October 2019 by Mahmoud Zeid
If it were possible I would give them zero stars. Barbara of the Wayne branch and Fabian of the PCTI branch are crooks and liars. I have record evidence of Barbara consenting to a refund of a fee taken out of my account and Fabian denied the request. Upon calling Barbara and Fabian again to ask why, Barbara threatened me by saying she’s going to close my account if I don’t stop calling what apologizing and hanging up After I’ve checked my account, all of my accounts were closed and And after calling back no one is able to tell me why my accounts were closed and we’re all my money went. I’ve called customer service 14 times today and have requested to speak to marketing managers and yeah it’s been a game and I’ve been transferred from person to person with no help and I am furious at Columbia Bank and their staff, this is no way to run a business let alone a bank. I promise you’ll be hearing more from you