Kohl's is a popular retail store known for its commitment to everyday savings and customer satisfaction. The Watchung location stands out for its great customer service and friendly staff, including a helpful manager and associates. Customers appreciate the cleanliness and organization of the store, though some have noted a decrease in the variety of items available. The recent reorganization of the store has made it easier for customers to navigate, especially in the checkout and return areas. Despite some challenges with the shoe section being a bit messy, shoppers find the prices to be good for the quality of products offered. Kohl's emphasizes community support through its Kohl's Cares initiative and fosters an inclusive environment for all shoppers. The store provides options for shopping in-store, online, or through the Kohl's App, making the shopping experience convenient and enjoyable.
This is one of the biggest kohls store that I’ve been in, it’s very clean and organized, the workers are so friendly. Easy in easy out without long line or delays. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
July 2024
I usually go to a different location but loved this store. However it feels like there are fewer items in store to choose from.
July 2024
Watchung Kohls has improved a lot. Store was clean and neat and clothes presented nicely. Big improvement.
