Firestone Complete Auto Care in Wayne, NJ has been serving the community since 1926, offering a wide range of vehicle services. Customers appreciate the comprehensive solutions for all makes and models, including tire sales, oil changes, brake inspections, and engine repairs. While the service quality is highly praised, some note that certain tasks, like tire installations, can take all day, so it's advised to plan accordingly. The staff is consistently described as friendly, helpful, and knowledgeable, with team members explaining service options clearly and providing detailed car health reports for a small fee. Customers highlight the quick turnaround for tire replacements and the excellent customer service from staff members like Deon and Suresh. Many recommend visiting for reliable and affordable auto care, especially for those seeking quality service and honest communication. Although wait times can be long, the overall experience is positive, with visitors feeling confident in the care their vehicles receive. Firestone remains a trusted choice for vehicle maintenance and repairs, with many willing to return and recommend it to friends and family.
Great tires and great service. Just don't expect to walk in for a new tire and walk out in an hour. Whatever your need is, it will take all day. Pack a lunch and enjoy your new tires.
July 2024
Had to replace 4 tires that were shipped to Firestone. I would go back again overall. Quick turnaround. Devon was friendly and explained everything clearly with their service options. The price is balanced with the quality.
June 2024
Devon was extremely helpful in the Wayne office. Very pleased.
