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October 2022 by Jimmy Rosario
Looked at the reviews before commenting and I have to say this…Great business and I highly recommend this place to anyone looking to get a loan for their jewelry. I will continue to do business in the future with the gentleman who helped me. Very nice guy. Thanks man!
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May 2022 by clyde jones
I buy my wife a pair of hoop diamond earrings that have a price if $3,000 but they give me what I learn is a phony 50%off.My wife did not like the earrings so I go back to exchange them since no refunds which I understand I guess.I ask to see a bracelet instead that has a price of $2,700 . $300 less than original price of the earrings.I figure ok then I'm gonna get a 50% off like the high pressure sale I originally got.Nope instead they want another $500 on top of the exchange even though this item was cheaper that the earrings.Oh the story was the bracelet was harder to make and blah blah blah.The point is earrings $3,000 original. Paid $1,500Bracelet list $2,700. Why not give me the 50% off like he did the earrings? He was still ahead $300 if he took the 50%Just a complete j**** I wish I had read the reviews before shopping their. Lesson learned and never again will I shop before looking at reveiws. You've been warned.
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December 2021 by Gennaro Lepre
I was sold a diamond at this place which was not graded properly and therefore falsely represented. The diamond also had a chip in it which was not visible to the untrained eye. The chip destroyed the value of the diamond. This was verified by at least five other jewelers who said that they would never think of selling a diamond like that in their store. Marcus on the other hand had no problem selling this damage diamond. Avoid this place like the plague. If there was a zero star rating I would’ve chosen that. They are located at the Wayne jewelry exchange in New Jersey near the Willowbrook Mall
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March 2021 by Morgan A.
Marcus is a scammer. We bought not only my engagement band from him, but realizing after 3 weeks of wearing the engagement ring the band tarnished. I know that white gold tarnished over time, but 3 WEEKS?! No way! We went back to see what he would do for us TWICE, and both times he barely helped us. We found another jeweler who told us the truth, who took care of us, and actually had decent rhodium. thanks for nothing.
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August 2020 by Kharma Khameleon
Facebook asks, "How could Jewelry by Marcus improve?"
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August 2020 by Cinnamon L.
Marcos is a shyster and a scammer. He tells you one price for your gold, then when it's time to pay, he pays less than he agreed. Absolutely NOT reputable. Also, the merchandise he sells has less gold than advertised. Stay away from this business.
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April 2020 by Lidia Lazaroaie
Shady place. Offer's me nothing for my jewelry but wants to turn around and make 10x on it. There prices on used jewelry is the logic of crooks. That is what they are. They speak another language right in front of your face and then lowball!!! Disrespectful people. Stay away!
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August 2019 by Lisa B.
Something very shady about this place. If you want to feel manipulated and forced to sell your valuables for less than they are worth then go here. I chose to walk out and I'm so glad I did as I visited a local store in my town that treated me fairly and with respect.
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August 2018 by Danielle M.
love this family jeweler, Matt is great and has done amazing work on custom jewelry for me over the years and re-did my engagement ring as well. Great place highly recommend!
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February 2018 by Rose
I recently used these jewelers to create a one of a kind ring after other jewelers told me my vision was not possible. They (father and son) were super friendly and stopped what they were doing to greet me every time I entered the store. They drew out my plan, used my diamonds and raw morganite and created a masterpiece like no other! After drawing up the first plan I asked them to add another detail for me and they did it with NO PROBLEM. After the molding was made I went to the store to approve it and in less than ten days my beautiful masterpiece was finished. I will be using them again to customize more pieces!
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July 2017 by Christina K
Great Service. The owner Marcus truly caring, honest and will make you feel at home. Prices are very reasonable. They carry Beautiful Selection of Engagement Rings and Wedding Bands. The best Jewelry Store in New Jersey.
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July 2017 by Marilyn Leisz
These guys are crooks. I did not know until they had my deposit that 33 civil complaints have been filed against the business and one of the owners was arrested for illegal practices in buying gold. It is public record. Needless to say they would not give me my money back. They claim they are members of BBB but they are not! The entire situation was stressful. I finally got a low guality H color diamond. They did not give me the GIA certification at time of sale. Said they had to get. After 2weeks I really got upset. Then Marcus said the certificate got thrown in the trash!!! And now he wanted the diamond back to get another certificate. Do not deal with these middle eastern scam artists, you will be sorry!!!!!!!!
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July 2017 by Skylar Seidenberg
Came in to get a watch battery replaced. My normal go-to location was closed so I just searched for a nearby spot. It was my first time at Jewelry by Marcus and they were great! Very nice and promt. Replaced the watch battery within 5 minutes and only charged $5. I will be back for future watch battery replacements.
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May 2017 by R. Orr
Great selection, and Great prices. ALWAYS get great deals and I wouldn't shop anywhere else. Customer service is second to none! Recommend 100%
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April 2017 by Danielle Romano
My husband and I purchased my engagement ring from Gabriel. Gabriel was very kind and explained exactly what we were purchasing. The only thing is mg ring keeps losing small stones on the sides of my ring. That being said, everytime I have brought it back, Gabriel would replace it for free. Great customer service and excellent quality!
