this store, the jewelry is great. The reason for my 2 star review is because the employees closed the store to take their “45 minutes break” but I have been here for a hour. I went straight to the store and saw the sign at the gate “we’ll be back in 45 minutes” so I decided to go shopping, after more than 45 minutes have passed I returned to the store and it was still closed.
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December 2023 by Cesar Tapia
Tried to buy my sister and mom their gift for Christmas and apparently they need change and don't accept a 25 dollars just for 23, like for real? Honestly worst place to shop for Christmas sometimes and their attitude, Goodbye ?
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September 2023 by sally zidan
Horrible experience really. I did not like the way they did my piercing. It took for ever to heal and how they pierced it is not even on both ears. Also the whole online customer service socks and you can't return earrings even in their sealed packages. Never again.
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June 2023 by Roberta Soyfer
Worst store ever! Stuff breaks! Won’t exchange! Horrible customer service both times I went.
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August 2022 by Jill A.
Take my advice and AVOID THIS COMPANY AT ALL COSTS. I was ripped off, the girl actually gave herself a tip at my expense. The piercings were incorrectly placed almost to the bottom of the earlobe. There is no phone number to reach any customer service rep. They will only communicate via chat or email. They'll ask for photos just to dismiss your complaint and tell you they did nothing wrong. They are so incompetent that the phoney receipt they typed up to email a day after the fact was sent NOT to the email I gave in store, rather, one I had used AFTER corresponding with "Sara" over the slew of issues. They later on offered a crummy partial refund, but only if I gave - get this - ALL OF MY BANKING INFORMATION, account number, routing number all of it. These people should be investigated and audited. They need to be shut down!!
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August 2022 by Bibi Angel
I have been at this location a few times before. Always good costumer service and the jewelry is very cute different and unique. Today I went with my daughter and she wanted to get her ears pierced. The manager Jocelyn did it for her and I must say that she was super professional and very pleasant she explained the after care in detail also she made sure that the station was clean and made sure that my daughter and I were satisfied with the markings before piercing her ears and overall took her time. So once again thank you Jocelyn for the great experience!
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July 2022 by Betsy S.
We went here to buy inexpensive earrings for my teen daughter. It's like a popup store but she only needed small earrings and found them. If you need that, this is the place to go. You don't have to worry if you lose one. This was perfect for my daughter who is going out of the country for a month.
