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March 2024 by Jean Siegel
Excellent service!!! I heartily recommend H&R Block, especially Beth Borenzweig, to friends and family!
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March 2024 by Edgar Acevedo
Go and see Marcia. She's professional, kind a funny. Tax protection is offered and all in all taxes are done at a reasonable price. Thank you, Marcia!
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February 2024 by Carrie O'Brien
Ralph helped make sure I had all the correct documents, got the maximum refund, and gave me tips to stay prepared for tax season throughout the year. All in one hour!
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February 2024 by Darlene Evans
Marcia is the reason for the score.
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October 2023 by Zach Thiel
I’m kind of confused how such a well known company is so all over the place. I scheduled in Hackettstown, got a call from a tax expert in Wayne, was willing to file through their store and use her but I was unable to assign her to the documents needed for my virtual appointment. Day of appointment comes around and I don’t get a call or text from her, rather a random guy at that office that had no clue I was in communication with the other tax expert. Whole experience left a bad taste in my mouth.
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October 2023 by Ramon Hamlett
I originally was had appointment for broway office in paterson got a call saying this office closed drove all the way there and he the staff seems unconcerned about processing my taxes very pushy . If you going be pushy dont be lazy same time . H & R block do better.
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August 2023 by Shoregal J
We had our taxes prepared on March 17. We owed the feds and paid it in the office and that money went through and are owed by the state. It's now August and we still haven't received anything from New Jersey. We called a month ago and were told "NJ is behind" and to call back in a few weeks. ( everyone we know received their refund months ago) We keep checking the state refund status and nothing shows up and can't get through to H&R Block. At this point we are wondering if the preparer even filed or if she's received anything from the state with questions, etc about our return. Highly disappointed in this terrible place!I know we definitely WON'T be coming back here next year!
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April 2023 by Mara
I came here because I was referred by 2 business managers and it was the worst! They told me to ask for Dashema and she was very unpleasant and uninterested. I told her who referred me and she had a attitude and said she wasn’t going to help us and kept throwing us to someone else. The manager quickly ran to tell everyone that she got a referral and praised her. That’s all they cared about was the referral and not helping us. Gave her the credit that obviously she did not deserve! Typical. All she kept saying was “well I wasn’t expecting anyone or told anyone to come” making us feel uncomfortable. At that point, I didn’t even want to do my taxes anymore. I brought my two daughters with me who also wanted to do their taxes. They tried to charge me over $500 to do it for me on another day. It was my first time here and it was the worst experience ever! Both the manager and Dashema were so uninterested. I told both the business managers who referred me about my bad experience and they were both extremely disappointed. I went somewhere else and the minute we walked in we were greeted and offered something to drink. They helped all 3 of us without any wait time or any problems at all. And I didn’t have to pay over $500. First impression is always important. Something you guys will never know anything about since all you care about is your referrals. This place is a scam. I do not recommend.
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April 2023 by David Ball
Office staff were super helpful and friendly
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January 2023 by Tony Be
Starting at $80, we are transparent to our clients and will give you exact price before filing your taxes'The senior guy told us 'it's gonna be around $300 for all three of you since your case is simple enough'.A week later 'hi i just finished your taxes. It's $340 for you and wife, and $250 for your mother'.We only had our respective W2 forms, one 1098T college and 1 property tax form.Process went fine time wise, but I am not sure what exactly starts at $80 and how it goes to $170 per person when filing joint, and $250 for just a W2 form which my mother submitted. So much for transparency!
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September 2022 by Harold Vazquez
Yaser made the process quick and easy.
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August 2022 by Scott Williams
Yasser is an extraordinary individual and very thorough to work with while going through the tax preparation. The process of working with Yasser is very easy and informative at the same time. I will recommend friends and business professionals to work with Yasser.
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May 2022 by Toony Be
Starting at $80, we are transparent to our clients and will give you exact price before filing your taxes'The senior guy told us 'it's gonna be around $300 for all three of you since your case is simple enough'.A week later 'hi i just finished your taxes. It's $340 for you and wife, and $250 for your mother'.We only had our respective W2 forms, one 1098T college and 1 property tax form.Process went fine time wise, but I am not sure what exactly starts at $80 and how it goes to $170 per person when filing joint, and $250 for just a W2 form which my mother submitted. So much for transparency!
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April 2022 by Marissa Lieberman
Made an appointment for a Sunday morning. Got a confirmation . Other people are here too for morning appointments waiting outside because it’s closed. Even though the sign says 8am during tax season , the place is completely dark as if 10:30 and the main customer service number had no response other than they don’t open in general until noon and didn’t have an answer for why we could make an appointment . One of the people made an appointment before noon over the phone at this location . I get things are hard right now, but if staffing or hours change, it would be nice to contact people with confirmed appointments and let them know. Now we have to try and find somewhere else. Made this appointment a year ago !
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April 2022 by Robert Rehfuss
Marcia was a great pleasure to work with. Very prompt with returning phone calls. Excellent communication through the process
